Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 016G
Recall Date: Sep 11, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 012G
Recall Date: Feb 16, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines. The fuel tube connecting the high pressure fuel pump to the fuel rail may not seal properly, which could allow fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 008G
Recall Date: Mar 24, 2021
Consumer Complaints
11 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle Information: * Year: 2021 * Make: Genesis * Model: G80 * Vehicle Identification Number (VIN): [XXX] ] * Mileage at time of incident/problem start: Approximately 26,377 miles Problem Description: The issue began around [XXX]. When pressing the brake pedal, whether the vehicle is completely stopped or while driving, a distinct clicking or ratcheting sound is heard. The sound is clearly audible inside the cabin and is slightly louder when listening under the hood. The sound appears to be originating from an area near a valve or other component (possibly related to the brake booster or ABS system). The sound is always present when the brake pedal is depressed, regardless of the amount of pressure applied (whether pressed firmly or smoothly) or the state of the engine (the sound occurs even when the engine is off). Currently, the brakes function and the vehicle is able to stop. There are no warning lights illuminated on the dashboard indicating a fault in the brake system or any other system. Actions Taken So Far: The vehicle has not been taken for service regarding this specific issue yet. I have a scheduled appointment with an official Genesis dealer on the upcoming [May 7, 2025] to have the problem inspected and diagnosed. Reason for Submitting This Report: Although the brakes are currently functional, this unusual and persistent sound from the brake pedal is a significant concern and suggests a potential malfunction in a core component of the braking system. Since brake issues directly relate to the safety of the occupants and other road users, I have decided to report this potential defect to NHTSA for documentation and to contribute to any future investigations regarding the safety of the 2021 Genesis G80 model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle Information: * Year: 2021 * Make: Genesis * Model: G80 * Vehicle Identification Number (VIN): [XXX] ] * Mileage at time of incident/problem start: Approximately 26,377 miles Problem Description: The issue began around [XXX]. When pressing the brake pedal, whether the vehicle is completely stopped or while driving, a distinct clicking or ratcheting sound is heard. The sound is clearly audible inside the cabin and is slightly louder when listening under the hood. The sound appears to be originating from an area near a valve or other component (possibly related to the brake booster or ABS system). The sound is always present when the brake pedal is depressed, regardless of the amount of pressure applied (whether pressed firmly or smoothly) or the state of the engine (the sound occurs even when the engine is off). Currently, the brakes function and the vehicle is able to stop. There are no warning lights illuminated on the dashboard indicating a fault in the brake system or any other system. Actions Taken So Far: The vehicle has not been taken for service regarding this specific issue yet. I have a scheduled appointment with an official Genesis dealer on the upcoming [May 7, 2025] to have the problem inspected and diagnosed. Reason for Submitting This Report: Although the brakes are currently functional, this unusual and persistent sound from the brake pedal is a significant concern and suggests a potential malfunction in a core component of the braking system. Since brake issues directly relate to the safety of the occupants and other road users, I have decided to report this potential defect to NHTSA for documentation and to contribute to any future investigations regarding the safety of the 2021 Genesis G80 model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle Information: * Year: 2021 * Make: Genesis * Model: G80 * Vehicle Identification Number (VIN): [XXX] ] * Mileage at time of incident/problem start: Approximately 26,377 miles Problem Description: The issue began around [XXX]. When pressing the brake pedal, whether the vehicle is completely stopped or while driving, a distinct clicking or ratcheting sound is heard. The sound is clearly audible inside the cabin and is slightly louder when listening under the hood. The sound appears to be originating from an area near a valve or other component (possibly related to the brake booster or ABS system). The sound is always present when the brake pedal is depressed, regardless of the amount of pressure applied (whether pressed firmly or smoothly) or the state of the engine (the sound occurs even when the engine is off). Currently, the brakes function and the vehicle is able to stop. There are no warning lights illuminated on the dashboard indicating a fault in the brake system or any other system. Actions Taken So Far: The vehicle has not been taken for service regarding this specific issue yet. I have a scheduled appointment with an official Genesis dealer on the upcoming [May 7, 2025] to have the problem inspected and diagnosed. Reason for Submitting This Report: Although the brakes are currently functional, this unusual and persistent sound from the brake pedal is a significant concern and suggests a potential malfunction in a core component of the braking system. Since brake issues directly relate to the safety of the occupants and other road users, I have decided to report this potential defect to NHTSA for documentation and to contribute to any future investigations regarding the safety of the 2021 Genesis G80 model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659272
Recall Date: May 6, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake pedal concern. When pressing the brake pedal in Drive but while the vehicle is not moving there is a tapping sound and feeling coming from the brake pedal.
Corrective Action:
Brake pedal concern. When pressing the brake pedal in Drive but while the vehicle is not moving there is a tapping sound and feeling coming from the brake pedal.
Additional Notes:
Brake pedal concern. When pressing the brake pedal in Drive but while the vehicle is not moving there is a tapping sound and feeling coming from the brake pedal.
Mfg Campaign: 11613618
Recall Date: Sep 9, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
(front) 245/40R20 (rear) 275/35R20 Rear passenger tire failed, sidewall failure. Instantly went to 0 PSI on dash notification. A cop helped us change it. Less than a mile layer going less than 50 MPH (max rating for spare) the front passenger tire exploded. The same cop caught up with us and could confirm that the front tire was there and was now gone.
Corrective Action:
(front) 245/40R20 (rear) 275/35R20 Rear passenger tire failed, sidewall failure. Instantly went to 0 PSI on dash notification. A cop helped us change it. Less than a mile layer going less than 50 MPH (max rating for spare) the front passenger tire exploded. The same cop caught up with us and could confirm that the front tire was there and was now gone.
Additional Notes:
(front) 245/40R20 (rear) 275/35R20 Rear passenger tire failed, sidewall failure. Instantly went to 0 PSI on dash notification. A cop helped us change it. Less than a mile layer going less than 50 MPH (max rating for spare) the front passenger tire exploded. The same cop caught up with us and could confirm that the front tire was there and was now gone.
Mfg Campaign: 11566744
Recall Date: Jan 21, 2024
Hyundai Motor America
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
245/40 R20 (FRONT) 275/35 R20 (REAR) The two front and one rear tire experienced sidewall failures within the first 25,000 of use. The tires have been disposed. I thank god that the failures did not occur at highway speed which could have caused serious injury to me and other motorists. There were no warning before the tire failures. After the third failure occurring on 2/12/23, I changed all four tires to Michelin Pilot Sport All-Season.
Corrective Action:
245/40 R20 (FRONT) 275/35 R20 (REAR) The two front and one rear tire experienced sidewall failures within the first 25,000 of use. The tires have been disposed. I thank god that the failures did not occur at highway speed which could have caused serious injury to me and other motorists. There were no warning before the tire failures. After the third failure occurring on 2/12/23, I changed all four tires to Michelin Pilot Sport All-Season.
Additional Notes:
245/40 R20 (FRONT) 275/35 R20 (REAR) The two front and one rear tire experienced sidewall failures within the first 25,000 of use. The tires have been disposed. I thank god that the failures did not occur at highway speed which could have caused serious injury to me and other motorists. There were no warning before the tire failures. After the third failure occurring on 2/12/23, I changed all four tires to Michelin Pilot Sport All-Season.
Mfg Campaign: 11507928
Recall Date: Feb 18, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Corrective Action:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Additional Notes:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Mfg Campaign: 11494305
Recall Date: Nov 20, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Corrective Action:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Additional Notes:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Mfg Campaign: 11494305
Recall Date: Nov 20, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Corrective Action:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Additional Notes:
All lights warning lights illuminate and gauges stop working. Loss of functionality includes critical control and safety systems and features: •No Speedometer •No Turn Signals •No Tachometer •Odometer not recording miles •Airbag warning •Electric power steering system warning •Steering and driving assist failure •Brake System Failure Warning •ABS Failure Warning •Collision avoidance system failure (forward and rearward) •Check engine •AWD system warning •Lane keep and lane change assist system failure •Blind spot monitoring system failure •Reverse and surround view camera failures •No infotainment or radio control on center stack •Windows and trunk release inoperable •All in-car electronics •On-board maintenance system warnings, random resets All off the above failures occurred without any prior indication of an issue, while vehicle was in motion and being driven on public roads with other drivers and vehicles nearby. These are repeat and reoccurring issues, first appearing at approximately 3,900mi on 01/20/2022. This vehicle is not safe to be driven. It is a danger to its driver (me) and passengers, and also all other nearby vehicles and pedestrians. It remains at Genesis of Akron, despite the inability to be repaired. On November 18, 2022 they required me to turn in the loaner I had been given and I was informed neither Genesis of Akron nor Genesis USA will provide safe transportation during the arbitration or lemon investigation period(s).
Mfg Campaign: 11494305
Recall Date: Nov 20, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The G80 is equipped with a bluetooth system that should read incoming text messages while in drive. (see https://www.youtube.com/watch?v=cxfPQ37jJbI&t=6s) Instead, after I select "Listen" the car tells me "unavailable while Driving." When I close this system message, the display shows the first several words of the text message - allowing me to read the message while in Drive. This is unsafe. My vehicle is not the only one experiencing this problem - see https://genesisowners.com/genesis-forum/threads/voice-text.37457/ for other reports and more details. I have contacted Genesis USA several times with no luck. I have returned the car for service multiple times with no resolution.
Corrective Action:
The G80 is equipped with a bluetooth system that should read incoming text messages while in drive. (see https://www.youtube.com/watch?v=cxfPQ37jJbI&t=6s) Instead, after I select "Listen" the car tells me "unavailable while Driving." When I close this system message, the display shows the first several words of the text message - allowing me to read the message while in Drive. This is unsafe. My vehicle is not the only one experiencing this problem - see https://genesisowners.com/genesis-forum/threads/voice-text.37457/ for other reports and more details. I have contacted Genesis USA several times with no luck. I have returned the car for service multiple times with no resolution.
Additional Notes:
The G80 is equipped with a bluetooth system that should read incoming text messages while in drive. (see https://www.youtube.com/watch?v=cxfPQ37jJbI&t=6s) Instead, after I select "Listen" the car tells me "unavailable while Driving." When I close this system message, the display shows the first several words of the text message - allowing me to read the message while in Drive. This is unsafe. My vehicle is not the only one experiencing this problem - see https://genesisowners.com/genesis-forum/threads/voice-text.37457/ for other reports and more details. I have contacted Genesis USA several times with no luck. I have returned the car for service multiple times with no resolution.
Mfg Campaign: 11451267
Recall Date: Feb 9, 2022
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2021 Genesis GV80 equipped with Pirelli Tires, Tire line: Scorpion STR, Tire Size: 265/55/R19, DOT Number: (N/A). The contact stated that while the vehicle was parked, the front passenger's side tire had an inner sidewall blowout. The tire was not replaced. The manufacturer was made aware of the failure and referred the contact to two dealers. The tire and vehicle failure mileages were not available.
Corrective Action:
The contact owns a 2021 Genesis GV80 equipped with Pirelli Tires, Tire line: Scorpion STR, Tire Size: 265/55/R19, DOT Number: (N/A). The contact stated that while the vehicle was parked, the front passenger's side tire had an inner sidewall blowout. The tire was not replaced. The manufacturer was made aware of the failure and referred the contact to two dealers. The tire and vehicle failure mileages were not available.
Additional Notes:
The contact owns a 2021 Genesis GV80 equipped with Pirelli Tires, Tire line: Scorpion STR, Tire Size: 265/55/R19, DOT Number: (N/A). The contact stated that while the vehicle was parked, the front passenger's side tire had an inner sidewall blowout. The tire was not replaced. The manufacturer was made aware of the failure and referred the contact to two dealers. The tire and vehicle failure mileages were not available.
Mfg Campaign: 11444048
Recall Date: Dec 16, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Corrective Action:
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Additional Notes:
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Mfg Campaign: 11425645
Recall Date: Jul 20, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Corrective Action:
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Additional Notes:
The contact owns a 2021 Genesis G80. The contact stated while driving 30-40 mph on two separate occasions, the transmission disengaged, and the vehicle stalled and restarted without warning. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 29,034.
Mfg Campaign: 11425645
Recall Date: Jul 20, 2021
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