Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-1170
Recall Date: May 22, 2020
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT:APPLIANCE:REFRIGERATOR
Potential Consequences:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Corrective Action:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Additional Notes:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Mfg Campaign: 11454030
Recall Date: Feb 25, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Corrective Action:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Additional Notes:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Mfg Campaign: 11454030
Recall Date: Feb 25, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Potential Consequences:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Corrective Action:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Additional Notes:
The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.
Mfg Campaign: 11454030
Recall Date: Feb 25, 2022
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Valencia, CA • 36 yrs
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