Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL967
Recall Date: Feb 20, 2023
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-908
Recall Date: Nov 17, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-886
Recall Date: May 7, 2021
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other than passenger cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-864
Recall Date: Oct 14, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2021 Freightliner 114SD, 108SD, and Business Class M2 vehicles. The engine harness wires may chafe at various locations around the air compressor and the frame rail. The damaged wires may short causing the engine to stall without any prior warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-860
Recall Date: Sep 1, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL847
Recall Date: Apr 10, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Business Class M2 and Freightliner 108SD vehicles equipped with Meritor MX 120 EVO Front Drive Steer axles. The axles may have insufficient lubrication, which may result in damage to the wheel end bearings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-846
Recall Date: Mar 23, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-845
Recall Date: Mar 3, 2020
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Business Class M2 and 2020 108SD vehicles equipped with Meritor MX 120 EVO Front Drive Steer axles. The axles may have insufficient lubrication, which may result in damage to the wheel end bearings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL-817
Recall Date: Jun 11, 2019
Consumer Complaints
1 ComplaintDaimler Trucks North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOMETIMES THE DOORS LOCK DOWN WHEN IDLING, PARKED, NEUTRAL. I WAS OUTSIDE TO UNHOOK THE TRAILER AND BECAUSE THE DOORS LOCKED DOWN (IDLING, KEYS INSIDE, ALL COMMUNICATION DEVICES INSIDE) I HAD TO BE ON THE UNSAFE NO HUMAN BEING PLACE FROM MIDNIGHT TILL MORNING WAITING FOR HELP. ELECTRIC DOOR LOCK FAULTY, BE EXTREMELY CAUTIOUS WHEN STEPPING OUT FROM VEHICLE, DOORS MAY LOCK DOWN AND LEAVE YOU SOMEWHERE IN HAZARD. LUCKILY TRUCK DRIVER PAID ATTENTION ME WALKING ON THE SHOULDER AND STOPPED FOR HELP. DUE TO FAULTY DOORS LOCK SYSTEM I WAS IN DANGEROUS SITUATION, MISSED THE NEXT LOAD PICKUP, SPENT HOURS AND HOURS WAITING FOR HELP AND SPENT A LOT OF OUT OF POCKET MONEY FOR LOCKSMITH.
Corrective Action:
SOMETIMES THE DOORS LOCK DOWN WHEN IDLING, PARKED, NEUTRAL. I WAS OUTSIDE TO UNHOOK THE TRAILER AND BECAUSE THE DOORS LOCKED DOWN (IDLING, KEYS INSIDE, ALL COMMUNICATION DEVICES INSIDE) I HAD TO BE ON THE UNSAFE NO HUMAN BEING PLACE FROM MIDNIGHT TILL MORNING WAITING FOR HELP. ELECTRIC DOOR LOCK FAULTY, BE EXTREMELY CAUTIOUS WHEN STEPPING OUT FROM VEHICLE, DOORS MAY LOCK DOWN AND LEAVE YOU SOMEWHERE IN HAZARD. LUCKILY TRUCK DRIVER PAID ATTENTION ME WALKING ON THE SHOULDER AND STOPPED FOR HELP. DUE TO FAULTY DOORS LOCK SYSTEM I WAS IN DANGEROUS SITUATION, MISSED THE NEXT LOAD PICKUP, SPENT HOURS AND HOURS WAITING FOR HELP AND SPENT A LOT OF OUT OF POCKET MONEY FOR LOCKSMITH.
Additional Notes:
SOMETIMES THE DOORS LOCK DOWN WHEN IDLING, PARKED, NEUTRAL. I WAS OUTSIDE TO UNHOOK THE TRAILER AND BECAUSE THE DOORS LOCKED DOWN (IDLING, KEYS INSIDE, ALL COMMUNICATION DEVICES INSIDE) I HAD TO BE ON THE UNSAFE NO HUMAN BEING PLACE FROM MIDNIGHT TILL MORNING WAITING FOR HELP. ELECTRIC DOOR LOCK FAULTY, BE EXTREMELY CAUTIOUS WHEN STEPPING OUT FROM VEHICLE, DOORS MAY LOCK DOWN AND LEAVE YOU SOMEWHERE IN HAZARD. LUCKILY TRUCK DRIVER PAID ATTENTION ME WALKING ON THE SHOULDER AND STOPPED FOR HELP. DUE TO FAULTY DOORS LOCK SYSTEM I WAS IN DANGEROUS SITUATION, MISSED THE NEXT LOAD PICKUP, SPENT HOURS AND HOURS WAITING FOR HELP AND SPENT A LOT OF OUT OF POCKET MONEY FOR LOCKSMITH.
Mfg Campaign: 11353978
Recall Date: Sep 9, 2020
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