Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2018 Forest River XLR Toyhauler recreational trailers, models XLT25KW, XLT25KW-W, XLT28KW and XLT28KW-W. The safety chains on these vehicles do not exceed the Gross Vehicle Weight Rating (GVWR) of the trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 45-0645
Recall Date: Feb 23, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2017 XLR ToyHauler recreational trailers, models XLT23KW and WZXLT23KW. These vehicles were built with axle equalizers that are too long.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 45-05312017-0415
Recall Date: Jun 5, 2017
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DOING A ROUTINE CHECK ON THE BRAKES, THE CONTACT NOTICED THE REAR LEAD SPRING BOLTS DETACHED FROM THE WHEEL. THE RV WAS TAKEN TO THE DEALER QUIETWOODS RV FOX VALLEY 9042 CAMPERS WAY, NEENAH, WI 54956 WHERE A VISUAL INSPECTION WAS PERFORMED AND DETERMINED THAT THE REAR LEAD SPRING FRACTURED AND NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V366000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFER ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DOING A ROUTINE CHECK ON THE BRAKES, THE CONTACT NOTICED THE REAR LEAD SPRING BOLTS DETACHED FROM THE WHEEL. THE RV WAS TAKEN TO THE DEALER QUIETWOODS RV FOX VALLEY 9042 CAMPERS WAY, NEENAH, WI 54956 WHERE A VISUAL INSPECTION WAS PERFORMED AND DETERMINED THAT THE REAR LEAD SPRING FRACTURED AND NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V366000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFER ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE DOING A ROUTINE CHECK ON THE BRAKES, THE CONTACT NOTICED THE REAR LEAD SPRING BOLTS DETACHED FROM THE WHEEL. THE RV WAS TAKEN TO THE DEALER QUIETWOODS RV FOX VALLEY 9042 CAMPERS WAY, NEENAH, WI 54956 WHERE A VISUAL INSPECTION WAS PERFORMED AND DETERMINED THAT THE REAR LEAD SPRING FRACTURED AND NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 17V366000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFER ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Mfg Campaign: 11302351
Recall Date: Jan 27, 2020
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