Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America Llc
Safety Issue:
Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL744
Recall Date: Jul 19, 2017
Consumer Complaints
8 ComplaintsDaimler Trucks North America, Llc
Defect Description:
POWER TRAIN:AXLE ASSEMBLY
Potential Consequences:
The contact owns a 2018 Freightliner XC-R Raised Rail Rear Engine Motor Home Chassis. The contact stated that while in reverse(R), the rear wheels were moving in the opposite direction other than what was intended. Due to the failure, the contact needed assistance from another person outside the RV to safely maneuver the RV while reversing into a parking spot. The manufacturer was notified of the failure and the contact was instructed to drop the tag axle which would lift the weight off the axle, allowing the RV to operate as needed while in reverse(R). Despite the manufacturer's instructions, the failure persisted. The RV was not diagnosed or repaired. The failure mileage was approximately 37,500.
Corrective Action:
The contact owns a 2018 Freightliner XC-R Raised Rail Rear Engine Motor Home Chassis. The contact stated that while in reverse(R), the rear wheels were moving in the opposite direction other than what was intended. Due to the failure, the contact needed assistance from another person outside the RV to safely maneuver the RV while reversing into a parking spot. The manufacturer was notified of the failure and the contact was instructed to drop the tag axle which would lift the weight off the axle, allowing the RV to operate as needed while in reverse(R). Despite the manufacturer's instructions, the failure persisted. The RV was not diagnosed or repaired. The failure mileage was approximately 37,500.
Additional Notes:
The contact owns a 2018 Freightliner XC-R Raised Rail Rear Engine Motor Home Chassis. The contact stated that while in reverse(R), the rear wheels were moving in the opposite direction other than what was intended. Due to the failure, the contact needed assistance from another person outside the RV to safely maneuver the RV while reversing into a parking spot. The manufacturer was notified of the failure and the contact was instructed to drop the tag axle which would lift the weight off the axle, allowing the RV to operate as needed while in reverse(R). Despite the manufacturer's instructions, the failure persisted. The RV was not diagnosed or repaired. The failure mileage was approximately 37,500.
Mfg Campaign: 11666288
Recall Date: Jun 11, 2025
Daimler Trucks North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
Corrective Action:
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
Additional Notes:
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
Mfg Campaign: 11600473
Recall Date: Jul 9, 2024
Daimler Trucks North America, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
Corrective Action:
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
Additional Notes:
The dashboard on this has turned a very bright LIME GREEN. It is very hard to drive this at night because it is severely blinding to see the road. I have contacted Freightliner and Winnebago and I keep getting the run around. This happened when this was still under warrantee and I have been trying to get someone to help me.
Mfg Campaign: 11600473
Recall Date: Jul 9, 2024
Daimler Trucks North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576258
Recall Date: Mar 8, 2024
Daimler Trucks North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576258
Recall Date: Mar 8, 2024
Daimler Trucks North America, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 FREIGHTLINER XCM. The contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. The contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem stabilizers back in place. The contact had taken his motorhome to a dealer for a separate issue and was informed of a recall for NHTSA Campaign Number: 18V194000 (Tires) which was linked to the valve stem stabilizer failure. Upon leaving the dealer, the contact was informed that the recall was performed; however, the contact noticed that the valve stems were dislodged again once he returned home. Over time, the contact stated that the valve stem stabilizer on the passenger’s side rear tire had rubbed against the rim which caused the tire to run flat. The contact had the tire replaced by an independent mechanic. The manufacturer was notified of the failure and stated that because a modification was made to the vehicle, they would not repair the vehicle under the recall. The vehicle had yet to be repaired. The failure mileage was approximately 1,200.
Corrective Action:
The contact owns a 2018 FREIGHTLINER XCM. The contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. The contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem stabilizers back in place. The contact had taken his motorhome to a dealer for a separate issue and was informed of a recall for NHTSA Campaign Number: 18V194000 (Tires) which was linked to the valve stem stabilizer failure. Upon leaving the dealer, the contact was informed that the recall was performed; however, the contact noticed that the valve stems were dislodged again once he returned home. Over time, the contact stated that the valve stem stabilizer on the passenger’s side rear tire had rubbed against the rim which caused the tire to run flat. The contact had the tire replaced by an independent mechanic. The manufacturer was notified of the failure and stated that because a modification was made to the vehicle, they would not repair the vehicle under the recall. The vehicle had yet to be repaired. The failure mileage was approximately 1,200.
Additional Notes:
The contact owns a 2018 FREIGHTLINER XCM. The contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. The contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem stabilizers back in place. The contact had taken his motorhome to a dealer for a separate issue and was informed of a recall for NHTSA Campaign Number: 18V194000 (Tires) which was linked to the valve stem stabilizer failure. Upon leaving the dealer, the contact was informed that the recall was performed; however, the contact noticed that the valve stems were dislodged again once he returned home. Over time, the contact stated that the valve stem stabilizer on the passenger’s side rear tire had rubbed against the rim which caused the tire to run flat. The contact had the tire replaced by an independent mechanic. The manufacturer was notified of the failure and stated that because a modification was made to the vehicle, they would not repair the vehicle under the recall. The vehicle had yet to be repaired. The failure mileage was approximately 1,200.
Mfg Campaign: 11433229
Recall Date: Sep 16, 2021
Daimler Trucks North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT ENTRY DOOR CAME OPEN AT HIGHWAY SPEED OF 55 MPH ON, OR ABOUT AUGUST 3, 2020 FOR THE SECOND TIME. GLAD PASSENGER WAS WEARING SEAT BELT.*DT*JB
Corrective Action:
FRONT ENTRY DOOR CAME OPEN AT HIGHWAY SPEED OF 55 MPH ON, OR ABOUT AUGUST 3, 2020 FOR THE SECOND TIME. GLAD PASSENGER WAS WEARING SEAT BELT.*DT*JB
Additional Notes:
FRONT ENTRY DOOR CAME OPEN AT HIGHWAY SPEED OF 55 MPH ON, OR ABOUT AUGUST 3, 2020 FOR THE SECOND TIME. GLAD PASSENGER WAS WEARING SEAT BELT.*DT*JB
Mfg Campaign: 11350512
Recall Date: Aug 20, 2020
Daimler Trucks North America, Llc
Defect Description:
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FREIGHTLINER (FCCC MJ106042S) MC RV. THE CONTACT STATED THAT THE WINDOW IN THE ENTRY WAY DOOR EXPLODED WITHOUT IMPACT WHILE DRIVING AND DETACHED FROM THE RV. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND REMOVED THE DEFECTIVE PART. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.*DT *LN*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 FREIGHTLINER (FCCC MJ106042S) MC RV. THE CONTACT STATED THAT THE WINDOW IN THE ENTRY WAY DOOR EXPLODED WITHOUT IMPACT WHILE DRIVING AND DETACHED FROM THE RV. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND REMOVED THE DEFECTIVE PART. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.*DT *LN*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 FREIGHTLINER (FCCC MJ106042S) MC RV. THE CONTACT STATED THAT THE WINDOW IN THE ENTRY WAY DOOR EXPLODED WITHOUT IMPACT WHILE DRIVING AND DETACHED FROM THE RV. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND REMOVED THE DEFECTIVE PART. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.*DT *LN*JB
Mfg Campaign: 11340337
Recall Date: Jul 20, 2020
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