Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2014-2019 Forest River Salem, Wildcat Maxx, Wildwood, Vibe, and Rainier recreational trailers. The break-away safety switch may not have been wired to a constant power source, and, as a result, the switch may be inadvertently disconnected from the trailer house battery causing the brakes to not engage if the trailer detaches from the tow vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 22/30-0824
Recall Date: Aug 21, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0544
Recall Date: Nov 22, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Salem, Wildwood, XLR, Sanibel, Wildcat, Vengeance, Chaparral Lite and Columbus recreational trailers. The Federal Placard may inaccurately list the tire and rim combinations that are installed on the trailers. Additionally, the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR) information may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims," and 49 CFR part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-04242017-0393
Recall Date: Apr 26, 2017
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
WHILE TRAVELING ON INTERSTATE 75 BELOW LEXINGTON KY, I EXPERIENCED TWO BLOWOUTS ON EACH SIDE OF MY CAMPER 3 MONTHS APART. I HAVE HAD THE CAMPER FOR THREE YEARS AND THE TIRES ARE ONLY 3 1/2 YEARS OLD WITH GOOD TREAD ON THEM. I CONTACTED THE COMPANY AND RECEIVED NO RESULTS.
Corrective Action:
WHILE TRAVELING ON INTERSTATE 75 BELOW LEXINGTON KY, I EXPERIENCED TWO BLOWOUTS ON EACH SIDE OF MY CAMPER 3 MONTHS APART. I HAVE HAD THE CAMPER FOR THREE YEARS AND THE TIRES ARE ONLY 3 1/2 YEARS OLD WITH GOOD TREAD ON THEM. I CONTACTED THE COMPANY AND RECEIVED NO RESULTS.
Additional Notes:
WHILE TRAVELING ON INTERSTATE 75 BELOW LEXINGTON KY, I EXPERIENCED TWO BLOWOUTS ON EACH SIDE OF MY CAMPER 3 MONTHS APART. I HAVE HAD THE CAMPER FOR THREE YEARS AND THE TIRES ARE ONLY 3 1/2 YEARS OLD WITH GOOD TREAD ON THEM. I CONTACTED THE COMPANY AND RECEIVED NO RESULTS.
Mfg Campaign: 11222743
Recall Date: Jun 26, 2019
Forest River, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING
Corrective Action:
RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING
Additional Notes:
RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING
Mfg Campaign: 11015118
Recall Date: Aug 14, 2017
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING
Corrective Action:
RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING
Additional Notes:
RE: 2017 WILDCAT MAXX MODEL T32BHXS PURCHASE DATE: MAY 22, 2017 DEAR MR. MAGNACCA: I AM WRITING TO INFORM YOU MY RECENT PURCHASE OF THE ABOVE CITED TRAVEL TRAILER WHICH HAS SERIOUS MANUFACTURE DEFECTS AND POSES A RISK OF HEALTH AND SAFETY TO ME AND MY FAMILY. THE VEHICLE WAS STATIONARY. PART OF THE DEFECTS FIRST PRESENTED ON OUR FIRST CAMPING TRIP IN LATE MAY WHEN THE SLIDERS WOULD NOT FUNCTION. WE RETURNED THE COACH TO SPRAD'S RV AND WAS TOLD IT WAS AN 'ELECTRICAL' ISSUE AND WAS REPAIRED. ON JULY 30, 2017, WE FOUND THAT THE BATTERY WAS DEAD AS WE PREPARED TO LEAVE FOR A LONG PLANNED CAMPING TRIP. AFTER USING THE MANUAL CRANK TO HOOK UP THE TRAILER TO TOW, WE PROCEEDED ON OUR TRIP UNDER THE MISTAKEN BELIEF THAT THE BATTERY WOULD RECHARGE ONCE WE WERE HOOKED UP TO SHORE POWER. THAT DID NOT HAPPEN AND THE COACH REACHED AN INSIDE TEMPERATURE OF 109 DEGREES. FROM THAT POINT FORWARD BEGAN A NIGHTMARE WEEK FOR ME AND MY GUESTS. I HAVE NEVER ENCOUNTERED SUCH POOR SERVICE WITH ANY BUSINESS IN MY LIFE. DURING THE ENTIRE EPISODE THAT I WILL DETAIL BELOW, NEVER ONCE DID ANYONE INFORM ME THAT THERE WAS A 1-800 NUMBER TO CALL FOR ROADSIDE SERVICE. DEFECTS KNOWN AT THIS TIME: 'FAULTY WIRING 'CONVERTER (INSTALLED IMPROPERLY) '2 BATTERIES (WILL NOT TAKE A CHARGE) 'INCONSISTENT POWER TO ALL PLUGS IN THE COACH 'MISALIGNED CRANK HOLE FOR BACK SLIDER 'NO ACCESS OR HOLE FOR LIVING ROOM SLIDER 'GFCI MALFUNCTION 'NO MANUAL ABILITY TO RETRACT AWNING (WITHOUT A PROFESSIONAL) 'TRIM PULLING AWAY FROM COACH 'CABLE AND TV NOT FUNCTIONING PROPERLY 'HANDLE ON BLACK WATER TANK IS MISSING
Mfg Campaign: 11015118
Recall Date: Aug 14, 2017
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