Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL971
Recall Date: Apr 26, 2023
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL851
Recall Date: Mar 28, 2023
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL966
Recall Date: Feb 10, 2023
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-962
Recall Date: Dec 12, 2022
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-958
Recall Date: Nov 1, 2022
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-915
Recall Date: Dec 13, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-900
Recall Date: Sep 2, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-893
Recall Date: Jun 25, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-888
Recall Date: May 19, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-887
Recall Date: May 14, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-884
Recall Date: Apr 12, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Cascadia and Western Star 4700 vehicles. The clutch flange may break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-881
Recall Date: Mar 24, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-875
Recall Date: Feb 12, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-873
Recall Date: Jan 20, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL872
Recall Date: Jan 13, 2021
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2021 Freightliner Cascadia vehicles. The clutch flange may break due to the heat treating and stamping process.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-869
Recall Date: Nov 30, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-866
Recall Date: Oct 27, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-863
Recall Date: Sep 18, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-855
Recall Date: Jul 2, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL848
Recall Date: Apr 14, 2020
Consumer Complaints
24 ComplaintsDaimler Trucks North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Corrective Action:
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Additional Notes:
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Mfg Campaign: 11569193
Recall Date: Feb 1, 2024
Daimler Trucks North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Corrective Action:
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Additional Notes:
While vehicle approached a hazard blocking the roadway the forward collision and automatic braking feature did not engage; apparently due to the vehicle sensors not recognizing the hazard. The object in the roadway was a 53 ft van trailer that was laid on it's side with the translucent roof facing the approaching vehicle.
Mfg Campaign: 11569193
Recall Date: Feb 1, 2024
Daimler Trucks North America, Llc
Defect Description:
STEERING
Potential Consequences:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Corrective Action:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Additional Notes:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Mfg Campaign: 11561665
Recall Date: Dec 23, 2023
Daimler Trucks North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Corrective Action:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Additional Notes:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Mfg Campaign: 11561665
Recall Date: Dec 23, 2023
Daimler Trucks North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Corrective Action:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Additional Notes:
When driving, there is a constant and very strong vibration throughout the entirety of the truck. This makes it difficult to steer and drive in a safe manner. I've replaced any parts that might be associated with this malfunction with brand new parts at the advice of professional mechanics (cost over $30,000) and it was to no avail. The truck is still malfunctioning and I have been left unable to work or barely working for 14 months. The vibration has caused many health concerns, like headaches, nausea, and stomach ulcers. I went to over 10 dealers and there has been no solutions that have worked.
Mfg Campaign: 11561665
Recall Date: Dec 23, 2023
Daimler Trucks North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Corrective Action:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Additional Notes:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Mfg Campaign: 11530297
Recall Date: Jul 4, 2023
Daimler Trucks North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Corrective Action:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Additional Notes:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Mfg Campaign: 11530297
Recall Date: Jul 4, 2023
Daimler Trucks North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Corrective Action:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Additional Notes:
My Emplyoer has not fixed anything on the truck, the truck shouldn’t be operating, doesn’t meet DOT Regulations, I was told not to go into any scales or weigh stations, loses air and the air doesn’t build back up properly, I lost all air in my breaks while driving on the road
Mfg Campaign: 11530297
Recall Date: Jul 4, 2023
Daimler Trucks North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner equipped with a safety feature, an automatic braking system to avoid collisions for stopped or slowed traffic ahead. The issue is, it randomly brakes with no obstructions ahead. I've seen reports that you guys are looking into this. And I'm also informing you that our trucks deal with this issue as well. There's no defect warnings on the device's monitor system. No previous accidents that would cause issues to the device to have faulty sensor. The problem with the system, it sees a shadow on the road and it thinks theres a stopped vehicle, forcing the truck to hard apply the brakes. This can be extremely dangerous on inclement weather, more so on icy conditions. Few weeks ago, I traveled through the same part of the toll road like I always do, I know this spot activates the brakes 70-85% of the time during the night. That night, my trailers ABS light was on, when I approached the bad spot, all my brakes activated and almost caused my truck to jack-knife, lost full control but didn't crash, nor was anyone near me. But it would've been a different outcome if it was bad weather. When I approach this area, I always turn on my high beams to try to eliminate the shadow on the road. Where this happens: Indiana Toll Road 80-90, Elkhart IN, West bound lanes, right before exit 92. The overpass that causes this shadow is Johnson Street. You can see on Google street maps, where other trucks have had automatic braking activated, from seeing tire marks on the road. The lights around create that shadow at night. I would just like to inform you guys of my experiences. I have also reached out to INDOT about the issue, not sure if they looked into it. Reporting before a crash could happen.
Corrective Action:
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner equipped with a safety feature, an automatic braking system to avoid collisions for stopped or slowed traffic ahead. The issue is, it randomly brakes with no obstructions ahead. I've seen reports that you guys are looking into this. And I'm also informing you that our trucks deal with this issue as well. There's no defect warnings on the device's monitor system. No previous accidents that would cause issues to the device to have faulty sensor. The problem with the system, it sees a shadow on the road and it thinks theres a stopped vehicle, forcing the truck to hard apply the brakes. This can be extremely dangerous on inclement weather, more so on icy conditions. Few weeks ago, I traveled through the same part of the toll road like I always do, I know this spot activates the brakes 70-85% of the time during the night. That night, my trailers ABS light was on, when I approached the bad spot, all my brakes activated and almost caused my truck to jack-knife, lost full control but didn't crash, nor was anyone near me. But it would've been a different outcome if it was bad weather. When I approach this area, I always turn on my high beams to try to eliminate the shadow on the road. Where this happens: Indiana Toll Road 80-90, Elkhart IN, West bound lanes, right before exit 92. The overpass that causes this shadow is Johnson Street. You can see on Google street maps, where other trucks have had automatic braking activated, from seeing tire marks on the road. The lights around create that shadow at night. I would just like to inform you guys of my experiences. I have also reached out to INDOT about the issue, not sure if they looked into it. Reporting before a crash could happen.
Additional Notes:
I'd like to report the automatic braking device on our company semi tractor. I work for a large mega carrier hauling all types of freight, with triples and doubles combination trailers. We operate with Freightliners, Kenworths, and Internationals. The tractor tractor I use is a 2021 Freightliner equipped with a safety feature, an automatic braking system to avoid collisions for stopped or slowed traffic ahead. The issue is, it randomly brakes with no obstructions ahead. I've seen reports that you guys are looking into this. And I'm also informing you that our trucks deal with this issue as well. There's no defect warnings on the device's monitor system. No previous accidents that would cause issues to the device to have faulty sensor. The problem with the system, it sees a shadow on the road and it thinks theres a stopped vehicle, forcing the truck to hard apply the brakes. This can be extremely dangerous on inclement weather, more so on icy conditions. Few weeks ago, I traveled through the same part of the toll road like I always do, I know this spot activates the brakes 70-85% of the time during the night. That night, my trailers ABS light was on, when I approached the bad spot, all my brakes activated and almost caused my truck to jack-knife, lost full control but didn't crash, nor was anyone near me. But it would've been a different outcome if it was bad weather. When I approach this area, I always turn on my high beams to try to eliminate the shadow on the road. Where this happens: Indiana Toll Road 80-90, Elkhart IN, West bound lanes, right before exit 92. The overpass that causes this shadow is Johnson Street. You can see on Google street maps, where other trucks have had automatic braking activated, from seeing tire marks on the road. The lights around create that shadow at night. I would just like to inform you guys of my experiences. I have also reached out to INDOT about the issue, not sure if they looked into it. Reporting before a crash could happen.
Mfg Campaign: 11529649
Recall Date: Jun 29, 2023
Daimler Trucks North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
Corrective Action:
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
Additional Notes:
The contact owns a 2021 Freightliner Cascadia. The contact stated while driving 65 MPH with the cruise control activated, the brakes applied independently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the calibration of the radar. The vehicle was repaired but experienced the failure within a week. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the radar to be replaced. The vehicle was repaired but continued to experience the same failure within a month. The contact took the vehicle back a third time to the local dealer, where it was diagnosed with needing the recalibration of the radar. The vehicle was repaired but continued to experience the failure intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
Mfg Campaign: 11524581
Recall Date: May 31, 2023
Daimler Trucks North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Corrective Action:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Additional Notes:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Mfg Campaign: 11485349
Recall Date: Sep 19, 2022
Daimler Trucks North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Corrective Action:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Additional Notes:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Mfg Campaign: 11485349
Recall Date: Sep 19, 2022
Daimler Trucks North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Corrective Action:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Additional Notes:
This complaint is being filed in addition to my previous complaint which is complaint #1147128511471285. Both left and right vehicle airbag suspension height regulators were just replace a month ago, and once again, the right side airbag ride height regulator has blown apart, causing my semi truck to lean heavily to the right side, and wear out my right front steer tire exceedingly fast. And, the radar braking system erratically slams the brakes on at random times, which could cause a catastrophic accident. Imagine hauling an 80,000 lb. load, and the truck just decides to slam on the brakes, in a corner, in the rain, or in the snow. You’re riding a very thin line between life and death. Freightliner will now be sued for negligence, embezzlement, fraud, and loss of use of my truck. My truck just spent 40 days at the Freightliner Dealership for several Factory Safety Recalls, and they just replaced both airbag ride height control vale’s, because they both failed. If this isn’t a clear cut case of the Federal Lemon Law, nothing is.
Mfg Campaign: 11485349
Recall Date: Sep 19, 2022
Daimler Trucks North America, Llc
Defect Description:
TIRES
Potential Consequences:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The tire blew out and resulted in loss of vehicle control. This failure DID cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I DO NOT have the tire in my possession yet. There are/were no warning, messages or symptoms of this problem prior to. This truck had a right side tire failure at the decoupling groove on May 11, 2022. The tire was replaced at that time with a new tire tire. This truck returned to Toledo Ohio to our terminal. The 4X4X4 air fairings were then removed at the request of DTNA. On 8-5-22 with 52,742 miles on the tire, it blew out resulting in an accident.
Corrective Action:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The tire blew out and resulted in loss of vehicle control. This failure DID cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I DO NOT have the tire in my possession yet. There are/were no warning, messages or symptoms of this problem prior to. This truck had a right side tire failure at the decoupling groove on May 11, 2022. The tire was replaced at that time with a new tire tire. This truck returned to Toledo Ohio to our terminal. The 4X4X4 air fairings were then removed at the request of DTNA. On 8-5-22 with 52,742 miles on the tire, it blew out resulting in an accident.
Additional Notes:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The tire blew out and resulted in loss of vehicle control. This failure DID cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I DO NOT have the tire in my possession yet. There are/were no warning, messages or symptoms of this problem prior to. This truck had a right side tire failure at the decoupling groove on May 11, 2022. The tire was replaced at that time with a new tire tire. This truck returned to Toledo Ohio to our terminal. The 4X4X4 air fairings were then removed at the request of DTNA. On 8-5-22 with 52,742 miles on the tire, it blew out resulting in an accident.
Mfg Campaign: 11477923
Recall Date: Aug 6, 2022
Daimler Trucks North America, Llc
Defect Description:
TIRES
Potential Consequences:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger side steer front tire. The inside edge decoupling groove failed. Risks include a potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner and Michelin Tire Co. are aware of this failure. Michelin tire representative has visually inspected the tire and asked to have the tire returned to the Michelin Company for further inspection. I have not released the tire to them yet. There are/were no warnings, messages or symptoms of this problem prior to. This truck was built with 4X4X4 front air fairing that was removed after this failure by the request of the Freightliner Corp. The mileage on the tire at the time of failure was, 89,490 miles.
Corrective Action:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger side steer front tire. The inside edge decoupling groove failed. Risks include a potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner and Michelin Tire Co. are aware of this failure. Michelin tire representative has visually inspected the tire and asked to have the tire returned to the Michelin Company for further inspection. I have not released the tire to them yet. There are/were no warnings, messages or symptoms of this problem prior to. This truck was built with 4X4X4 front air fairing that was removed after this failure by the request of the Freightliner Corp. The mileage on the tire at the time of failure was, 89,490 miles.
Additional Notes:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger side steer front tire. The inside edge decoupling groove failed. Risks include a potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner and Michelin Tire Co. are aware of this failure. Michelin tire representative has visually inspected the tire and asked to have the tire returned to the Michelin Company for further inspection. I have not released the tire to them yet. There are/were no warnings, messages or symptoms of this problem prior to. This truck was built with 4X4X4 front air fairing that was removed after this failure by the request of the Freightliner Corp. The mileage on the tire at the time of failure was, 89,490 miles.
Mfg Campaign: 11476286
Recall Date: Jul 28, 2022
Daimler Trucks North America, Llc
Defect Description:
TIRES
Potential Consequences:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 165,782 miles.
Corrective Action:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 165,782 miles.
Additional Notes:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is drivers side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 165,782 miles.
Mfg Campaign: 11476295
Recall Date: Jul 28, 2022
Daimler Trucks North America, Llc
Defect Description:
TIRES
Potential Consequences:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 71,000 miles.
Corrective Action:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 71,000 miles.
Additional Notes:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is the passenger steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. This truck was built with a 4X4X4 front air fairing that was removed after this failure by the request of Freighliner Corp. Mileage on tire at the time of failure was 71,000 miles.
Mfg Campaign: 11476298
Recall Date: Jul 28, 2022
Daimler Trucks North America, Llc
Defect Description:
TIRES
Potential Consequences:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. Michelin Tire Co. sent us 2 new tires and requested we remove the air fairing to see if this could resolve the problem. At the time we proceeded with this request the truck had 315,805 miles on it. On 6-20-22 Michelin Tire Co. supplied Freightliner Corp. with a tech bulletin regarding the decoupling groove failure. At 455,485 miles this tire was showing signs of decoupling failure. This failure appeared to be within the guide lines of the tech bulletin. At 465,523 miles the tire showed excessive decoupling groove failure in multiple spots. Mileage on tire at the time of failure was 149,718 miles.
Corrective Action:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. Michelin Tire Co. sent us 2 new tires and requested we remove the air fairing to see if this could resolve the problem. At the time we proceeded with this request the truck had 315,805 miles on it. On 6-20-22 Michelin Tire Co. supplied Freightliner Corp. with a tech bulletin regarding the decoupling groove failure. At 455,485 miles this tire was showing signs of decoupling failure. This failure appeared to be within the guide lines of the tech bulletin. At 465,523 miles the tire showed excessive decoupling groove failure in multiple spots. Mileage on tire at the time of failure was 149,718 miles.
Additional Notes:
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The outside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Both Freightliner Corp. and Michelin Tire Co. are aware of this failure. No one has inspected the tire. I have the tire in my possession. There are/were no warning, messages or symptoms of this problem prior to. Michelin Tire Co. sent us 2 new tires and requested we remove the air fairing to see if this could resolve the problem. At the time we proceeded with this request the truck had 315,805 miles on it. On 6-20-22 Michelin Tire Co. supplied Freightliner Corp. with a tech bulletin regarding the decoupling groove failure. At 455,485 miles this tire was showing signs of decoupling failure. This failure appeared to be within the guide lines of the tech bulletin. At 465,523 miles the tire showed excessive decoupling groove failure in multiple spots. Mileage on tire at the time of failure was 149,718 miles.
Mfg Campaign: 11476312
Recall Date: Jul 28, 2022
Daimler Trucks North America, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2021 Freightliner Cascadia equipped with Michelin Tires, Tire Line: X, Tire Size: 275/80/R25.5, DOT Number: (Not Available). The contact stated upon inspecting the tires, he noticed that the decoupling groove was peeling off on the passenger's side front tire. The passenger's side front tire was replaced. The failure mileage was approximately 112,814. The contact stated that the failure reoccurred on the driver's front side tire. The tire was replaced. The failure mileage was approximately 160,375. The contact stated while driving at an undisclosed speed, the front passenger's side tire blew out inadvertently. The driver depressed the brake pedal and stopped the vehicle. The driver was then able to veer to the side of the road with the assistance of the State Police. The tire was replaced on site. The tire failure mileage was 496,000. The vehicle was then taken to the local dealer who replaced the front passenger's side tire with a new tire. The tire manufacturer was notified of the failure and inquired about performing an analysis of the damaged tires. The vehicle manufacturer was notified of the failure. The vehicle failure mileage was approximately 326,168.
Corrective Action:
The contact owns a 2021 Freightliner Cascadia equipped with Michelin Tires, Tire Line: X, Tire Size: 275/80/R25.5, DOT Number: (Not Available). The contact stated upon inspecting the tires, he noticed that the decoupling groove was peeling off on the passenger's side front tire. The passenger's side front tire was replaced. The failure mileage was approximately 112,814. The contact stated that the failure reoccurred on the driver's front side tire. The tire was replaced. The failure mileage was approximately 160,375. The contact stated while driving at an undisclosed speed, the front passenger's side tire blew out inadvertently. The driver depressed the brake pedal and stopped the vehicle. The driver was then able to veer to the side of the road with the assistance of the State Police. The tire was replaced on site. The tire failure mileage was 496,000. The vehicle was then taken to the local dealer who replaced the front passenger's side tire with a new tire. The tire manufacturer was notified of the failure and inquired about performing an analysis of the damaged tires. The vehicle manufacturer was notified of the failure. The vehicle failure mileage was approximately 326,168.
Additional Notes:
The contact owns a 2021 Freightliner Cascadia equipped with Michelin Tires, Tire Line: X, Tire Size: 275/80/R25.5, DOT Number: (Not Available). The contact stated upon inspecting the tires, he noticed that the decoupling groove was peeling off on the passenger's side front tire. The passenger's side front tire was replaced. The failure mileage was approximately 112,814. The contact stated that the failure reoccurred on the driver's front side tire. The tire was replaced. The failure mileage was approximately 160,375. The contact stated while driving at an undisclosed speed, the front passenger's side tire blew out inadvertently. The driver depressed the brake pedal and stopped the vehicle. The driver was then able to veer to the side of the road with the assistance of the State Police. The tire was replaced on site. The tire failure mileage was 496,000. The vehicle was then taken to the local dealer who replaced the front passenger's side tire with a new tire. The tire manufacturer was notified of the failure and inquired about performing an analysis of the damaged tires. The vehicle manufacturer was notified of the failure. The vehicle failure mileage was approximately 326,168.
Mfg Campaign: 11471580
Recall Date: Jun 29, 2022
Daimler Trucks North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I purchased a new P4 through my employers Lease Purchase program, and when I ordered my new truck, I ordered it with the Hendrickson Air-Ride Suspension Package for the front axle, disc brakes front and rear, and a few other options. My truck required 14 all axle alignment’s before it was driving correctly, after destroying both left & right steer tires. One Freightliner dealer set the right front at 7/16” toe-in, after I threatened to bring legal action against the dealership, only to learn three weeks later, the toe-in was set at 7/16”, which destroyed the tire. I personally measured the rear axle alignment with a tape measure to find both drive axles are staggered approximately 1.3” to 1.75” causing my drive tires to wear abnormally fast, forcing me to buy new tires for $7,000+. The worst part is the Hendrickson Air Ride Suspension unit is extremely “sloppy” and noisy when driving and turning at all speeds, constantly making loud “clunking” sounds, which are all felt heavily while hold the steering wheel. Nobody seems to want anything to do with my new truck, and if I get killed while driving my truck, because of faulty manufacturing, at least you have a record of my case to investigate further. I just learned yesterday from another driver, that Freightliner just discovered their trucks with the Hendrickson Air Ride Suspension System option have all been issued a “Service Bulletin” to replace faulty, leaking ride-height control valves which can cause a catastrophic crash by suddenly dropping one or both sides of the front air suspension, causing a sudden swerving condition, which can be catastrophic. My truck cost me $180,000 plus, and I want my monies worth, before I’m killed by faulty craftsmanship. Please investigate this matter, as I know there are many more drivers and owners who are experiencing these same manufacturing defects.
Corrective Action:
I purchased a new P4 through my employers Lease Purchase program, and when I ordered my new truck, I ordered it with the Hendrickson Air-Ride Suspension Package for the front axle, disc brakes front and rear, and a few other options. My truck required 14 all axle alignment’s before it was driving correctly, after destroying both left & right steer tires. One Freightliner dealer set the right front at 7/16” toe-in, after I threatened to bring legal action against the dealership, only to learn three weeks later, the toe-in was set at 7/16”, which destroyed the tire. I personally measured the rear axle alignment with a tape measure to find both drive axles are staggered approximately 1.3” to 1.75” causing my drive tires to wear abnormally fast, forcing me to buy new tires for $7,000+. The worst part is the Hendrickson Air Ride Suspension unit is extremely “sloppy” and noisy when driving and turning at all speeds, constantly making loud “clunking” sounds, which are all felt heavily while hold the steering wheel. Nobody seems to want anything to do with my new truck, and if I get killed while driving my truck, because of faulty manufacturing, at least you have a record of my case to investigate further. I just learned yesterday from another driver, that Freightliner just discovered their trucks with the Hendrickson Air Ride Suspension System option have all been issued a “Service Bulletin” to replace faulty, leaking ride-height control valves which can cause a catastrophic crash by suddenly dropping one or both sides of the front air suspension, causing a sudden swerving condition, which can be catastrophic. My truck cost me $180,000 plus, and I want my monies worth, before I’m killed by faulty craftsmanship. Please investigate this matter, as I know there are many more drivers and owners who are experiencing these same manufacturing defects.
Additional Notes:
I purchased a new P4 through my employers Lease Purchase program, and when I ordered my new truck, I ordered it with the Hendrickson Air-Ride Suspension Package for the front axle, disc brakes front and rear, and a few other options. My truck required 14 all axle alignment’s before it was driving correctly, after destroying both left & right steer tires. One Freightliner dealer set the right front at 7/16” toe-in, after I threatened to bring legal action against the dealership, only to learn three weeks later, the toe-in was set at 7/16”, which destroyed the tire. I personally measured the rear axle alignment with a tape measure to find both drive axles are staggered approximately 1.3” to 1.75” causing my drive tires to wear abnormally fast, forcing me to buy new tires for $7,000+. The worst part is the Hendrickson Air Ride Suspension unit is extremely “sloppy” and noisy when driving and turning at all speeds, constantly making loud “clunking” sounds, which are all felt heavily while hold the steering wheel. Nobody seems to want anything to do with my new truck, and if I get killed while driving my truck, because of faulty manufacturing, at least you have a record of my case to investigate further. I just learned yesterday from another driver, that Freightliner just discovered their trucks with the Hendrickson Air Ride Suspension System option have all been issued a “Service Bulletin” to replace faulty, leaking ride-height control valves which can cause a catastrophic crash by suddenly dropping one or both sides of the front air suspension, causing a sudden swerving condition, which can be catastrophic. My truck cost me $180,000 plus, and I want my monies worth, before I’m killed by faulty craftsmanship. Please investigate this matter, as I know there are many more drivers and owners who are experiencing these same manufacturing defects.
Mfg Campaign: 11471285
Recall Date: Jun 28, 2022
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