Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc (Forest River) is recalling certain 2018-2019 Forest River Surveyor recreational trailers, models SVT201RBLE, SVT201RBLE-47 and SVT201RBS-47. The Federal Placard indicates that the vehicles have 3,500 lb. capacity axles, whereas the vehicles actually have 2,500 lb. capacity axles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-0979; 47-0979
Recall Date: Mar 8, 2019
Consumer Complaints
9 ComplaintsForest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I have had to replace my tires with less than 5K on them because the leaf spring on the right rear of my RV trailer has flattened out and caused my tires to rub the underside of the camper causing smoke. This appears to be a common problem with my RV trailer (2019 Forest River Surveyor), and the company has told me this is a critical component and will not give me any information about part replacement. I have been advised by my warranty company not to try to pull this until it fixed due to the hazard it would cause if the spring broke. Meanwhile I have 20K Camper that I can't even put on the highway. I think they should recall these junk springs and replace them
Corrective Action:
I have had to replace my tires with less than 5K on them because the leaf spring on the right rear of my RV trailer has flattened out and caused my tires to rub the underside of the camper causing smoke. This appears to be a common problem with my RV trailer (2019 Forest River Surveyor), and the company has told me this is a critical component and will not give me any information about part replacement. I have been advised by my warranty company not to try to pull this until it fixed due to the hazard it would cause if the spring broke. Meanwhile I have 20K Camper that I can't even put on the highway. I think they should recall these junk springs and replace them
Additional Notes:
I have had to replace my tires with less than 5K on them because the leaf spring on the right rear of my RV trailer has flattened out and caused my tires to rub the underside of the camper causing smoke. This appears to be a common problem with my RV trailer (2019 Forest River Surveyor), and the company has told me this is a critical component and will not give me any information about part replacement. I have been advised by my warranty company not to try to pull this until it fixed due to the hazard it would cause if the spring broke. Meanwhile I have 20K Camper that I can't even put on the highway. I think they should recall these junk springs and replace them
Mfg Campaign: 11541914
Recall Date: Aug 31, 2023
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
I have had to replace my tires with less than 5K on them because the leaf spring on the right rear of my RV trailer has flattened out and caused my tires to rub the underside of the camper causing smoke. This appears to be a common problem with my RV trailer (2019 Forest River Surveyor), and the company has told me this is a critical component and will not give me any information about part replacement. I have been advised by my warranty company not to try to pull this until it fixed due to the hazard it would cause if the spring broke. Meanwhile I have 20K Camper that I can't even put on the highway. I think they should recall these junk springs and replace them
Corrective Action:
I have had to replace my tires with less than 5K on them because the leaf spring on the right rear of my RV trailer has flattened out and caused my tires to rub the underside of the camper causing smoke. This appears to be a common problem with my RV trailer (2019 Forest River Surveyor), and the company has told me this is a critical component and will not give me any information about part replacement. I have been advised by my warranty company not to try to pull this until it fixed due to the hazard it would cause if the spring broke. Meanwhile I have 20K Camper that I can't even put on the highway. I think they should recall these junk springs and replace them
Additional Notes:
I have had to replace my tires with less than 5K on them because the leaf spring on the right rear of my RV trailer has flattened out and caused my tires to rub the underside of the camper causing smoke. This appears to be a common problem with my RV trailer (2019 Forest River Surveyor), and the company has told me this is a critical component and will not give me any information about part replacement. I have been advised by my warranty company not to try to pull this until it fixed due to the hazard it would cause if the spring broke. Meanwhile I have 20K Camper that I can't even put on the highway. I think they should recall these junk springs and replace them
Mfg Campaign: 11541914
Recall Date: Aug 31, 2023
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
I bought my camper new in 2019 at Keystone RV, Pennsylvania, and last year on 8/7/2022 I had one of my tires blow up on the way home from a camping trip. Even though I have never seen a tire look like the one that blew, at that time I simply went ahead and had the tire replaced at the dealer I bought the camper at. All other tires looked still O.K. at the time the road side assistance person put the spare on and when the new tire was installed later. Since this was already at the end of the season I winterized and stored the camper. However, this year as I wanted to de-winterize my camper I noticed that the remaining 4 original tires (including the spare) have severely deteriorated to the point where I can see the metal braiding. If any of the tires would have looked like this I definitely would have noticed it at the time I stored the camper.
Corrective Action:
I bought my camper new in 2019 at Keystone RV, Pennsylvania, and last year on 8/7/2022 I had one of my tires blow up on the way home from a camping trip. Even though I have never seen a tire look like the one that blew, at that time I simply went ahead and had the tire replaced at the dealer I bought the camper at. All other tires looked still O.K. at the time the road side assistance person put the spare on and when the new tire was installed later. Since this was already at the end of the season I winterized and stored the camper. However, this year as I wanted to de-winterize my camper I noticed that the remaining 4 original tires (including the spare) have severely deteriorated to the point where I can see the metal braiding. If any of the tires would have looked like this I definitely would have noticed it at the time I stored the camper.
Additional Notes:
I bought my camper new in 2019 at Keystone RV, Pennsylvania, and last year on 8/7/2022 I had one of my tires blow up on the way home from a camping trip. Even though I have never seen a tire look like the one that blew, at that time I simply went ahead and had the tire replaced at the dealer I bought the camper at. All other tires looked still O.K. at the time the road side assistance person put the spare on and when the new tire was installed later. Since this was already at the end of the season I winterized and stored the camper. However, this year as I wanted to de-winterize my camper I noticed that the remaining 4 original tires (including the spare) have severely deteriorated to the point where I can see the metal braiding. If any of the tires would have looked like this I definitely would have noticed it at the time I stored the camper.
Mfg Campaign: 11520824
Recall Date: May 7, 2023
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Corrective Action:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Additional Notes:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Mfg Campaign: 11485830
Recall Date: Sep 22, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Corrective Action:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Additional Notes:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Mfg Campaign: 11485830
Recall Date: Sep 22, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Potential Consequences:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Corrective Action:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Additional Notes:
The line to the propane tank disconnected from the brass fitting causing a free release of propane into the enclosed shop where I store the camper.
Mfg Campaign: 11485830
Recall Date: Sep 22, 2022
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Corrective Action:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Additional Notes:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Mfg Campaign: 11470744
Recall Date: Jun 23, 2022
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Corrective Action:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Additional Notes:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Mfg Campaign: 11470744
Recall Date: Jun 23, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Corrective Action:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Additional Notes:
Brake drum assembly and wheel fell off my RV on a smooth highway because Lippert did not install a locking cotter pin. Lippert denied the warranty claim, stating it was a bearing failure. Further, the shower drain and outdoor kitchen drains were broken and Forest River has a recall on them. The tires on the 2019 we dated 012018 and all blew out in 2021. The tires are 6-lug but the spare was a 5-lug. Having blowouts and a losing a wheel at 60mph could have seriously injured or killed someone. How is that this level of crap quality is allowed?!? Lippert denied the warranty claim stating that it was bearing failure. How does a bearing failure cause a wheel and brake drum assemble to fall off? There is not bluing on the shaft so I don't see how they can claim a bearing failure. This repair cost me over $2,000
Mfg Campaign: 11470744
Recall Date: Jun 23, 2022
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