FOREST RIVER SURVEYOR 2018

Complete listing of complaints and recalls for this vehicle

6
Complaints
6
Recalls

Complaints & Recalls

6 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 19V191000 SAFETY RECALL
53 Vehicles Affected
Recall Date: Mar 8, 2019
Safety Issue:

Forest River, Inc (Forest River) is recalling certain 2018-2019 Forest River Surveyor recreational trailers, models SVT201RBLE, SVT201RBLE-47 and SVT201RBS-47. The Federal Placard indicates that the vehicles have 3,500 lb. capacity axles, whereas the vehicles actually have 2,500 lb. capacity axles.

Potential Risk:
The incorrect label may cause the trailer to be overloaded, possibly resulting in a loss of control and increasing the risk of a crash.
FREE Recall Solution:
Forest River has notified owners and provided replacement placards that contain the accurate axle weight capacity information, free of charge. The recall began on March 18, 2019. Owners may contact Forest River's customer service at 1-574-642-3119. Forest River's numbers for this recall are 37-0979 and 47-0979.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 37-0979; 47-0979
Notice Date: Mar 18, 2019
Recall Date: Mar 8, 2019
Forest River, Inc.
NHTSA Campaign: 18V296000 SAFETY RECALL
29 Vehicles Affected
Recall Date: May 4, 2018
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Surveyor recreational trailers, model SVT241RBLE. The refrigerator in the slide room may not have an air cycling fan to cool the refrigerator parts, which can cause the refrigerator to overheat.

Potential Risk:
If the refrigerator overheats, the cooling tubes may fail, increasing the risk of a fire.
FREE Recall Solution:
Forest River has notified owners, and dealers will install a cooling fan assembly, free of charge. The recall began on May 9, 2018. Owners may contact Forest River customer service at 1-574-642-3119. Forest River's number for this recall is 37-0719.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 37-0719
Notice Date: May 9, 2018
Recall Date: May 4, 2018
Forest River, Inc.
NHTSA Campaign: 18V222000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Apr 6, 2018
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Forest River Surveyor recreational trailers, model ORSVT247BHDS. The Federal Placard on these vehicles incorrectly indicate a tire size of ST225/75R15D needing 65 PSI and a rim designation of 15X6.0JJ, however, the vehicle is actually equipped with ST205/75R14C tires needing 50 PSI and a rim designation of 14X5.5JJ. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims." As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
If the operator goes by the incorrect information on the Federal Placard they can over inflate the tires and cause premature tire wear, increasing the risk of a crash.
FREE Recall Solution:
Forest River has notified owners and provided a corrected Federal Placard, free of charge. The recall began on April 11, 2018. Owners may contact Forest River customer service at 1-574-642-3119 extension 205. Forest River's number for this recall is 47-0698.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 47-0698
Notice Date: Apr 11, 2018
Recall Date: Apr 6, 2018
Forest River, Inc.
NHTSA Campaign: 18V185000 SAFETY RECALL
80 Vehicles Affected
Recall Date: Mar 21, 2018
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Surveyor recreational trailers, models SVT248BHLE and SVT248BHLE-OR. The refrigerator in the slideroom may have been installed without an air cycling fan to cool the refrigerator parts, which can cause the refrigerator cooling tubes to fail.

Potential Risk:
If the refrigerator overheats, the cooling tubes may fail, increasing the risk of a fire.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a fan assembly, free of charge. The recall began on April 9, 2018. Owners may contact Forest River customer service at 1-573-642-3119. Forest River's number for this recall is 3747-0667.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 3747-0667
Notice Date: Apr 9, 2018
Recall Date: Mar 21, 2018
Forest River, Inc.
NHTSA Campaign: 18V002000 SAFETY RECALL
152 Vehicles Affected
Recall Date: Jan 2, 2018
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018 Surveyor recreational trailers, models SVT266RLDS, SVT285IKDS, SVT285IKLE, SVT323BHLE, SVT33KRETS, SVT33KRLOK and SVT33KRLTS. These vehicles were built with a circuit breaker that allows more current that the wiring can handle.

Potential Risk:
The incorrect circuit breaker can cause the wiring to melt, increasing the risk of a fire.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a circuit breaker with the correct load rating, free of charge. The recall began on January 24, 2018. Owners may contact Forest River customer service at 1-574-642-3119, extension 205. Forest River's number for this recall is 37-0604.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 37-0604
Notice Date: Jan 24, 2018
Recall Date: Jan 2, 2018

Consumer Complaints

6 Complaints
Forest River, Inc.
Campaign: 11500878 Other
Jan 9, 2023
Defect Description:

TIRES

Potential Consequences:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Corrective Action:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Additional Notes:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Manufacturer: FOREST RIVER
Mfg Campaign: 11500878
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023
Forest River, Inc.
Campaign: 11500878 Other
Jan 9, 2023
Defect Description:

TIRES:SIDEWALL

Potential Consequences:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Corrective Action:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Additional Notes:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Manufacturer: FOREST RIVER
Mfg Campaign: 11500878
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023
Forest River, Inc.
Campaign: 11500878 Other
Jan 9, 2023
Defect Description:

TIRES:TREAD/BELT

Potential Consequences:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Corrective Action:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Additional Notes:

We purchased four new National brand Road Max E trailer tires (ST225/75 R1S) on 08/26/22. Since purchase, we have driven less than 750 miles. On 01/06/23, while driving on a county road at approximately 45 miles per hour, the front passenger side tire on the trailer blew out. The entire tread came off in one piece causing superficial damage to the side of our trailer but ruining the rim. Prior to leaving our home, my husband checked the tires’ pressure and visually inspected all four and found no issues. It does not appear we ran over anything. Luckily, we were travelling at a slower speed, otherwise, we could have been injured and/ or injured others on the road. A basically new tire with very little use should not blowout in that manner. Given we are unsure of the safety related to the remaining three tires, we are having all four replaced with a different brand. Further, we cannot find a wheel to match the other three tires, so we are likely having to replace all four wheels, costing an estimated $1,800.

Manufacturer: FOREST RIVER
Mfg Campaign: 11500878
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023
Forest River, Inc.
Campaign: 11421142 Other
Jun 16, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2018 Forest River Surveyor. The contact stated while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2018 Forest River Surveyor. The contact stated while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2018 Forest River Surveyor. The contact stated while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Manufacturer: FOREST RIVER
Mfg Campaign: 11421142
Notice Date: Jun 16, 2021
Recall Date: Jun 16, 2021
Forest River, Inc.
Campaign: 11419393 Other
Jun 2, 2021
Defect Description:

TIRES

Potential Consequences:

The contact owns a 2018 Forest River Surveyor RV equipped with Castle Rock tires, Tire Line: Radial ST22, Tires Size: 205/75/R14, DOT JUJTYMT2017. The contact stated while driving approximately 65 mph, the passenger’s side front tire had experienced a blowout. Less than two years later, the other three tires and the spare tire experienced the same failure. The contact indicated that the spare tire experienced the failure while being mounted onto the tire carrier and was not being used at the time of the failure. The cause of the failures was not yet determined. The manufacturer and local dealer were not notified of the failure. The tire failure mileage was 4,500. The consumer provided of photo of the tire.

Corrective Action:

The contact owns a 2018 Forest River Surveyor RV equipped with Castle Rock tires, Tire Line: Radial ST22, Tires Size: 205/75/R14, DOT JUJTYMT2017. The contact stated while driving approximately 65 mph, the passenger’s side front tire had experienced a blowout. Less than two years later, the other three tires and the spare tire experienced the same failure. The contact indicated that the spare tire experienced the failure while being mounted onto the tire carrier and was not being used at the time of the failure. The cause of the failures was not yet determined. The manufacturer and local dealer were not notified of the failure. The tire failure mileage was 4,500. The consumer provided of photo of the tire.

Additional Notes:

The contact owns a 2018 Forest River Surveyor RV equipped with Castle Rock tires, Tire Line: Radial ST22, Tires Size: 205/75/R14, DOT JUJTYMT2017. The contact stated while driving approximately 65 mph, the passenger’s side front tire had experienced a blowout. Less than two years later, the other three tires and the spare tire experienced the same failure. The contact indicated that the spare tire experienced the failure while being mounted onto the tire carrier and was not being used at the time of the failure. The cause of the failures was not yet determined. The manufacturer and local dealer were not notified of the failure. The tire failure mileage was 4,500. The consumer provided of photo of the tire.

Manufacturer: FOREST RIVER
Mfg Campaign: 11419393
Notice Date: Jun 2, 2021
Recall Date: Jun 2, 2021
Forest River, Inc.
Campaign: 11165707 Other
Jan 3, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

VEHICLE WAS STATIONARY & HOOKED TO SHORE POWER WHEN DISCOVERED. VEHICLE HAS BEEN IN MOTION MULTIPLE TIMES ON CITY STREETS & HIGHWAYS SINCE PURCHASE IN AUG. 2018. THE ELECTRICAL PANEL IN THE FRONT BEDROOM OF THE TRAILER HAS AN ISSUE WHERE THE WHITE WIRES FEEDING INTO THE NEUTRAL BUS BAR ARE LOOSE AT THE CONNECTION LEADING TO MELTED INSULATION AND POSSIBLE MELTED WIRES WITHOUT THE CIRCUIT BREAKERS TRIPPING CREATING A POSSIBLE HIGHLY DANGEROUS FIRE HAZARD.

Corrective Action:

VEHICLE WAS STATIONARY & HOOKED TO SHORE POWER WHEN DISCOVERED. VEHICLE HAS BEEN IN MOTION MULTIPLE TIMES ON CITY STREETS & HIGHWAYS SINCE PURCHASE IN AUG. 2018. THE ELECTRICAL PANEL IN THE FRONT BEDROOM OF THE TRAILER HAS AN ISSUE WHERE THE WHITE WIRES FEEDING INTO THE NEUTRAL BUS BAR ARE LOOSE AT THE CONNECTION LEADING TO MELTED INSULATION AND POSSIBLE MELTED WIRES WITHOUT THE CIRCUIT BREAKERS TRIPPING CREATING A POSSIBLE HIGHLY DANGEROUS FIRE HAZARD.

Additional Notes:

VEHICLE WAS STATIONARY & HOOKED TO SHORE POWER WHEN DISCOVERED. VEHICLE HAS BEEN IN MOTION MULTIPLE TIMES ON CITY STREETS & HIGHWAYS SINCE PURCHASE IN AUG. 2018. THE ELECTRICAL PANEL IN THE FRONT BEDROOM OF THE TRAILER HAS AN ISSUE WHERE THE WHITE WIRES FEEDING INTO THE NEUTRAL BUS BAR ARE LOOSE AT THE CONNECTION LEADING TO MELTED INSULATION AND POSSIBLE MELTED WIRES WITHOUT THE CIRCUIT BREAKERS TRIPPING CREATING A POSSIBLE HIGHLY DANGEROUS FIRE HAZARD.

Manufacturer: FOREST RIVER
Mfg Campaign: 11165707
Notice Date: Jan 3, 2019
Recall Date: Jan 3, 2019

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