Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2023 Coachmen Galleria, Beyond, Forester, Sunseeker, and 2021-2024 Nova motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1626
Recall Date: Apr 21, 2023
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1206
Recall Date: Aug 14, 2020
Forest River, Inc.
Safety Issue:
Forest River Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria, Dynamax Isata, and Forest River Battisti Coach, Forester, and Sunseeker motorhomes, built on 2019 Mercedes-Benz Sprinter chassis. The rear part of the front fender liner may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1177
Recall Date: Jun 19, 2020
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 16, 2020
Consumer Complaints
8 ComplaintsForest River, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2021 Chevy 4500 is an RV, anyway last September 2023. I was on a 2 1/2-week vacation driving on [XXX] near Lacy Washington and was in the middle lane moving over to the slow lane when the vehicle just stalled. I had just made it off the freeway by a few feet, I seriously thought we were going to get rear ended, especially by a truck because a majority were not moving over. They were rocking our RV as they passed us. The RV ended up starting and running good not stalling again, but it was at times difficult to start. We ended up taking it home to Mount Vernon, Washington to get it repaired. It was still under warranty, although the battery wasn't. I thought at first it was a fuel problem, but after getting it scanned it was a fuel pump problem then after the fuel pump was replaced, they said it was also the fuel Modulator. I had to wait for 4 and 1/2 months to get this replaced. meanwhile my 2-year battery went dead while it was sitting there at Blade Chevrolet in Mount Vernon, Washington and there was no pro-rate on it so I was stuck for the full price of the battery. At the time of this repair, I had about 11,878 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My 2021 Chevy 4500 is an RV, anyway last September 2023. I was on a 2 1/2-week vacation driving on [XXX] near Lacy Washington and was in the middle lane moving over to the slow lane when the vehicle just stalled. I had just made it off the freeway by a few feet, I seriously thought we were going to get rear ended, especially by a truck because a majority were not moving over. They were rocking our RV as they passed us. The RV ended up starting and running good not stalling again, but it was at times difficult to start. We ended up taking it home to Mount Vernon, Washington to get it repaired. It was still under warranty, although the battery wasn't. I thought at first it was a fuel problem, but after getting it scanned it was a fuel pump problem then after the fuel pump was replaced, they said it was also the fuel Modulator. I had to wait for 4 and 1/2 months to get this replaced. meanwhile my 2-year battery went dead while it was sitting there at Blade Chevrolet in Mount Vernon, Washington and there was no pro-rate on it so I was stuck for the full price of the battery. At the time of this repair, I had about 11,878 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My 2021 Chevy 4500 is an RV, anyway last September 2023. I was on a 2 1/2-week vacation driving on [XXX] near Lacy Washington and was in the middle lane moving over to the slow lane when the vehicle just stalled. I had just made it off the freeway by a few feet, I seriously thought we were going to get rear ended, especially by a truck because a majority were not moving over. They were rocking our RV as they passed us. The RV ended up starting and running good not stalling again, but it was at times difficult to start. We ended up taking it home to Mount Vernon, Washington to get it repaired. It was still under warranty, although the battery wasn't. I thought at first it was a fuel problem, but after getting it scanned it was a fuel pump problem then after the fuel pump was replaced, they said it was also the fuel Modulator. I had to wait for 4 and 1/2 months to get this replaced. meanwhile my 2-year battery went dead while it was sitting there at Blade Chevrolet in Mount Vernon, Washington and there was no pro-rate on it so I was stuck for the full price of the battery. At the time of this repair, I had about 11,878 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576424
Recall Date: Mar 9, 2024
Forest River, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Corrective Action:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Additional Notes:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Mfg Campaign: 11500837
Recall Date: Jan 9, 2023
Forest River, Inc.
Defect Description:
STEERING
Potential Consequences:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Corrective Action:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Additional Notes:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Mfg Campaign: 11500837
Recall Date: Jan 9, 2023
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Corrective Action:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Additional Notes:
The message center displayed “Service Advance Trac” and the cruise control stopped working. Right after this event the steering wheel was no longer straight when driving straight but angled counterclockwise about 30 degrees. After this happened the warning always comes back and the cruise shuts off after starting the engine and driving a minute or two. The steering wheel has remained at the angled position when driving straight.
Mfg Campaign: 11500837
Recall Date: Jan 9, 2023
Forest River, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Our vehicle is stuck in park. Driver message system says “Do not shift, Contact Mercedes”. We have the Mercedes Sprinter 3500 XD chassis. While our vehicle had this happen in our driveway, internet research to resolve our issue revealed several Sprinters having the same issues while stopped in traffic.This is our second incident involving Mercedes dealer intervention. While we are inconvenienced, one could understand the dangerous impact a stalled rv on a interstate could become. We have not received any solution from Mercedes.
Corrective Action:
Our vehicle is stuck in park. Driver message system says “Do not shift, Contact Mercedes”. We have the Mercedes Sprinter 3500 XD chassis. While our vehicle had this happen in our driveway, internet research to resolve our issue revealed several Sprinters having the same issues while stopped in traffic.This is our second incident involving Mercedes dealer intervention. While we are inconvenienced, one could understand the dangerous impact a stalled rv on a interstate could become. We have not received any solution from Mercedes.
Additional Notes:
Our vehicle is stuck in park. Driver message system says “Do not shift, Contact Mercedes”. We have the Mercedes Sprinter 3500 XD chassis. While our vehicle had this happen in our driveway, internet research to resolve our issue revealed several Sprinters having the same issues while stopped in traffic.This is our second incident involving Mercedes dealer intervention. While we are inconvenienced, one could understand the dangerous impact a stalled rv on a interstate could become. We have not received any solution from Mercedes.
Mfg Campaign: 11468667
Recall Date: Jun 10, 2022
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Mfg Campaign: 11350024
Recall Date: Aug 18, 2020
Forest River, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Mfg Campaign: 11350024
Recall Date: Aug 18, 2020
Forest River, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2021 FOREST RIVER SUNSEEKER. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CRUISE-CONTROL AND HILL ASSIST DEACTIVATED INDEPENDENTLY AS THE HILL ASSIST NOT AVAILABLE WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE NEXT DAY, THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH WITH CRUISE-CONTROL ACTIVATED, SUDDENLY, THE AUTOMATIC BRAKING SYSTEM ACTIVATED INDEPENDENTLY AND THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY AS THE SERVICE ADVANCE TRAC, PRE-COLLISION ASSIST NOT AVAILABLE AND THE HILL START ASSIST NOT AVAILABLE WARNING MESSAGES FLASHED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED TO DRIVE AS THE WARNING LIGHTS CONTINUED TO FLASH ON THE INSTRUMENT PANEL. THE CONTACT WAS FINALLY ABLE TO CLEAR THE WARNING LIGHTS BUT WAS UNABLE TO RE-ACTIVATE THE CRUISE-CONTROL. THE CONTACT CALLED THE FORD MANUFACTURER, THE MAKER OF THE CHASSIS; FOR ASSISTANCE WITH FINDING A DEALER THAT WAS ABLE TO SERVICE HER VEHICLE. THE CONTACT WAS FINALLY ABLE TO TAKE THE RV TO RUSH TRUCK CENTERS (6800 E. 50TH AVE, COMMERCE CITY, CO 80022) WHERE THEY INSPECTED THE UNIT AND DISCOVERED A DEFECTIVE MODULE IN THE CRUISE-CONTROL. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,176. *LN*JB*DT*JB
Mfg Campaign: 11350024
Recall Date: Aug 18, 2020
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury