FOREST RIVER SURVEYOR 2021

Complete listing of complaints and recalls for this vehicle

3
Complaints
2
Recalls

Complaints & Recalls

3 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 20V297000 SAFETY RECALL
88 Vehicles Affected
Recall Date: May 22, 2020
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.

Potential Risk:
If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.
FREE Recall Solution:
Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 37-1170
Notice Date: Jun 8, 2020
Recall Date: May 22, 2020

Consumer Complaints

3 Complaints
Forest River, Inc.
Campaign: 11454030 Other
Feb 25, 2022
Defect Description:

EQUIPMENT:APPLIANCE:REFRIGERATOR

Potential Consequences:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Corrective Action:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Additional Notes:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Manufacturer: FOREST RIVER
Mfg Campaign: 11454030
Notice Date: Feb 25, 2022
Recall Date: Feb 25, 2022
Forest River, Inc.
Campaign: 11454030 Other
Feb 25, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Corrective Action:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Additional Notes:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Manufacturer: FOREST RIVER
Mfg Campaign: 11454030
Notice Date: Feb 25, 2022
Recall Date: Feb 25, 2022
Forest River, Inc.
Campaign: 11454030 Other
Feb 25, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Potential Consequences:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Corrective Action:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Additional Notes:

The propane refrigerator shuts off and does not restart. This occurs everyone one to two hours. My selling Dealer and I have received no help in resolving this issue from the refrigerator manufacturer (Norcold) or the trailer manufacturer (Forest River). We believe it to be a significant safety issue that could cause a fire or explosion in the trailer.

Manufacturer: FOREST RIVER
Mfg Campaign: 11454030
Notice Date: Feb 25, 2022
Recall Date: Feb 25, 2022

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