Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 29, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Adrenaline, Apex, Catalina, Freedom Express, Spirit, East to West Alta, Della Terra, Silver Lake, Forest River Cedar Creek, Cherokee, Columbus, Flagstaff, Impression, Ozark, Rockwood, Sabre, Salem, Sandstorm, Shockwave, Stealth, Stealth Evo, Vengeance, Vibe, Wildwood, XLR Toyhauler, Palomino Puma, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Shasta Oasis, 2022 Coachmen Cross Trail, Prism, Forest River Aurora, Rainier, Wildcat, Work and Play, Prime Time Tracer, 2021-2023 Coachmen Leprechaun, and 2022-2023 Coachmen Freelander fifth wheel and travel trailer recreational vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1501
Recall Date: Apr 13, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 East to West Della Terra, Silver Lake, Vibe, and XLR Boost Toy Hauler travel trailers. The coupler was improperly welded, which may cause the trailer to separate from the tow vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1488
Recall Date: Mar 11, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 Coachmen Catalina, Aurora, Apex, Freedom Express, Spirit, Work N Play, Forest River XLR Toy Hauler, Vengeance, Sabre, Cherokee, and Cardinal travel trailers and fifth wheels. The wire cord that connects to the back of the 50AMP shore power inlet may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1485
Recall Date: Mar 8, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 XLR Toy Hauler Recreational Vehicles. The vehicles were incorrectly wired, and they are missing 250AMP over-current protection, which could result in melted wires and an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 79-1429
Recall Date: Oct 22, 2021
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 XLR Toy Hauler recreational vehicles. The protective panel that separates the furnace and furnace components from the mid-deck cargo area is missing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 79-1432
Recall Date: Oct 22, 2021
Consumer Complaints
8 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Tire size: st 205 / 75 R 15 Returning ng home from a camping vacation. Traveling on interstate 10 east of San Antonio. Experienced a right rear blowout in a tandem axle camping trailer. Upon replacing damaged tire with included spare noticed considerable damage to wheel well from exploded tire. The tire’s tread had seperate exposing broken and separated belts. I was confused why brand new tires would explode as this one did. Also noticed that the 3 remaining tires looked different from the exact replacement spare tire. Spare tire looked normal but the three remaining tires looked like their center tread wanted to separate as well. We made it home. The tire is still available to inspect. Our lives were in danger because we had to pull over on the side of interstate and change tire. The tire was available for inspection by the insurance company but no comment was made.
Corrective Action:
Tire size: st 205 / 75 R 15 Returning ng home from a camping vacation. Traveling on interstate 10 east of San Antonio. Experienced a right rear blowout in a tandem axle camping trailer. Upon replacing damaged tire with included spare noticed considerable damage to wheel well from exploded tire. The tire’s tread had seperate exposing broken and separated belts. I was confused why brand new tires would explode as this one did. Also noticed that the 3 remaining tires looked different from the exact replacement spare tire. Spare tire looked normal but the three remaining tires looked like their center tread wanted to separate as well. We made it home. The tire is still available to inspect. Our lives were in danger because we had to pull over on the side of interstate and change tire. The tire was available for inspection by the insurance company but no comment was made.
Additional Notes:
Tire size: st 205 / 75 R 15 Returning ng home from a camping vacation. Traveling on interstate 10 east of San Antonio. Experienced a right rear blowout in a tandem axle camping trailer. Upon replacing damaged tire with included spare noticed considerable damage to wheel well from exploded tire. The tire’s tread had seperate exposing broken and separated belts. I was confused why brand new tires would explode as this one did. Also noticed that the 3 remaining tires looked different from the exact replacement spare tire. Spare tire looked normal but the three remaining tires looked like their center tread wanted to separate as well. We made it home. The tire is still available to inspect. Our lives were in danger because we had to pull over on the side of interstate and change tire. The tire was available for inspection by the insurance company but no comment was made.
Mfg Campaign: 11552736
Recall Date: Oct 30, 2023
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Mfg Campaign: 11529767
Recall Date: Jun 30, 2023
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Mfg Campaign: 11529767
Recall Date: Jun 30, 2023
Forest River, Inc.
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River XLR Toyhauler. Before purchasing the Toy Hauler, the contact noticed that the coupler had severe rust and was improperly welded. Upon investigation, the contact discovered NHTSA Campaign Number: 22V143000 (Equipment, Trailer Hitch) which she linked to the failure. The dealer agreed to make the needed repairs; however, upon delivery of the Toy Hauler, the coupler was spray painted to hide the damage and was not replaced. One day while using the microwave, the contact saw white smoke coming from the walls of the Toy Hauler and flames started coming from the walls. The contact used a fire extinguisher to put out the flames. The contact called the Fire Department who confirmed that the fire was caused by the electrical wiring inside the wall. A fire report was filed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V135000 (Electrical System, Equipment). In addition, upon the use of the awning, the left side of the awning snapped and struck contact on the head. The contact was knocked unconscious but regained consciousness moments later. Medical attention was not sought. The contact linked the failure to NHTSA Campaign Number: 22V556000 (Equipment). The dealer and the manufacturer were notified several times of the failure but offered no assistance. The RV was not repaired. The failure mileage was unknown.
Mfg Campaign: 11529767
Recall Date: Jun 30, 2023
Forest River, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WE PURCHASED THIS RV 0N 1-25-2022 FROM DAY BROS RV SALES 3054 SOUTH LAUREL RD LONDON KY 40744 WE TOOK THE RV ON OUR FIRST VACATION TO FL IN FEB 2023 ON OUR WAY HOME FROM VACATION IN NORTH CAROLINA BOTH WHEELS CAME OFF THE RV WE ALMOST JACK KNIFED, THE WHEEL STUDS ON BOTH WHEELS BROKE OFF WE WERE STRAYED ON 95 NORTH FOR OVER 4 HOURS SITTING ON THE SIDE OF THE ROAD, A TROOPER STOPPED BY 45 MINUTES AFTER WE BROKE DOWN WE FINALLY GOT TOWED OF THE ROAD IT WAS ON SATURDAY FEB 25 2023 . THE TROOPER RECOMMENED MANGUMS TOWING AND ROAD SERVICES THEY REPLACES THE WHEEL HUBS NEW RIMS AND TIRES AT A COST OF 2010.69 WHICH I HAVE THE BILL FOR PLUS PICTURES OF THE BROKEN WHEEL STUDS THE DEALERSHIP HAS STILL NOT SAID ANYTHING ABOUT THIS PROBLEM PLUS THE 2010.69 FOR REPAIRS WE HAD TO LEAVE THE RV IN NORTH CAROLINA SO THEY COULD FIX IT WE HAD TO RENT ANOTHER VEHICLE TO GO HOME WHICH IS IN DELAWARE 6 HOURS AWAY A WEEK LATER WE PICKED THE RV UP CAN YOU PLEASE LOOK INTO THIS MATTER A BRAND NEW RV SHOULD NOT LOSE IT WHEELS PERIOD
Corrective Action:
WE PURCHASED THIS RV 0N 1-25-2022 FROM DAY BROS RV SALES 3054 SOUTH LAUREL RD LONDON KY 40744 WE TOOK THE RV ON OUR FIRST VACATION TO FL IN FEB 2023 ON OUR WAY HOME FROM VACATION IN NORTH CAROLINA BOTH WHEELS CAME OFF THE RV WE ALMOST JACK KNIFED, THE WHEEL STUDS ON BOTH WHEELS BROKE OFF WE WERE STRAYED ON 95 NORTH FOR OVER 4 HOURS SITTING ON THE SIDE OF THE ROAD, A TROOPER STOPPED BY 45 MINUTES AFTER WE BROKE DOWN WE FINALLY GOT TOWED OF THE ROAD IT WAS ON SATURDAY FEB 25 2023 . THE TROOPER RECOMMENED MANGUMS TOWING AND ROAD SERVICES THEY REPLACES THE WHEEL HUBS NEW RIMS AND TIRES AT A COST OF 2010.69 WHICH I HAVE THE BILL FOR PLUS PICTURES OF THE BROKEN WHEEL STUDS THE DEALERSHIP HAS STILL NOT SAID ANYTHING ABOUT THIS PROBLEM PLUS THE 2010.69 FOR REPAIRS WE HAD TO LEAVE THE RV IN NORTH CAROLINA SO THEY COULD FIX IT WE HAD TO RENT ANOTHER VEHICLE TO GO HOME WHICH IS IN DELAWARE 6 HOURS AWAY A WEEK LATER WE PICKED THE RV UP CAN YOU PLEASE LOOK INTO THIS MATTER A BRAND NEW RV SHOULD NOT LOSE IT WHEELS PERIOD
Additional Notes:
WE PURCHASED THIS RV 0N 1-25-2022 FROM DAY BROS RV SALES 3054 SOUTH LAUREL RD LONDON KY 40744 WE TOOK THE RV ON OUR FIRST VACATION TO FL IN FEB 2023 ON OUR WAY HOME FROM VACATION IN NORTH CAROLINA BOTH WHEELS CAME OFF THE RV WE ALMOST JACK KNIFED, THE WHEEL STUDS ON BOTH WHEELS BROKE OFF WE WERE STRAYED ON 95 NORTH FOR OVER 4 HOURS SITTING ON THE SIDE OF THE ROAD, A TROOPER STOPPED BY 45 MINUTES AFTER WE BROKE DOWN WE FINALLY GOT TOWED OF THE ROAD IT WAS ON SATURDAY FEB 25 2023 . THE TROOPER RECOMMENED MANGUMS TOWING AND ROAD SERVICES THEY REPLACES THE WHEEL HUBS NEW RIMS AND TIRES AT A COST OF 2010.69 WHICH I HAVE THE BILL FOR PLUS PICTURES OF THE BROKEN WHEEL STUDS THE DEALERSHIP HAS STILL NOT SAID ANYTHING ABOUT THIS PROBLEM PLUS THE 2010.69 FOR REPAIRS WE HAD TO LEAVE THE RV IN NORTH CAROLINA SO THEY COULD FIX IT WE HAD TO RENT ANOTHER VEHICLE TO GO HOME WHICH IS IN DELAWARE 6 HOURS AWAY A WEEK LATER WE PICKED THE RV UP CAN YOU PLEASE LOOK INTO THIS MATTER A BRAND NEW RV SHOULD NOT LOSE IT WHEELS PERIOD
Mfg Campaign: 11517529
Recall Date: Apr 17, 2023
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Corrective Action:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Additional Notes:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Mfg Campaign: 11464889
Recall Date: May 16, 2022
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Corrective Action:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Additional Notes:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Mfg Campaign: 11464889
Recall Date: May 16, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Corrective Action:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Additional Notes:
Electrical breakers continue to trip. Trim issues throughout along with floor bulking in kitchen. Both slides on on right side of camper leak when it rains. First trip out landing jacks did not work to level unit and one of the back glasses in the toy hauler scattered going down the road which was replaced with warranty. We have been trying to get the slide issue looked into for a couple of months but no luck getting a forest river tech to come assess and fix with the additional warranty purchased along with this unit. Have contacted manufacturer and was not helpful, they only referred places to carry to and would reimburse "some" of the cost. We are paying for a camper unit that is not up to standard for the price we paid for it especially having to wait 8 months after ordering it in June 2021 and we finally was able to pick up end of February 2022.
Mfg Campaign: 11464889
Recall Date: May 16, 2022
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