FREIGHTLINER BUSINESS CLASS M2 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
20
Recalls

Complaints & Recalls

1 Complaints 20 Recalls

Official Safety Recalls - Important!

20 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Daimler Trucks North America, Llc
NHTSA Campaign: 24V924000 SAFETY RECALL
139 Vehicles Affected
Recall Date: Dec 11, 2024
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.

Potential Risk:
An unexpected engine shutdown can delay emergency responders and increase the risk of injury.
FREE Recall Solution:
Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: F1012
Notice Date: Feb 5, 2025
Recall Date: Dec 11, 2024
Mickey Truck Bodies, Inc.
NHTSA Campaign: 21V484000 SAFETY RECALL
89 Vehicles Affected
Recall Date: Jun 24, 2021
Safety Issue:

Mickey Truck Bodies, Inc. (Mickey Truck) is recalling certain 2017 Freightliner M2, M2-106, International 4300, and 2018 Peterbilt 220 vehicles equipped with certain model lift gates that contain a license plate kit with part number 298872-01. The light kit does not properly illuminate the license plate, shining rearward, instead of downward as intended.

Potential Risk:
The improper lighting may confuse other drivers on the road, increasing the risk of a crash.
FREE Recall Solution:
Dealers will provide a replacement license plate kit, free of charge. Owner notification letters were mailed on July 10, 2021. Owners may contact Mickey Truck customer service at 1-336-888-2291.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Notice Date: Jul 10, 2020
Recall Date: Jun 24, 2021
Daimler Trucks North America, Llc
NHTSA Campaign: 21V067000 SAFETY RECALL
15.8K Vehicles Affected
Recall Date: Feb 11, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.

Potential Risk:
If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-874
Notice Date: Apr 9, 2021
Recall Date: Feb 11, 2021
Daimler Trucks North America Llc
NHTSA Campaign: 20V466000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Aug 7, 2020
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2021 Freightliner Business Class M2 trucks. The engine harness may contact and chafe at various locations around the air compressor and the frame rail. If the wires are damaged, they may short circuit, possibly causing an engine stall.

Potential Risk:
A engine stall may increase the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect for adequate clearance between harness and engine, and for any engine harness damage. Vehicles with a damaged harness will receive a new harness. These repairs will be performed free of charge. The recall began October 5, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-858.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-858
Notice Date: Oct 5, 2020
Recall Date: Aug 7, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 20V214000 SAFETY RECALL
63.2K Vehicles Affected
Recall Date: Apr 14, 2020
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL848
Notice Date: May 29, 2020
Recall Date: Apr 14, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 18V913000 SAFETY RECALL
501 Vehicles Affected
Recall Date: Dec 19, 2018
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Potential Risk:
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-802
Notice Date: Feb 9, 2019
Recall Date: Dec 19, 2018
Daimler Trucks North America Llc
NHTSA Campaign: 18V353000 SAFETY RECALL
8.7K Vehicles Affected
Recall Date: May 29, 2018
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Potential Risk:
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-772
Notice Date: Sep 4, 2018
Recall Date: May 29, 2018
Daimler Trucks North America Llc
NHTSA Campaign: 18V251000 SAFETY RECALL
40 Vehicles Affected
Recall Date: Apr 19, 2018
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Business Class M2 trucks built with air disk brakes and spring suspension. The rear disk brake calipers may have been mounted in an incorrect orientation allowing the caliper to contact the suspension, reducing brake effectiveness.

Potential Risk:
Reduced braking effectiveness can increase the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will correct the orientation the rear brake calipers, free of charge. The recall began on June 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-767.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-767
Notice Date: Jun 14, 2018
Recall Date: Apr 19, 2018
Daimler Trucks North America Llc
NHTSA Campaign: 17V402000 SAFETY RECALL
1.6K Vehicles Affected
Recall Date: Jun 26, 2017
Safety Issue:

Daimler Trucks North America (DTNA) is recalling certain 2015-2017 Freightliner M2 Business Class, 108SD, and 114SD vehicles. The affected vehicles might not have a required check valve installed in one of the ports of the spring brake modulation valve. Without the valve, the primary air system is not isolated from the secondary air system.

Potential Risk:
A rapid loss of air pressure in the secondary system could cause a similar rapid loss of pressure in the primary system, which may lead to a sudden application of the parking brakes. This could increase the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect the vehicles, installing a check valve, as necessary, free of charge. The recall began on August 24, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-740.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-740
Notice Date: Aug 24, 2017
Recall Date: Jun 26, 2017
Daimler Trucks North America Llc
NHTSA Campaign: 17V043000 SAFETY RECALL
769 Vehicles Affected
Recall Date: Jan 19, 2017
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Freightliner Business Class M2, 108SD, and 114SD trucks. The affected trucks have been modified to be equipped with both left hand and right hand instrument clusters. Due to incompatibilities between the displays, the instrument clusters and/or turn signals may become unresponsive.

Potential Risk:
Unresponsive instrument clusters and/or turn signals can increase the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the left instrument cluster with a cluster compatible with the right display, free of charge. The recall began on May 8, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL731.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL731
Notice Date: May 8, 2017
Recall Date: Jan 19, 2017
Daimler Trucks North America Llc
NHTSA Campaign: 16V824000 SAFETY RECALL
863 Vehicles Affected
Recall Date: Nov 15, 2016
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, Business Class M2, and 122SD trucks manufactured January 24, 2016, to October 10, 2016 and equipped with Goodyear G399A LHS 295/75R22.5 Load Range G tires. The tires on the affected vehicles may have cured improperly, possibly resulting in a partial tread separation.

Potential Risk:
Partial tread separation can increase the risk of a crash.
FREE Recall Solution:
Goodyear will notify the owners of the affected Freightliner vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-728.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-728
Notice Date: Dec 14, 2016
Recall Date: Nov 15, 2016
Daimler Trucks North America Llc
NHTSA Campaign: 16V666000 SAFETY RECALL
3.3K Vehicles Affected
Recall Date: Sep 14, 2016
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner Custom Chassis (FCCC) S2 chassis and Freightliner Business Class M2 trucks and non-school buses manufactured March 3, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."

Potential Risk:
If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notification letter was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-724
Notice Date: Apr 17, 2017
Recall Date: Sep 14, 2016
Daimler Trucks North America Llc
NHTSA Campaign: 16V658000 SAFETY RECALL
251 Vehicles Affected
Recall Date: Sep 13, 2016
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Freightliner M2 Business Class and 114 SD trucks manufactured March 10, 2015, to July 11, 2016. The brake caliper mounting bolts on the affected vehicles may be incorrectly torqued, allowing the bolts to loosen and detach.

Potential Risk:
If the brake caliper mounting bolts loosen or detach, braking ability may be reduced, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts for the proper torque and tighten them as necessary, free of charge. An interim notice was sent to owners on November 7, 2016. The final remedy is now available. A second notice was mailed to owners on January 26, 2017. Owners may contact DTNA customer service at -800-547-0712. DTNA's number for this recall is FL-722.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-722
Notice Date: Jan 26, 2017
Recall Date: Sep 13, 2016
Daimler Trucks North America Llc
NHTSA Campaign: 16V634000 SAFETY RECALL
156 Vehicles Affected
Recall Date: Aug 31, 2016
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

Potential Risk:
If a wheel separates from the axle, there would be an increased risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-718
Notice Date: Nov 1, 2016
Recall Date: Aug 31, 2016
Daimler Trucks North America Llc
NHTSA Campaign: 16V206000 SAFETY RECALL
702 Vehicles Affected
Recall Date: Apr 12, 2016
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake caliper may have been installed incorrectly, thus allowing the caliper to contact the suspension.

Potential Risk:
Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-705
Notice Date: Jun 6, 2016
Recall Date: Apr 12, 2016

Consumer Complaints

1 Complaint
Daimler Trucks North America, Llc
Campaign: 11181784 Other
Feb 22, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL DRIVEWAY. THE TRUCK ROLLED FORWARD AND TRAPPED DRIVER UNDER REAR TIRE SET. DEFECTIVE PARKING BRAKE SYSTEM. DEFECTIVE PARKING BRAKE SPRINGS.

Corrective Action:

VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL DRIVEWAY. THE TRUCK ROLLED FORWARD AND TRAPPED DRIVER UNDER REAR TIRE SET. DEFECTIVE PARKING BRAKE SYSTEM. DEFECTIVE PARKING BRAKE SPRINGS.

Additional Notes:

VEHICLE WAS STATIONARY AND PARKED IN A RESIDENTIAL DRIVEWAY. THE TRUCK ROLLED FORWARD AND TRAPPED DRIVER UNDER REAR TIRE SET. DEFECTIVE PARKING BRAKE SYSTEM. DEFECTIVE PARKING BRAKE SPRINGS.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11181784
Notice Date: Feb 22, 2019
Recall Date: Feb 22, 2019
Back to BUSINESS CLASS M2 Years FREIGHTLINER Models All Makes

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