Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-908
Recall Date: Nov 17, 2021
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL848
Recall Date: Apr 14, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL789
Recall Date: Aug 30, 2018
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-759
Recall Date: Dec 15, 2017
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-718
Recall Date: Aug 31, 2016
Consumer Complaints
2 ComplaintsDaimler Trucks North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CORONADO. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS LOOSE AND THE FLOORBOARD COULD FALL DOWN. THE CONTACT STATED THAT MOST OF THE CONNECTIONS WERE LOOSE AND FELT THAT THE VEHICLE COULD SLIDE OFF THE ROAD WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD BEEN TOWED SEVERAL TIMES TO TRAILER CRAFT INC. (222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238). THE VEHICLE WAS DIAGNOSED AND REPAIRED SEVENTEEN TIMES, WHICH INCLUDED ALIGNMENTS AND TIRE CHANGES. THE MANUFACTURER WAS CONTACTED AND SCHEDULED ALL OF THE PREVIOUS REPAIR APPOINTMENTS; HOWEVER, THE FAILURE COULD NOT BE REMEDIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CORONADO. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS LOOSE AND THE FLOORBOARD COULD FALL DOWN. THE CONTACT STATED THAT MOST OF THE CONNECTIONS WERE LOOSE AND FELT THAT THE VEHICLE COULD SLIDE OFF THE ROAD WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD BEEN TOWED SEVERAL TIMES TO TRAILER CRAFT INC. (222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238). THE VEHICLE WAS DIAGNOSED AND REPAIRED SEVENTEEN TIMES, WHICH INCLUDED ALIGNMENTS AND TIRE CHANGES. THE MANUFACTURER WAS CONTACTED AND SCHEDULED ALL OF THE PREVIOUS REPAIR APPOINTMENTS; HOWEVER, THE FAILURE COULD NOT BE REMEDIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CORONADO. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS LOOSE AND THE FLOORBOARD COULD FALL DOWN. THE CONTACT STATED THAT MOST OF THE CONNECTIONS WERE LOOSE AND FELT THAT THE VEHICLE COULD SLIDE OFF THE ROAD WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD BEEN TOWED SEVERAL TIMES TO TRAILER CRAFT INC. (222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238). THE VEHICLE WAS DIAGNOSED AND REPAIRED SEVENTEEN TIMES, WHICH INCLUDED ALIGNMENTS AND TIRE CHANGES. THE MANUFACTURER WAS CONTACTED AND SCHEDULED ALL OF THE PREVIOUS REPAIR APPOINTMENTS; HOWEVER, THE FAILURE COULD NOT BE REMEDIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Mfg Campaign: 11174697
Recall Date: Feb 6, 2019
Daimler Trucks North America, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CORONADO. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS LOOSE AND THE FLOORBOARD COULD FALL DOWN. THE CONTACT STATED THAT MOST OF THE CONNECTIONS WERE LOOSE AND FELT THAT THE VEHICLE COULD SLIDE OFF THE ROAD WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD BEEN TOWED SEVERAL TIMES TO TRAILER CRAFT INC. (222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238). THE VEHICLE WAS DIAGNOSED AND REPAIRED SEVENTEEN TIMES, WHICH INCLUDED ALIGNMENTS AND TIRE CHANGES. THE MANUFACTURER WAS CONTACTED AND SCHEDULED ALL OF THE PREVIOUS REPAIR APPOINTMENTS; HOWEVER, THE FAILURE COULD NOT BE REMEDIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CORONADO. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS LOOSE AND THE FLOORBOARD COULD FALL DOWN. THE CONTACT STATED THAT MOST OF THE CONNECTIONS WERE LOOSE AND FELT THAT THE VEHICLE COULD SLIDE OFF THE ROAD WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD BEEN TOWED SEVERAL TIMES TO TRAILER CRAFT INC. (222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238). THE VEHICLE WAS DIAGNOSED AND REPAIRED SEVENTEEN TIMES, WHICH INCLUDED ALIGNMENTS AND TIRE CHANGES. THE MANUFACTURER WAS CONTACTED AND SCHEDULED ALL OF THE PREVIOUS REPAIR APPOINTMENTS; HOWEVER, THE FAILURE COULD NOT BE REMEDIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FREIGHTLINER CORONADO. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE WAS LOOSE AND THE FLOORBOARD COULD FALL DOWN. THE CONTACT STATED THAT MOST OF THE CONNECTIONS WERE LOOSE AND FELT THAT THE VEHICLE COULD SLIDE OFF THE ROAD WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD BEEN TOWED SEVERAL TIMES TO TRAILER CRAFT INC. (222 W 92ND AVE, ANCHORAGE, AK 99515, (907) 563-3238). THE VEHICLE WAS DIAGNOSED AND REPAIRED SEVENTEEN TIMES, WHICH INCLUDED ALIGNMENTS AND TIRE CHANGES. THE MANUFACTURER WAS CONTACTED AND SCHEDULED ALL OF THE PREVIOUS REPAIR APPOINTMENTS; HOWEVER, THE FAILURE COULD NOT BE REMEDIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 200,000.
Mfg Campaign: 11174697
Recall Date: Feb 6, 2019
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