Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Foretravel, Inc.
Safety Issue:
Foretravel, Inc. (Foretravel) is recalling certain 2020-2022 iH-45, Realm FS605, Realm FS450, and iC-37 recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 9, 2021
Foretravel, Inc.
Safety Issue:
Foretravel, Inc. (Foretravel) is recalling certain 2020 Realm and iH45 vehicles built on a Spartan chassis. The brake relay valve may have an air flow restriction, which may result in an extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19V-360
Recall Date: Dec 16, 2019
Consumer Complaints
1 ComplaintForetravel, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was a fire in our Aquahot system that melted a relay, burned through wires, and has led to ongoing problems with the Aquahot for the past 4 years. The first repair facility indicated that the Aquahot was installed with the hot water connection directly over one of the relays. When this connection leaked, it leaked directly onto the relay, which was unshielded in any way. This problem was both predictable and preventable and represents a very serious, and potentially deadly, design flaw. At some point, after purchasing the RV, it was determined that the second electrical line was improperly wired in such a way that the system was constantly overheating, at one point rupturing the hot water line and causing diffuse damage to the Aquahot unit that continues to malfunction to this day. Please see accompanying work orders and pictures. Please contact me if you are unable to view the work orders as they document the issues previously described in this report.
Corrective Action:
There was a fire in our Aquahot system that melted a relay, burned through wires, and has led to ongoing problems with the Aquahot for the past 4 years. The first repair facility indicated that the Aquahot was installed with the hot water connection directly over one of the relays. When this connection leaked, it leaked directly onto the relay, which was unshielded in any way. This problem was both predictable and preventable and represents a very serious, and potentially deadly, design flaw. At some point, after purchasing the RV, it was determined that the second electrical line was improperly wired in such a way that the system was constantly overheating, at one point rupturing the hot water line and causing diffuse damage to the Aquahot unit that continues to malfunction to this day. Please see accompanying work orders and pictures. Please contact me if you are unable to view the work orders as they document the issues previously described in this report.
Additional Notes:
There was a fire in our Aquahot system that melted a relay, burned through wires, and has led to ongoing problems with the Aquahot for the past 4 years. The first repair facility indicated that the Aquahot was installed with the hot water connection directly over one of the relays. When this connection leaked, it leaked directly onto the relay, which was unshielded in any way. This problem was both predictable and preventable and represents a very serious, and potentially deadly, design flaw. At some point, after purchasing the RV, it was determined that the second electrical line was improperly wired in such a way that the system was constantly overheating, at one point rupturing the hot water line and causing diffuse damage to the Aquahot unit that continues to malfunction to this day. Please see accompanying work orders and pictures. Please contact me if you are unable to view the work orders as they document the issues previously described in this report.
Mfg Campaign: 11641054
Recall Date: Feb 6, 2025
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