GENESIS SUPREME 37CRXL 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
0
Recalls

Complaints & Recalls

1 Complaints 0 Recalls

Consumer Complaints

1 Complaint
Genesis Supreme Rv
Campaign: 11551306 Other
Oct 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

While towing the listed trailer (2023 Genesis Supreme 37CRXL 5th Wheel) on the freeway at approximately 55 MPH, traffic began to slow in front of me. I applied the brakes in my tow vehicle and noticed the brakes in the trailer were not effective and the trailer was pushing the truck. Thankfully a collision did not occur as I had left adequate space to stop the truck and trailer. Upon inspection of the brakes on all three axles of the trailer, I discovered the following. These brakes are electrically operated drum style brakes. The backside of the drum contains the inner bearing and has a grease seal. The grease seal on all 6 brakes (left and right of the 3 axles) had failed and allowed the brakes to become coated with grease. The entire spindle was coated in grease with a large amount of grease coming out of the front where the spindle nut would be located. This leads me to believe the manufacturer is using the zerk fitting on the front of the axle spindle to completely fill the bearing cavity with grease and causing the seals to fail.

Corrective Action:

While towing the listed trailer (2023 Genesis Supreme 37CRXL 5th Wheel) on the freeway at approximately 55 MPH, traffic began to slow in front of me. I applied the brakes in my tow vehicle and noticed the brakes in the trailer were not effective and the trailer was pushing the truck. Thankfully a collision did not occur as I had left adequate space to stop the truck and trailer. Upon inspection of the brakes on all three axles of the trailer, I discovered the following. These brakes are electrically operated drum style brakes. The backside of the drum contains the inner bearing and has a grease seal. The grease seal on all 6 brakes (left and right of the 3 axles) had failed and allowed the brakes to become coated with grease. The entire spindle was coated in grease with a large amount of grease coming out of the front where the spindle nut would be located. This leads me to believe the manufacturer is using the zerk fitting on the front of the axle spindle to completely fill the bearing cavity with grease and causing the seals to fail.

Additional Notes:

While towing the listed trailer (2023 Genesis Supreme 37CRXL 5th Wheel) on the freeway at approximately 55 MPH, traffic began to slow in front of me. I applied the brakes in my tow vehicle and noticed the brakes in the trailer were not effective and the trailer was pushing the truck. Thankfully a collision did not occur as I had left adequate space to stop the truck and trailer. Upon inspection of the brakes on all three axles of the trailer, I discovered the following. These brakes are electrically operated drum style brakes. The backside of the drum contains the inner bearing and has a grease seal. The grease seal on all 6 brakes (left and right of the 3 axles) had failed and allowed the brakes to become coated with grease. The entire spindle was coated in grease with a large amount of grease coming out of the front where the spindle nut would be located. This leads me to believe the manufacturer is using the zerk fitting on the front of the axle spindle to completely fill the bearing cavity with grease and causing the seals to fail.

Manufacturer: GENESIS SUPREME
Mfg Campaign: 11551306
Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023

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