GENESIS G70 2020

Complete listing of complaints and recalls for this vehicle

13
Complaints
5
Recalls

Complaints & Recalls

13 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V528000 SAFETY RECALL
54.6K Vehicles Affected
Recall Date: Sep 6, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Genesis G70, 2022-2023 Elantra N, and Kona N vehicles. The fuel pump may fail, which can result in a loss of drive power.

Potential Risk:
A loss of drive power can increase the risk of a crash.
FREE Recall Solution:
Dealers will update engine control module software. In addition, dealers will inspect and replace the fuel pump assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning September 9, 2024. Some interim notification letters, notifying owners of the safety risk, were mailed September 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 262 and 023G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 262-023G
Notice Date: Sep 9, 2024
Recall Date: Sep 6, 2024
Hyundai Motor America
NHTSA Campaign: 24V191000 SAFETY RECALL
28.4K Vehicles Affected
Recall Date: Mar 8, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.

Potential Risk:
An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
FREE Recall Solution:
Dealers will replace the left turbocharger oil feed pipe, free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 019G. This recall expands and replaces recall number 19V-538. Vehicles previously repaired under 19V-538 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 019G
Notice Date: May 3, 2024
Recall Date: Mar 8, 2024
Hyundai Motor America
NHTSA Campaign: 21V161000 SAFETY RECALL
552 Vehicles Affected
Recall Date: Mar 10, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Genesis G70 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.

Potential Risk:
An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the remedy is complete. Hyundai will notify owners, and dealers will replace the ABS module fuse, free of charge. Owner notification letters were mailed July 6, 2021. Owners can contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 007G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 007G
Notice Date: Jul 6, 2021
Recall Date: Mar 10, 2021

Consumer Complaints

13 Complaints
Hyundai Motor America
Campaign: 11631643 Other
Dec 19, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We have been trying to get a dealership to service our recall for months. We were told they don't do them at a few Genesis dealerships in the area and then one told they don't have the the parts and to check back with them and that was months ago and the still don't have what's needed. I am fearful for my family's safety and can't seem to get any assistance in getting this matter resolved. We visited the following dealerships: West Houston Hyundai Genesis 16803 Katy Fwy, Houston TX, 77094 Genesis of Spring 20440 Interstate 45, Spring TX, 77373 We called via phone the following dealership: (and was told they don't service Genesis) Sterling Mccall Hyundai 10301 Southwest Fwy, Houston TX, 77074

Corrective Action:

We have been trying to get a dealership to service our recall for months. We were told they don't do them at a few Genesis dealerships in the area and then one told they don't have the the parts and to check back with them and that was months ago and the still don't have what's needed. I am fearful for my family's safety and can't seem to get any assistance in getting this matter resolved. We visited the following dealerships: West Houston Hyundai Genesis 16803 Katy Fwy, Houston TX, 77094 Genesis of Spring 20440 Interstate 45, Spring TX, 77373 We called via phone the following dealership: (and was told they don't service Genesis) Sterling Mccall Hyundai 10301 Southwest Fwy, Houston TX, 77074

Additional Notes:

We have been trying to get a dealership to service our recall for months. We were told they don't do them at a few Genesis dealerships in the area and then one told they don't have the the parts and to check back with them and that was months ago and the still don't have what's needed. I am fearful for my family's safety and can't seem to get any assistance in getting this matter resolved. We visited the following dealerships: West Houston Hyundai Genesis 16803 Katy Fwy, Houston TX, 77094 Genesis of Spring 20440 Interstate 45, Spring TX, 77373 We called via phone the following dealership: (and was told they don't service Genesis) Sterling Mccall Hyundai 10301 Southwest Fwy, Houston TX, 77074

Manufacturer: GENESIS
Mfg Campaign: 11631643
Notice Date: Dec 19, 2024
Recall Date: Dec 19, 2024
Hyundai Motor America
Campaign: 11605475 Other
Jul 30, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle's high pressure fuel pump malfunctioned while driving causing the car's speed to decrease erratically causing a safety risk. The local Genesis dealer acknowledges that the high pressure fuel pump needs to be replaced and is the subject of a recall, but is requiring me to pay for the repair despite the recall notice stating that: ". . . THE HIGH-PRESSURE FUEL PUMP WILL ALSO BE REPLACED. THIS REMEDY WILL BE OFFERED AT NO COST TO OWNERS FOR ALL AFFECTED VEHICLES, REGARDLESS OF WHETHER THE AFFECTED VEHICLES ARE STILL COVERED UNDER HYUNDAI/GENESIS NEW VEHICLE LIMITED WARRANTY."

Corrective Action:

Vehicle's high pressure fuel pump malfunctioned while driving causing the car's speed to decrease erratically causing a safety risk. The local Genesis dealer acknowledges that the high pressure fuel pump needs to be replaced and is the subject of a recall, but is requiring me to pay for the repair despite the recall notice stating that: ". . . THE HIGH-PRESSURE FUEL PUMP WILL ALSO BE REPLACED. THIS REMEDY WILL BE OFFERED AT NO COST TO OWNERS FOR ALL AFFECTED VEHICLES, REGARDLESS OF WHETHER THE AFFECTED VEHICLES ARE STILL COVERED UNDER HYUNDAI/GENESIS NEW VEHICLE LIMITED WARRANTY."

Additional Notes:

Vehicle's high pressure fuel pump malfunctioned while driving causing the car's speed to decrease erratically causing a safety risk. The local Genesis dealer acknowledges that the high pressure fuel pump needs to be replaced and is the subject of a recall, but is requiring me to pay for the repair despite the recall notice stating that: ". . . THE HIGH-PRESSURE FUEL PUMP WILL ALSO BE REPLACED. THIS REMEDY WILL BE OFFERED AT NO COST TO OWNERS FOR ALL AFFECTED VEHICLES, REGARDLESS OF WHETHER THE AFFECTED VEHICLES ARE STILL COVERED UNDER HYUNDAI/GENESIS NEW VEHICLE LIMITED WARRANTY."

Manufacturer: GENESIS
Mfg Campaign: 11605475
Notice Date: Jul 30, 2024
Recall Date: Jul 30, 2024
Hyundai Motor America
Campaign: 11604217 Other
Jul 24, 2024
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V191000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V191000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V191000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: GENESIS
Mfg Campaign: 11604217
Notice Date: Jul 24, 2024
Recall Date: Jul 24, 2024
Hyundai Motor America
Campaign: 11590070 Other
May 22, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2020 Genesis G70. The contact stated while driving at 2-3 MPH around a curve, the contact steered to the left and the vehicle made an abnormal sound. While turning left, the front passenger's side tire inadvertently moved to the right. The vehicle stopped and failed to move. The vehicle was towed to the dealer, where it was determined that the inner tie rod had fractured and detached. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V447000 (Steering) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

Corrective Action:

The contact owns a 2020 Genesis G70. The contact stated while driving at 2-3 MPH around a curve, the contact steered to the left and the vehicle made an abnormal sound. While turning left, the front passenger's side tire inadvertently moved to the right. The vehicle stopped and failed to move. The vehicle was towed to the dealer, where it was determined that the inner tie rod had fractured and detached. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V447000 (Steering) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

Additional Notes:

The contact owns a 2020 Genesis G70. The contact stated while driving at 2-3 MPH around a curve, the contact steered to the left and the vehicle made an abnormal sound. While turning left, the front passenger's side tire inadvertently moved to the right. The vehicle stopped and failed to move. The vehicle was towed to the dealer, where it was determined that the inner tie rod had fractured and detached. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V447000 (Steering) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

Manufacturer: GENESIS
Mfg Campaign: 11590070
Notice Date: May 22, 2024
Recall Date: May 22, 2024
Hyundai Motor America
Campaign: 11509807 Other
Mar 2, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

Corrective Action:

The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

Additional Notes:

The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

Manufacturer: GENESIS
Mfg Campaign: 11509807
Notice Date: Mar 2, 2023
Recall Date: Mar 2, 2023
Hyundai Motor America
Campaign: 11508411 Other
Feb 21, 2023
Defect Description:

SEAT BELTS

Potential Consequences:

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

Corrective Action:

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

Additional Notes:

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

Manufacturer: GENESIS
Mfg Campaign: 11508411
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Hyundai Motor America
Campaign: 11508411 Other
Feb 21, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

Corrective Action:

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

Additional Notes:

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

Manufacturer: GENESIS
Mfg Campaign: 11508411
Notice Date: Feb 21, 2023
Recall Date: Feb 21, 2023
Hyundai Motor America
Campaign: 11483765 Other
Sep 10, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

When approaching a stop sign or stop light or slowing to execute a turn, the braking system feel very “Grabby.” Upon exiting the vehicle I’m detecting a brake pad smell emitting from the front brakes. The smell seems to be both front wheels Mileage 21,000

Corrective Action:

When approaching a stop sign or stop light or slowing to execute a turn, the braking system feel very “Grabby.” Upon exiting the vehicle I’m detecting a brake pad smell emitting from the front brakes. The smell seems to be both front wheels Mileage 21,000

Additional Notes:

When approaching a stop sign or stop light or slowing to execute a turn, the braking system feel very “Grabby.” Upon exiting the vehicle I’m detecting a brake pad smell emitting from the front brakes. The smell seems to be both front wheels Mileage 21,000

Manufacturer: GENESIS
Mfg Campaign: 11483765
Notice Date: Sep 10, 2022
Recall Date: Sep 10, 2022
Hyundai Motor America
Campaign: 11476433 Other
Jul 28, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Corrective Action:

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Additional Notes:

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Manufacturer: GENESIS
Mfg Campaign: 11476433
Notice Date: Jul 28, 2022
Recall Date: Jul 28, 2022
Hyundai Motor America
Campaign: 11476433 Other
Jul 28, 2022
Defect Description:

SUSPENSION

Potential Consequences:

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Corrective Action:

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Additional Notes:

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

Manufacturer: GENESIS
Mfg Campaign: 11476433
Notice Date: Jul 28, 2022
Recall Date: Jul 28, 2022
Hyundai Motor America
Campaign: 11476161 Other
Jul 27, 2022
Defect Description:

TIRES:TREAD/BELT

Potential Consequences:

Both Michelin 225/40 ZR 19 Pilot Sport 4S front tires had severe "chunking", or tread peeling, on them after only 8,000 miles. Atlantic Tire (Bayamon, Puerto Rico), the sole distributor and service center of Michelin in Puerto Rico, informed me that approximately 30 other Genesis G70's had recently made warranty claims regarding the front tires with severe "chunking". They informed me not to drive the vehicle until the tires are replaced.

Corrective Action:

Both Michelin 225/40 ZR 19 Pilot Sport 4S front tires had severe "chunking", or tread peeling, on them after only 8,000 miles. Atlantic Tire (Bayamon, Puerto Rico), the sole distributor and service center of Michelin in Puerto Rico, informed me that approximately 30 other Genesis G70's had recently made warranty claims regarding the front tires with severe "chunking". They informed me not to drive the vehicle until the tires are replaced.

Additional Notes:

Both Michelin 225/40 ZR 19 Pilot Sport 4S front tires had severe "chunking", or tread peeling, on them after only 8,000 miles. Atlantic Tire (Bayamon, Puerto Rico), the sole distributor and service center of Michelin in Puerto Rico, informed me that approximately 30 other Genesis G70's had recently made warranty claims regarding the front tires with severe "chunking". They informed me not to drive the vehicle until the tires are replaced.

Manufacturer: GENESIS
Mfg Campaign: 11476161
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
Hyundai Motor America
Campaign: 11474800 Other
Jul 19, 2022
Defect Description:

WHEELS

Potential Consequences:

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

Corrective Action:

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

Additional Notes:

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

Manufacturer: GENESIS
Mfg Campaign: 11474800
Notice Date: Jul 19, 2022
Recall Date: Jul 19, 2022
Hyundai Motor America
Campaign: 11474800 Other
Jul 19, 2022
Defect Description:

TIRES

Potential Consequences:

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

Corrective Action:

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

Additional Notes:

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

Manufacturer: GENESIS
Mfg Campaign: 11474800
Notice Date: Jul 19, 2022
Recall Date: Jul 19, 2022

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