FREIGHTLINER BUSINESS CLASS M2 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
28
Recalls

Complaints & Recalls

1 Complaints 28 Recalls

Official Safety Recalls - Important!

28 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Daimler Trucks North America, Llc
NHTSA Campaign: 24V668000 SAFETY RECALL
16.9K Vehicles Affected
Recall Date: Sep 10, 2024
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.

Potential Risk:
Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: F1009
Notice Date: Oct 24, 2024
Recall Date: Sep 10, 2024
Daimler Trucks North America, Llc
NHTSA Campaign: 23V299000 SAFETY RECALL
266 Vehicles Affected
Recall Date: Apr 26, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Potential Risk:
Understeering during a J-turn may increase the risk of a crash.
FREE Recall Solution:
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL971
Notice Date: Jun 19, 2023
Recall Date: Apr 26, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 22V919000 SAFETY RECALL
49 Vehicles Affected
Recall Date: Dec 12, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Potential Risk:
Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-962
Notice Date: Jun 2, 2023
Recall Date: Dec 12, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V817000 SAFETY RECALL
219.4K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.

Potential Risk:
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-958
Notice Date: Oct 16, 2023
Recall Date: Nov 1, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V118000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Mar 2, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner M2 vehicles. The brake drum may contact the hub assembly, causing the brake drum to crack.

Potential Risk:
A cracked brake drum can cause a loss of brake function and increase the risk of a crash.
FREE Recall Solution:
All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-920.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-920
Notice Date: Apr 29, 2022
Recall Date: Mar 2, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 21V369000 SAFETY RECALL
8.5K Vehicles Affected
Recall Date: May 19, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Potential Risk:
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-888
Notice Date: Dec 23, 2021
Recall Date: May 19, 2021
Daimler Trucks North America, Llc
NHTSA Campaign: 21V256000 SAFETY RECALL
12.5K Vehicles Affected
Recall Date: Apr 12, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.

Potential Risk:
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-884
Notice Date: Jun 10, 2021
Recall Date: Apr 12, 2021

Consumer Complaints

1 Complaint
Daimler Trucks North America, Llc
Campaign: 11590092 Other
May 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Horn fails to work when the truck is cold. After the steering wheel has been moved during operation, the horn eventually begins to work. I had a vehicle drift into my lane on the highway, and when I went to use the horn, it failed to work. Fortunately, I was able to swerve to avoid the other vehicle hitting the front of my cab. I bought this truck brand new from Freightliner. They state that there is no longer a warranty on the horn, which in my opinion should be viewed as a safety item and should not have failed in less than (3) years and under 16,000 miles.

Corrective Action:

Horn fails to work when the truck is cold. After the steering wheel has been moved during operation, the horn eventually begins to work. I had a vehicle drift into my lane on the highway, and when I went to use the horn, it failed to work. Fortunately, I was able to swerve to avoid the other vehicle hitting the front of my cab. I bought this truck brand new from Freightliner. They state that there is no longer a warranty on the horn, which in my opinion should be viewed as a safety item and should not have failed in less than (3) years and under 16,000 miles.

Additional Notes:

Horn fails to work when the truck is cold. After the steering wheel has been moved during operation, the horn eventually begins to work. I had a vehicle drift into my lane on the highway, and when I went to use the horn, it failed to work. Fortunately, I was able to swerve to avoid the other vehicle hitting the front of my cab. I bought this truck brand new from Freightliner. They state that there is no longer a warranty on the horn, which in my opinion should be viewed as a safety item and should not have failed in less than (3) years and under 16,000 miles.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11590092
Notice Date: May 22, 2024
Recall Date: May 22, 2024
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