FREIGHTLINER SPRINTER 2500 2016

Complete listing of complaints and recalls for this vehicle

3
Complaints
10
Recalls

Complaints & Recalls

3 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Daimler Vans Usa, Llc
NHTSA Campaign: 20V663000 SAFETY RECALL
47.7K Vehicles Affected
Recall Date: Oct 28, 2020
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Potential Risk:
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
FREE Recall Solution:
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: NV3LETULPE
Notice Date: Dec 23, 2020
Recall Date: Oct 28, 2020
Daimler Vans Usa, Llc
NHTSA Campaign: 19V004000 SAFETY RECALL
88.4K Vehicles Affected
Recall Date: Jan 8, 2019
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
FREE Recall Solution:
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Mar 15, 2019
Recall Date: Jan 8, 2019
Daimler Vans Usa, Llc
NHTSA Campaign: 19V003000 SAFETY RECALL
71.3K Vehicles Affected
Recall Date: Jan 8, 2019
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
FREE Recall Solution:
DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Mar 15, 2019
Recall Date: Jan 8, 2019
Daimler Vans Usa, Llc
NHTSA Campaign: 17V149000 SAFETY RECALL
892 Vehicles Affected
Recall Date: Mar 7, 2017
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.

Potential Risk:
If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
FREE Recall Solution:
DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Jul 7, 2017
Recall Date: Mar 7, 2017
Daimler Vans Usa, Llc
NHTSA Campaign: 17V093000 SAFETY RECALL
15.3K Vehicles Affected
Recall Date: Feb 10, 2017
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.

Potential Risk:
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
FREE Recall Solution:
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: May 26, 2017
Recall Date: Feb 10, 2017
Daimler Vans Usa, Llc
NHTSA Campaign: 16V670000 SAFETY RECALL
271 Vehicles Affected
Recall Date: Sep 15, 2016
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.

Potential Risk:
If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
FREE Recall Solution:
DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Nov 18, 2016
Recall Date: Sep 15, 2016
Daimler Vans Usa, Llc
NHTSA Campaign: 16V351000 SAFETY RECALL
3 Vehicles Affected
Recall Date: May 24, 2016
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.

Potential Risk:
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
FREE Recall Solution:
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Aug 11, 2016
Recall Date: May 24, 2016
Daimler Vans Usa, Llc
NHTSA Campaign: 16V261000 SAFETY RECALL
55 Vehicles Affected
Recall Date: Apr 29, 2016
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.

Potential Risk:
If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
FREE Recall Solution:
DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Sep 2, 2016
Recall Date: Apr 29, 2016
Daimler Vans Usa, Llc
NHTSA Campaign: 16V093000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Feb 18, 2016
Safety Issue:

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.

Potential Risk:
The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
FREE Recall Solution:
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Apr 12, 2016
Recall Date: Feb 18, 2016

Consumer Complaints

3 Complaints
Daimler Vans Usa, Llc
Campaign: 11442305 Other
Dec 1, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11442305
Notice Date: Dec 1, 2021
Recall Date: Dec 1, 2021
Daimler Vans Usa, Llc
Campaign: 11442305 Other
Dec 1, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11442305
Notice Date: Dec 1, 2021
Recall Date: Dec 1, 2021
Daimler Vans Usa, Llc
Campaign: 11442305 Other
Dec 1, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11442305
Notice Date: Dec 1, 2021
Recall Date: Dec 1, 2021
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