Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 022G
Recall Date: Apr 19, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 016G
Recall Date: Sep 11, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 012G
Recall Date: Feb 16, 2023
Consumer Complaints
7 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Any time I step on the gas to accelerate from the current speed to by pass a car (by changing lanes), the transmission down shift to third gear and does not Up-shift causing the car to reach the top speed of the 3rd gear which is slower then the speed before the shifting occured. This episode causes the car behind me to have a knee jerk reaction and could result in rear ending me or trying to avoid an impact with me by abruptly changing lanes and possibly hitting incoming cars............. the first time it happened to me I only got the finger which I gladly accepted considering the alternative... I do hope that this is an isolated incident but I wanted to report it to ahve it on record in case it happens to other drivers.
Corrective Action:
Any time I step on the gas to accelerate from the current speed to by pass a car (by changing lanes), the transmission down shift to third gear and does not Up-shift causing the car to reach the top speed of the 3rd gear which is slower then the speed before the shifting occured. This episode causes the car behind me to have a knee jerk reaction and could result in rear ending me or trying to avoid an impact with me by abruptly changing lanes and possibly hitting incoming cars............. the first time it happened to me I only got the finger which I gladly accepted considering the alternative... I do hope that this is an isolated incident but I wanted to report it to ahve it on record in case it happens to other drivers.
Additional Notes:
Any time I step on the gas to accelerate from the current speed to by pass a car (by changing lanes), the transmission down shift to third gear and does not Up-shift causing the car to reach the top speed of the 3rd gear which is slower then the speed before the shifting occured. This episode causes the car behind me to have a knee jerk reaction and could result in rear ending me or trying to avoid an impact with me by abruptly changing lanes and possibly hitting incoming cars............. the first time it happened to me I only got the finger which I gladly accepted considering the alternative... I do hope that this is an isolated incident but I wanted to report it to ahve it on record in case it happens to other drivers.
Mfg Campaign: 11677255
Recall Date: Jul 30, 2025
Hyundai Motor America
Defect Description:
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Potential Consequences:
The contact owns a 2022 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (fuel system, gasoline)The contact stated that after the recall repair was completed, there was a fuel odor. The contact then drove the vehicle at 30 mph to a nearby gas station, to fill up the gasoline tank. A week later, the local dealer was contacted and informed the contact that the smell may persist for a week or two. The smell and gas leak failure persisted. There was no warning light illuminated. The vehicle was driven again to the local dealer to be diagnosed. The dealer acknowledges the smell. The vehicle was repaired again and sealed with O-rings. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was approximately 10,636.
Corrective Action:
The contact owns a 2022 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (fuel system, gasoline)The contact stated that after the recall repair was completed, there was a fuel odor. The contact then drove the vehicle at 30 mph to a nearby gas station, to fill up the gasoline tank. A week later, the local dealer was contacted and informed the contact that the smell may persist for a week or two. The smell and gas leak failure persisted. There was no warning light illuminated. The vehicle was driven again to the local dealer to be diagnosed. The dealer acknowledges the smell. The vehicle was repaired again and sealed with O-rings. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was approximately 10,636.
Additional Notes:
The contact owns a 2022 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (fuel system, gasoline)The contact stated that after the recall repair was completed, there was a fuel odor. The contact then drove the vehicle at 30 mph to a nearby gas station, to fill up the gasoline tank. A week later, the local dealer was contacted and informed the contact that the smell may persist for a week or two. The smell and gas leak failure persisted. There was no warning light illuminated. The vehicle was driven again to the local dealer to be diagnosed. The dealer acknowledges the smell. The vehicle was repaired again and sealed with O-rings. The manufacturer was not made aware of the failure. The contact stated that the failure persisted. The failure mileage was approximately 10,636.
Mfg Campaign: 11634705
Recall Date: Jan 7, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased my car in 1/2022. Starting 4/23/2022 through 10/27/2022 the CAR ALARM has activated itself approximately 100 times. Usually the key fob can stop the alarm, but several times the vehicle must be driven away or moved to stop the alarm sound. I took the car to the dealer on or about 4/12/2022 to search for the problem. After 1 week, the dealer advised it found no problem, but replaced a rear sensor and returned the car on 4/19. On 4/23/2022 the alarm problem began again. After my local Irvine, CA dealer refused to take the car back for repairs, on 5/16 I made a written complaint to Hyundai Claims. Since then, the alarm has activated without cause repeatedly. On 9/2/2022 with Claims approval, I left my car with Cerritos Genesis. On 9/15/2022, my LOANER G80 alarm activated itself without cause. On 9/23/2022 I picked up my car, after the dealer reported it found no problem. On 10/27/2022 the alarm reactivated itself twice, before I moved the car out of my hearing.
Corrective Action:
I purchased my car in 1/2022. Starting 4/23/2022 through 10/27/2022 the CAR ALARM has activated itself approximately 100 times. Usually the key fob can stop the alarm, but several times the vehicle must be driven away or moved to stop the alarm sound. I took the car to the dealer on or about 4/12/2022 to search for the problem. After 1 week, the dealer advised it found no problem, but replaced a rear sensor and returned the car on 4/19. On 4/23/2022 the alarm problem began again. After my local Irvine, CA dealer refused to take the car back for repairs, on 5/16 I made a written complaint to Hyundai Claims. Since then, the alarm has activated without cause repeatedly. On 9/2/2022 with Claims approval, I left my car with Cerritos Genesis. On 9/15/2022, my LOANER G80 alarm activated itself without cause. On 9/23/2022 I picked up my car, after the dealer reported it found no problem. On 10/27/2022 the alarm reactivated itself twice, before I moved the car out of my hearing.
Additional Notes:
I purchased my car in 1/2022. Starting 4/23/2022 through 10/27/2022 the CAR ALARM has activated itself approximately 100 times. Usually the key fob can stop the alarm, but several times the vehicle must be driven away or moved to stop the alarm sound. I took the car to the dealer on or about 4/12/2022 to search for the problem. After 1 week, the dealer advised it found no problem, but replaced a rear sensor and returned the car on 4/19. On 4/23/2022 the alarm problem began again. After my local Irvine, CA dealer refused to take the car back for repairs, on 5/16 I made a written complaint to Hyundai Claims. Since then, the alarm has activated without cause repeatedly. On 9/2/2022 with Claims approval, I left my car with Cerritos Genesis. On 9/15/2022, my LOANER G80 alarm activated itself without cause. On 9/23/2022 I picked up my car, after the dealer reported it found no problem. On 10/27/2022 the alarm reactivated itself twice, before I moved the car out of my hearing.
Mfg Campaign: 11492322
Recall Date: Nov 4, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The driver seat module was defective, it was replaced & is still not working properly. It works sporadically. The navigation system freezes sporadically, the instrument display panel gives incorrect information. The Speed Limit Display indicated "34" when the heated seat feature was turned on, but the posted speed limit was 55. Information sent to the vehicle by GCC was never located, not sure if the navigation system did not receive the information. Concerned for short-circuit issues with the electrical system which may cause a fire.
Corrective Action:
The driver seat module was defective, it was replaced & is still not working properly. It works sporadically. The navigation system freezes sporadically, the instrument display panel gives incorrect information. The Speed Limit Display indicated "34" when the heated seat feature was turned on, but the posted speed limit was 55. Information sent to the vehicle by GCC was never located, not sure if the navigation system did not receive the information. Concerned for short-circuit issues with the electrical system which may cause a fire.
Additional Notes:
The driver seat module was defective, it was replaced & is still not working properly. It works sporadically. The navigation system freezes sporadically, the instrument display panel gives incorrect information. The Speed Limit Display indicated "34" when the heated seat feature was turned on, but the posted speed limit was 55. Information sent to the vehicle by GCC was never located, not sure if the navigation system did not receive the information. Concerned for short-circuit issues with the electrical system which may cause a fire.
Mfg Campaign: 11472023
Recall Date: Jul 1, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Corrective Action:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Additional Notes:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Mfg Campaign: 11445977
Recall Date: Jan 3, 2022
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Corrective Action:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Additional Notes:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Mfg Campaign: 11445977
Recall Date: Jan 3, 2022
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Corrective Action:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Additional Notes:
I purchased a 2022 Genesis G80 RWD 2.5T Prestige. After driving the car for less than 500 miles I got a message on my dash board that said " Check Lane Change Assist Function" it had a picture of the road and a left and right arrow on, along with a triangle and the information icon inside it. After 20 seconds the 15.5 Navigation screen goes completely blank. The screen controls more than the Navigation. It had done this routinely everyday. We are very nervous about driving the car not knowing what else electronically could go wrong. I took it back to the dealer and they said they have no idea what is wrong. They told me that I was not the only person whom has came in to the dealership with the same issue. The dealer has no idea how to make any repairs I have pictures of the dash when both events happen if you would like them.
Mfg Campaign: 11445977
Recall Date: Jan 3, 2022
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