GENESIS GV80 2023

Complete listing of complaints and recalls for this vehicle

35
Complaints
26
Recalls

Complaints & Recalls

35 Complaints 26 Recalls

Official Safety Recalls - Important!

26 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 25V105000 SAFETY RECALL
32.6K Vehicles Affected
Recall Date: Feb 19, 2025
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Potential Risk:
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
FREE Recall Solution:
Dealers will update the instrument panel display software, free of charge. Owner notification letters were mailed March 26, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 026G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 026G
Notice Date: Mar 26, 2025
Recall Date: Feb 19, 2025
Hyundai Motor America
NHTSA Campaign: 24V282000 SAFETY RECALL
31.4K Vehicles Affected
Recall Date: Apr 19, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.

Potential Risk:
A loss of drive power can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 022G
Notice Date: Jun 7, 2024
Recall Date: Apr 19, 2024
Hyundai Motor America
NHTSA Campaign: 23V094000 SAFETY RECALL
65.5K Vehicles Affected
Recall Date: Feb 16, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Potential Risk:
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
FREE Recall Solution:
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 012G
Notice Date: Apr 14, 2023
Recall Date: Feb 16, 2023

Consumer Complaints

35 Complaints
Hyundai Motor America
Campaign: 11666053 Other
Jun 10, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed with a child seated in the rear passenger’s seat, the seat belt webbing loosened from the frame of the vehicle. The vehicle was taken to a dealer and the contact was informed that the seat belt might have been cut and caused the failure. The contact disputed the claim and notified the manufacturer of the failure; however, the manufacturer sided with the dealer. The contact was not offered any additional assistance. The vehicle was not repaired. The failure mileage was approximately 49,000.

Corrective Action:

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed with a child seated in the rear passenger’s seat, the seat belt webbing loosened from the frame of the vehicle. The vehicle was taken to a dealer and the contact was informed that the seat belt might have been cut and caused the failure. The contact disputed the claim and notified the manufacturer of the failure; however, the manufacturer sided with the dealer. The contact was not offered any additional assistance. The vehicle was not repaired. The failure mileage was approximately 49,000.

Additional Notes:

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed with a child seated in the rear passenger’s seat, the seat belt webbing loosened from the frame of the vehicle. The vehicle was taken to a dealer and the contact was informed that the seat belt might have been cut and caused the failure. The contact disputed the claim and notified the manufacturer of the failure; however, the manufacturer sided with the dealer. The contact was not offered any additional assistance. The vehicle was not repaired. The failure mileage was approximately 49,000.

Manufacturer: GENESIS
Mfg Campaign: 11666053
Notice Date: Jun 10, 2025
Recall Date: Jun 10, 2025
Hyundai Motor America
Campaign: 11625735 Other
Nov 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I feel there is a flaw in mechanical and electrical. There is no emergency release from the outside of vehicle to get to the battery. The battery went dead I had to crawl from the front seat.(locks were dead as battery was dead) all the way to the rear hatch to release the lever to open the hatch to get to the battery. There were no outside mechanisms to get to the battery once the battery is dead. How is this safe.

Corrective Action:

I feel there is a flaw in mechanical and electrical. There is no emergency release from the outside of vehicle to get to the battery. The battery went dead I had to crawl from the front seat.(locks were dead as battery was dead) all the way to the rear hatch to release the lever to open the hatch to get to the battery. There were no outside mechanisms to get to the battery once the battery is dead. How is this safe.

Additional Notes:

I feel there is a flaw in mechanical and electrical. There is no emergency release from the outside of vehicle to get to the battery. The battery went dead I had to crawl from the front seat.(locks were dead as battery was dead) all the way to the rear hatch to release the lever to open the hatch to get to the battery. There were no outside mechanisms to get to the battery once the battery is dead. How is this safe.

Manufacturer: GENESIS
Mfg Campaign: 11625735
Notice Date: Nov 16, 2024
Recall Date: Nov 16, 2024
Hyundai Motor America
Campaign: 11604707 Other
Jul 26, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

Corrective Action:

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

Additional Notes:

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

Manufacturer: GENESIS
Mfg Campaign: 11604707
Notice Date: Jul 26, 2024
Recall Date: Jul 26, 2024
Hyundai Motor America
Campaign: 11604707 Other
Jul 26, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

Corrective Action:

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

Additional Notes:

Stalls or Stops while driving. Increased RPM when gearing down and lunging with zero fuel pedal applied. Lunging/delayed forward motion from stop with acceleration. Electrical system random issues including unable to hold a charge, parasitic battery drain.

Manufacturer: GENESIS
Mfg Campaign: 11604707
Notice Date: Jul 26, 2024
Recall Date: Jul 26, 2024
Hyundai Motor America
Campaign: 11585502 Other
Apr 26, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off with several unknown warning lights illuminated. The contact restarted the vehicle. The contact received notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off with several unknown warning lights illuminated. The contact restarted the vehicle. The contact received notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2023 Genesis GV80. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off with several unknown warning lights illuminated. The contact restarted the vehicle. The contact received notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Manufacturer: GENESIS
Mfg Campaign: 11585502
Notice Date: Apr 26, 2024
Recall Date: Apr 26, 2024
Hyundai Motor America
Campaign: 11560941 Other
Dec 19, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The Adaptive Cruise Control will slow the car down or try to bring it to a stop from speed on a highway for no reason, with no other vehicle in close proximity. Sometimes it occurs on a curve when the car seems to react to a guard rail or snow bank. Very often it is on a long straight stretch of road with no one in sight. Car just aggressively decelerates. The only action is to press the accelerator or shut the cruise control off in order to overcome the problem. Clearly this puts vehicle occupants at risk because the car creates a risky driving situation on highways. Have brought it to a dealer where the service manager acknowledged that this is an issue with this vehicle that others have complained about, but Genesis has not addressed. Message boards and Genesis on-line forums are filled with similar complaints. There were no warning lamps or other indicators for the problem.

Corrective Action:

The Adaptive Cruise Control will slow the car down or try to bring it to a stop from speed on a highway for no reason, with no other vehicle in close proximity. Sometimes it occurs on a curve when the car seems to react to a guard rail or snow bank. Very often it is on a long straight stretch of road with no one in sight. Car just aggressively decelerates. The only action is to press the accelerator or shut the cruise control off in order to overcome the problem. Clearly this puts vehicle occupants at risk because the car creates a risky driving situation on highways. Have brought it to a dealer where the service manager acknowledged that this is an issue with this vehicle that others have complained about, but Genesis has not addressed. Message boards and Genesis on-line forums are filled with similar complaints. There were no warning lamps or other indicators for the problem.

Additional Notes:

The Adaptive Cruise Control will slow the car down or try to bring it to a stop from speed on a highway for no reason, with no other vehicle in close proximity. Sometimes it occurs on a curve when the car seems to react to a guard rail or snow bank. Very often it is on a long straight stretch of road with no one in sight. Car just aggressively decelerates. The only action is to press the accelerator or shut the cruise control off in order to overcome the problem. Clearly this puts vehicle occupants at risk because the car creates a risky driving situation on highways. Have brought it to a dealer where the service manager acknowledged that this is an issue with this vehicle that others have complained about, but Genesis has not addressed. Message boards and Genesis on-line forums are filled with similar complaints. There were no warning lamps or other indicators for the problem.

Manufacturer: GENESIS
Mfg Campaign: 11560941
Notice Date: Dec 19, 2023
Recall Date: Dec 19, 2023
Hyundai Motor America
Campaign: 11558159 Other
Dec 3, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Corrective Action:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Additional Notes:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Manufacturer: GENESIS
Mfg Campaign: 11558159
Notice Date: Dec 3, 2023
Recall Date: Dec 3, 2023
Hyundai Motor America
Campaign: 11558159 Other
Dec 3, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Corrective Action:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Additional Notes:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Manufacturer: GENESIS
Mfg Campaign: 11558159
Notice Date: Dec 3, 2023
Recall Date: Dec 3, 2023
Hyundai Motor America
Campaign: 11558159 Other
Dec 3, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Corrective Action:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Additional Notes:

Due to bad deals, one of our front lights was filled with water. Causing multiple sensors to go off, like our lane departure and camera features. Car had 5 warnings on dash

Manufacturer: GENESIS
Mfg Campaign: 11558159
Notice Date: Dec 3, 2023
Recall Date: Dec 3, 2023
Hyundai Motor America
Campaign: 11557522 Other
Nov 29, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

Corrective Action:

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

Additional Notes:

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

Manufacturer: GENESIS
Mfg Campaign: 11557522
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023
Hyundai Motor America
Campaign: 11557522 Other
Nov 29, 2023
Defect Description:

ENGINE

Potential Consequences:

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

Corrective Action:

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

Additional Notes:

Car suddenly stops while driving. Usually when stop at a red light, stop sign, or yield sign where I have to accelerate. Transmission turns to P itself and hear a grinding noise.

Manufacturer: GENESIS
Mfg Campaign: 11557522
Notice Date: Nov 29, 2023
Recall Date: Nov 29, 2023
Hyundai Motor America
Campaign: 11544854 Other
Sep 15, 2023
Defect Description:

ENGINE

Potential Consequences:

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Corrective Action:

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Additional Notes:

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Manufacturer: GENESIS
Mfg Campaign: 11544854
Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023
Hyundai Motor America
Campaign: 11544854 Other
Sep 15, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Corrective Action:

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Additional Notes:

When I was driving my 2023 GV 80, I was applying pressure onto the gas pedal and the car suddenly started jerking. The car was not accelerating then the check engine sign came on and then the car completely turned off. Then I restarted the car and it was moving really slow. Similar incident happened few other times and luckily I was able to pull over to the parking lot after turning on the hazard light. I drove my car over to the dealership and dropped it off. I am afraid that someone is going to get killed in an accident while they're driving on the highway or crossing the streets

Manufacturer: GENESIS
Mfg Campaign: 11544854
Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023
Hyundai Motor America
Campaign: 11540128 Other
Aug 22, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

Corrective Action:

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

Additional Notes:

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

Manufacturer: GENESIS
Mfg Campaign: 11540128
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Hyundai Motor America
Campaign: 11540128 Other
Aug 22, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

Corrective Action:

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

Additional Notes:

Forward collision warning and active assist are practically inoperable. The vehicle doesn't detect the car in front of it and doesn't show it on display. The operation doesn't match the described function in the owner's manual. After trying to work with Genesis Corporate office and dealer, I could replicate the problem during the test drive that was conducted after dealer performed extensive diagnostics together with Genesis tech support. System didn't return any fault codes. Dealer documented the issue in the service record. During the test drive, the WARNING system finally activated when collision would have been imminent only prevented from the accident by the technician driving by slamming on the brakes. The emergency braking system didn't activate at all. I drove various loaner cars being Genesis 2023 models that all exhibited the same behavior. According to the manual the system should be active at the speeds 6 miles per hour or above. I can get very close to the car in front of me and nothing would happen. It only affects normal driving. Adaptive cruise control works fine and sees the vehicle in front of me with no issues

Manufacturer: GENESIS
Mfg Campaign: 11540128
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Hyundai Motor America
Campaign: 11539148 Other
Aug 17, 2023
Defect Description:

SEATS

Potential Consequences:

The newly purchased vehicle experienced a seat malfunction, leading to its return the next day. The seat was unresponsive, failing to adjust forward or backward when entering or exiting the vehicle. Upon inspection by the service department, the problem was attributed to the seat module. Despite replacing the seat module twice, the issue persists. The problem has been confirmed by the dealer's service department, and attempts to rectify it with seat module replacements have been unsuccessful so far. No other inspections by the manufacturer, police, or insurance representatives have taken place. No warning lamps, messages, or other symptoms were present before the failure occurred. The problem was identified during routine vehicle use, without any prior indicators of impending malfunction.

Corrective Action:

The newly purchased vehicle experienced a seat malfunction, leading to its return the next day. The seat was unresponsive, failing to adjust forward or backward when entering or exiting the vehicle. Upon inspection by the service department, the problem was attributed to the seat module. Despite replacing the seat module twice, the issue persists. The problem has been confirmed by the dealer's service department, and attempts to rectify it with seat module replacements have been unsuccessful so far. No other inspections by the manufacturer, police, or insurance representatives have taken place. No warning lamps, messages, or other symptoms were present before the failure occurred. The problem was identified during routine vehicle use, without any prior indicators of impending malfunction.

Additional Notes:

The newly purchased vehicle experienced a seat malfunction, leading to its return the next day. The seat was unresponsive, failing to adjust forward or backward when entering or exiting the vehicle. Upon inspection by the service department, the problem was attributed to the seat module. Despite replacing the seat module twice, the issue persists. The problem has been confirmed by the dealer's service department, and attempts to rectify it with seat module replacements have been unsuccessful so far. No other inspections by the manufacturer, police, or insurance representatives have taken place. No warning lamps, messages, or other symptoms were present before the failure occurred. The problem was identified during routine vehicle use, without any prior indicators of impending malfunction.

Manufacturer: GENESIS
Mfg Campaign: 11539148
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Hyundai Motor America
Campaign: 11537771 Other
Aug 10, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was driving and the car just stopped in the middle of the road. I had to turn the car off and restart. Once I did the car wouldn’t get any speed but the RPM would go up to 4 or 5. I finally got the car home and had it towed the next morning. After 9 days in the shop, I was advised it needed a new fuel pump but no ETA on when the car will be repaired.

Corrective Action:

I was driving and the car just stopped in the middle of the road. I had to turn the car off and restart. Once I did the car wouldn’t get any speed but the RPM would go up to 4 or 5. I finally got the car home and had it towed the next morning. After 9 days in the shop, I was advised it needed a new fuel pump but no ETA on when the car will be repaired.

Additional Notes:

I was driving and the car just stopped in the middle of the road. I had to turn the car off and restart. Once I did the car wouldn’t get any speed but the RPM would go up to 4 or 5. I finally got the car home and had it towed the next morning. After 9 days in the shop, I was advised it needed a new fuel pump but no ETA on when the car will be repaired.

Manufacturer: GENESIS
Mfg Campaign: 11537771
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Hyundai Motor America
Campaign: 11536508 Other
Aug 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2023 Genesis GV80. The contact stated that while his wife was reversing up, the vehicle abruptly braked. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle abruptly braked and stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,900.

Corrective Action:

The contact owns a 2023 Genesis GV80. The contact stated that while his wife was reversing up, the vehicle abruptly braked. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle abruptly braked and stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,900.

Additional Notes:

The contact owns a 2023 Genesis GV80. The contact stated that while his wife was reversing up, the vehicle abruptly braked. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle abruptly braked and stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,900.

Manufacturer: GENESIS
Mfg Campaign: 11536508
Notice Date: Aug 4, 2023
Recall Date: Aug 4, 2023
Hyundai Motor America
Campaign: 11534417 Other
Jul 25, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

Corrective Action:

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

Additional Notes:

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

Manufacturer: GENESIS
Mfg Campaign: 11534417
Notice Date: Jul 25, 2023
Recall Date: Jul 25, 2023
Hyundai Motor America
Campaign: 11534417 Other
Jul 25, 2023
Defect Description:

ENGINE

Potential Consequences:

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

Corrective Action:

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

Additional Notes:

Car engine stalled multiple times after a stop. Once car did that right after light turned green and I tried to accelerate. Almost causing accident by getting hit by behind. Also did it in parking lot, what happens the gages stop showing information and only the miles driven on the bottom left. Twice had to turn car on and off, once it was able to start back up on its own after pressing accelerator. Dropped off vehicle in dealer today for repair, they mentioned prior year models issue was related to fuel pump. No warning lamps or system failure notification, just some information on dash going away for a bit.

Manufacturer: GENESIS
Mfg Campaign: 11534417
Notice Date: Jul 25, 2023
Recall Date: Jul 25, 2023

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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