Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 238/011G
Recall Date: Oct 31, 2022
Consumer Complaints
3 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.
Corrective Action:
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.
Additional Notes:
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.
Mfg Campaign: 11528366
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.
Corrective Action:
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.
Additional Notes:
Our 2023 Genesis G80 electrified has been towed three times for the 12v battery or its electrical system. We have yet to drive the Genesis once. It is a safety danger which produces toxic smells in the interior and the trunk plastic gets hot to the touch. The interior was impregnated with the smell as the car was closed. Given the symptoms, the dealership refused to drive the vehicle for service and had it towed due to safety concerns. They attempted repairs three times, finding no error codes or answers the first two times. They returned the dangerous defective vehicle twice. On the third repair attempt, they stated the battery has a short circuit that is causing it to overheat to temperatures over 166 degrees. They also found the accelerator pedal and sensor assembly was out of specifications. Both were replaced, but they have been unsuccessful in getting the smoke/burnt smell out of the vehicle. It has saturated into all of the interior surfaces. Both are extreme concerns for fire risk as well as danger when driving since the accelerator pedal was not working as it should have been.
Mfg Campaign: 11528366
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When using the I-Pedal feature the brake lights do not come on at any point when lifting off the accelerator pedal gradually. This certainly can cause the vehicle to rear ended if the following car is not paying attention. If you take your foot off the accelerator fully for full regeneration the brakes lights do come on. I was following my wife in her Genesis G80 EV and I noticed the brake lights not coming on. I did report it to both Genesis and the dealer but they did not know of any issue or could tell me when the brake lights should come on. This issue has been reported in the following article and it looks like it may be an issue with all the Hyundai Group EVs. https://apple.news/AyymCGI5gTlCa1ZeFW0jAxg
Corrective Action:
When using the I-Pedal feature the brake lights do not come on at any point when lifting off the accelerator pedal gradually. This certainly can cause the vehicle to rear ended if the following car is not paying attention. If you take your foot off the accelerator fully for full regeneration the brakes lights do come on. I was following my wife in her Genesis G80 EV and I noticed the brake lights not coming on. I did report it to both Genesis and the dealer but they did not know of any issue or could tell me when the brake lights should come on. This issue has been reported in the following article and it looks like it may be an issue with all the Hyundai Group EVs. https://apple.news/AyymCGI5gTlCa1ZeFW0jAxg
Additional Notes:
When using the I-Pedal feature the brake lights do not come on at any point when lifting off the accelerator pedal gradually. This certainly can cause the vehicle to rear ended if the following car is not paying attention. If you take your foot off the accelerator fully for full regeneration the brakes lights do come on. I was following my wife in her Genesis G80 EV and I noticed the brake lights not coming on. I did report it to both Genesis and the dealer but they did not know of any issue or could tell me when the brake lights should come on. This issue has been reported in the following article and it looks like it may be an issue with all the Hyundai Group EVs. https://apple.news/AyymCGI5gTlCa1ZeFW0jAxg
Mfg Campaign: 11524183
Recall Date: May 28, 2023
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