Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc (Forest River) is recalling certain 2018-2019 Forest River Surveyor recreational trailers, models SVT201RBLE, SVT201RBLE-47 and SVT201RBS-47. The Federal Placard indicates that the vehicles have 3,500 lb. capacity axles, whereas the vehicles actually have 2,500 lb. capacity axles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-0979; 47-0979
Recall Date: Mar 8, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Surveyor recreational trailers, model SVT241RBLE. The refrigerator in the slide room may not have an air cycling fan to cool the refrigerator parts, which can cause the refrigerator to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-0719
Recall Date: May 4, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Surveyor recreational trailers, model ORSVT247BHDS. The Federal Placard on these vehicles incorrectly indicate a tire size of ST225/75R15D needing 65 PSI and a rim designation of 15X6.0JJ, however, the vehicle is actually equipped with ST205/75R14C tires needing 50 PSI and a rim designation of 14X5.5JJ. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims." As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 47-0698
Recall Date: Apr 6, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Surveyor recreational trailers, models SVT248BHLE and SVT248BHLE-OR. The refrigerator in the slideroom may have been installed without an air cycling fan to cool the refrigerator parts, which can cause the refrigerator cooling tubes to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3747-0667
Recall Date: Mar 21, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Surveyor recreational trailers, models SVT266RLDS, SVT285IKDS, SVT285IKLE, SVT323BHLE, SVT33KRETS, SVT33KRLOK and SVT33KRLTS. These vehicles were built with a circuit breaker that allows more current that the wiring can handle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37-0604
Recall Date: Jan 2, 2018
Consumer Complaints
6 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Corrective Action:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Additional Notes:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Mfg Campaign: 11500878
Recall Date: Jan 9, 2023
Forest River, Inc.
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Corrective Action:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Additional Notes:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Mfg Campaign: 11500878
Recall Date: Jan 9, 2023
Forest River, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Corrective Action:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Additional Notes:
We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.
Mfg Campaign: 11500878
Recall Date: Jan 9, 2023
Forest River, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Forest River Surveyor. The contact stated while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Forest River Surveyor. The contact stated while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Forest River Surveyor. The contact stated while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11421142
Recall Date: Jun 16, 2021
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Forest River Surveyor RV equipped with Castle Rock tires, Tire Line: Radial ST22, Tires Size: 205/75/R14, DOT JUJTYMT2017. The contact stated while driving approximately 65 mph, the passenger’s side front tire had experienced a blowout. Less than two years later, the other three tires and the spare tire experienced the same failure. The contact indicated that the spare tire experienced the failure while being mounted onto the tire carrier and was not being used at the time of the failure. The cause of the failures was not yet determined. The manufacturer and local dealer were not notified of the failure. The tire failure mileage was 4,500. The consumer provided of photo of the tire.
Corrective Action:
The contact owns a 2018 Forest River Surveyor RV equipped with Castle Rock tires, Tire Line: Radial ST22, Tires Size: 205/75/R14, DOT JUJTYMT2017. The contact stated while driving approximately 65 mph, the passenger’s side front tire had experienced a blowout. Less than two years later, the other three tires and the spare tire experienced the same failure. The contact indicated that the spare tire experienced the failure while being mounted onto the tire carrier and was not being used at the time of the failure. The cause of the failures was not yet determined. The manufacturer and local dealer were not notified of the failure. The tire failure mileage was 4,500. The consumer provided of photo of the tire.
Additional Notes:
The contact owns a 2018 Forest River Surveyor RV equipped with Castle Rock tires, Tire Line: Radial ST22, Tires Size: 205/75/R14, DOT JUJTYMT2017. The contact stated while driving approximately 65 mph, the passenger’s side front tire had experienced a blowout. Less than two years later, the other three tires and the spare tire experienced the same failure. The contact indicated that the spare tire experienced the failure while being mounted onto the tire carrier and was not being used at the time of the failure. The cause of the failures was not yet determined. The manufacturer and local dealer were not notified of the failure. The tire failure mileage was 4,500. The consumer provided of photo of the tire.
Mfg Campaign: 11419393
Recall Date: Jun 2, 2021
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS STATIONARY & HOOKED TO SHORE POWER WHEN DISCOVERED. VEHICLE HAS BEEN IN MOTION MULTIPLE TIMES ON CITY STREETS & HIGHWAYS SINCE PURCHASE IN AUG. 2018. THE ELECTRICAL PANEL IN THE FRONT BEDROOM OF THE TRAILER HAS AN ISSUE WHERE THE WHITE WIRES FEEDING INTO THE NEUTRAL BUS BAR ARE LOOSE AT THE CONNECTION LEADING TO MELTED INSULATION AND POSSIBLE MELTED WIRES WITHOUT THE CIRCUIT BREAKERS TRIPPING CREATING A POSSIBLE HIGHLY DANGEROUS FIRE HAZARD.
Corrective Action:
VEHICLE WAS STATIONARY & HOOKED TO SHORE POWER WHEN DISCOVERED. VEHICLE HAS BEEN IN MOTION MULTIPLE TIMES ON CITY STREETS & HIGHWAYS SINCE PURCHASE IN AUG. 2018. THE ELECTRICAL PANEL IN THE FRONT BEDROOM OF THE TRAILER HAS AN ISSUE WHERE THE WHITE WIRES FEEDING INTO THE NEUTRAL BUS BAR ARE LOOSE AT THE CONNECTION LEADING TO MELTED INSULATION AND POSSIBLE MELTED WIRES WITHOUT THE CIRCUIT BREAKERS TRIPPING CREATING A POSSIBLE HIGHLY DANGEROUS FIRE HAZARD.
Additional Notes:
VEHICLE WAS STATIONARY & HOOKED TO SHORE POWER WHEN DISCOVERED. VEHICLE HAS BEEN IN MOTION MULTIPLE TIMES ON CITY STREETS & HIGHWAYS SINCE PURCHASE IN AUG. 2018. THE ELECTRICAL PANEL IN THE FRONT BEDROOM OF THE TRAILER HAS AN ISSUE WHERE THE WHITE WIRES FEEDING INTO THE NEUTRAL BUS BAR ARE LOOSE AT THE CONNECTION LEADING TO MELTED INSULATION AND POSSIBLE MELTED WIRES WITHOUT THE CIRCUIT BREAKERS TRIPPING CREATING A POSSIBLE HIGHLY DANGEROUS FIRE HAZARD.
Mfg Campaign: 11165707
Recall Date: Jan 3, 2019
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