Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America (DTNA) is recalling certain 2014-2017 Freightliner Custom Chassis XCR chassis. A battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery cable can contact the frame rail, possibly chafing and short circuiting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL741
Recall Date: Jul 17, 2017
Consumer Complaints
2 ComplaintsDaimler Trucks North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Freightliner XC-S. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the SCR (Selective Catalytic Reduction) temperature sensor replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 19,200.
Corrective Action:
The contact owns a 2016 Freightliner XC-S. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the SCR (Selective Catalytic Reduction) temperature sensor replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 19,200.
Additional Notes:
The contact owns a 2016 Freightliner XC-S. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the SCR (Selective Catalytic Reduction) temperature sensor replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 19,200.
Mfg Campaign: 11429753
Recall Date: Aug 19, 2021
Daimler Trucks North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ONLY OPERATE LOW BEAM OR HIGHBEAM. IT IS SUPPOSED TO OPERATE BOTH LOW AND HIGHBEAMS TOGETHER WHEN I SWITCH FROM LOW TO HIGH BEAMS
Corrective Action:
THE HEADLIGHTS ONLY OPERATE LOW BEAM OR HIGHBEAM. IT IS SUPPOSED TO OPERATE BOTH LOW AND HIGHBEAMS TOGETHER WHEN I SWITCH FROM LOW TO HIGH BEAMS
Additional Notes:
THE HEADLIGHTS ONLY OPERATE LOW BEAM OR HIGHBEAM. IT IS SUPPOSED TO OPERATE BOTH LOW AND HIGHBEAMS TOGETHER WHEN I SWITCH FROM LOW TO HIGH BEAMS
Mfg Campaign: 11374107
Recall Date: Nov 11, 2020
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