GENESIS SUPREME VORTEX 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Genesis Supreme Rv
NHTSA Campaign: 21V415000 SAFETY RECALL
460 Vehicles Affected
Recall Date: Jun 2, 2021
Safety Issue:

Genesis Supreme RV (Genesis) is recalling certain 2020-2021 Genesis, Vortex, and Wanderer bumper pull and low profile fifth wheel trailers, equipped with Dometic 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Genesis Supreme RV will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on July 16, 2021. Owners may contact Genesis Supreme customer service at 1-951-337-0254.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS SUPREME dealer to schedule your FREE recall repair.
Manufacturer: GENESIS SUPREME
Mfg Campaign: G100-01
Notice Date: Jul 16, 2021
Recall Date: Jun 2, 2021

Consumer Complaints

1 Complaint
Genesis Supreme Rv
Campaign: 11448184 Other
Jan 20, 2022
Defect Description:

TIRES:TREAD/BELT

Potential Consequences:

The contact owns a 2021 Genesis Supreme Vortex RV equipped with Sailun Tires, Tire Line: All-Steel Radial S637 tires, Tire Size: ST235/85/R16, DOT Number: 14YJS637 as original equipment. The contact stated that after driving and coming to a stop; while inspecting the RV, it was discovered that the passenger’s side rear tire had experienced tread separation in the center of the tire. The cause of the failure was undetermined. On another occasion while driving at an undisclosed speed, the tire pressure monitoring system indicated that the air pressure was low on the front passenger’s side tire. Upon inspection, it was discovered that the front passenger’s side tire had experienced tread separation. The local dealer and manufacturer were both notified of the failures. The contact was informed that the tires were included in NHTSA Campaign Number: 21T018000 (Tire). After contacting both the dealer and the manufacturer on several occasions, the contact was still unable to resolve the recall. The failure mileage was 1,800.

Corrective Action:

The contact owns a 2021 Genesis Supreme Vortex RV equipped with Sailun Tires, Tire Line: All-Steel Radial S637 tires, Tire Size: ST235/85/R16, DOT Number: 14YJS637 as original equipment. The contact stated that after driving and coming to a stop; while inspecting the RV, it was discovered that the passenger’s side rear tire had experienced tread separation in the center of the tire. The cause of the failure was undetermined. On another occasion while driving at an undisclosed speed, the tire pressure monitoring system indicated that the air pressure was low on the front passenger’s side tire. Upon inspection, it was discovered that the front passenger’s side tire had experienced tread separation. The local dealer and manufacturer were both notified of the failures. The contact was informed that the tires were included in NHTSA Campaign Number: 21T018000 (Tire). After contacting both the dealer and the manufacturer on several occasions, the contact was still unable to resolve the recall. The failure mileage was 1,800.

Additional Notes:

The contact owns a 2021 Genesis Supreme Vortex RV equipped with Sailun Tires, Tire Line: All-Steel Radial S637 tires, Tire Size: ST235/85/R16, DOT Number: 14YJS637 as original equipment. The contact stated that after driving and coming to a stop; while inspecting the RV, it was discovered that the passenger’s side rear tire had experienced tread separation in the center of the tire. The cause of the failure was undetermined. On another occasion while driving at an undisclosed speed, the tire pressure monitoring system indicated that the air pressure was low on the front passenger’s side tire. Upon inspection, it was discovered that the front passenger’s side tire had experienced tread separation. The local dealer and manufacturer were both notified of the failures. The contact was informed that the tires were included in NHTSA Campaign Number: 21T018000 (Tire). After contacting both the dealer and the manufacturer on several occasions, the contact was still unable to resolve the recall. The failure mileage was 1,800.

Manufacturer: GENESIS SUPREME
Mfg Campaign: 11448184
Notice Date: Jan 20, 2022
Recall Date: Jan 20, 2022

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