Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2017 Spartan Toyhaulers, model STF3712X, manufactured March 31, 2016, to June 17, 2016. The Federal Certification Label incorrectly states that the vehicle has a third axle with two extra tires, however, the vehicle is only equipped with two axles and four tires. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 61-03032016-0211
Recall Date: Jun 27, 2016
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.
Corrective Action:
JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.
Additional Notes:
JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.
Mfg Campaign: 11093909
Recall Date: May 15, 2018
Forest River, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.
Corrective Action:
JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.
Additional Notes:
JUNCTION ELECTRICAL BOX NOT WIRED PROPERLY- WAS DISCOVERED BY CUSTOMER WHEN CONNECTED TO TRUCK AND BLEW ALL FUSES IN TRUCK- OPEN THE JUNCTION BOX TO DISCOVER OPEN POSITIVE & NEGATIVE WIRES ARCING AND HAD ALREADY MELTED BOX. THIS HAPPEN AT THE DEALERSHIP WHERE WE HAD TO TAKE IT FOR THE ISSUE OF THE CAMPER NOT HOLDING A CHARGE WHEN PLUGGED IN THINKING MAYBE IT WAS A CONVERTER ISSUE. DEALERSHIP LOOKED IT OVER AND SAID THAT EVERYTHING WAS FIX. MY HUSBAND WHEN TO HOOK UP TO THE CAMPER WHEN THE BOX ISSUE WAS FOUND BY US- TECH WAS STANDING THERE AND STATED " I DON'T SEE HOW THIS "____" DIDN'T BURN DOWN BEFORE NOW. FUEL TANK NOT PROPERLY INSTALLED- ARRIVED TO LOCATION AFTER HAULING FUEL FOR 3 HOURS INTO AN EXTREME BURN BAN LOCATION IN NW OKLAHOMA. TRIED TO RUN GENERATOR AND FUELING STATION ONLY TO DISCOVER TOP OF FUEL HOLDING TANK WAS MISSING PARTS AND LEFT OPEN SO WE ENDED UP SPILLING FUEL THE WHOLE TRIP ON THE HIGHWAY. THIS IS THE VERY FIRST TRIP THIS CAMPER HAS TAKEN TO DISCOVER THIS ISSUE - IT WAS BOUGHT BRAND NEW.
Mfg Campaign: 11093909
Recall Date: May 15, 2018
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FOREST RIVER SPARTAN TOYHAULER EQUIPPED WITH SAILUN TIRES (NA), SIZE: ST235/85/R16 (NA). THE TRAILER WAS BEING HAULED BY A 2017 FORD F-350. WHILE BEING HAULED AT 55 MPH, THE TRAILER VIBRATED ABNORMALLY. THE TRAILER WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND UNABLE TO BE BALANCED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE 20 TO 30 OUNCES OF WEIGHT TO BALANCE THE TIRES AND THE VIBRATION STILL MAY NOT GO AWAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 700 AND THE TRAILER FAILURE MILEAGE WAS 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FOREST RIVER SPARTAN TOYHAULER EQUIPPED WITH SAILUN TIRES (NA), SIZE: ST235/85/R16 (NA). THE TRAILER WAS BEING HAULED BY A 2017 FORD F-350. WHILE BEING HAULED AT 55 MPH, THE TRAILER VIBRATED ABNORMALLY. THE TRAILER WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND UNABLE TO BE BALANCED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE 20 TO 30 OUNCES OF WEIGHT TO BALANCE THE TIRES AND THE VIBRATION STILL MAY NOT GO AWAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 700 AND THE TRAILER FAILURE MILEAGE WAS 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FOREST RIVER SPARTAN TOYHAULER EQUIPPED WITH SAILUN TIRES (NA), SIZE: ST235/85/R16 (NA). THE TRAILER WAS BEING HAULED BY A 2017 FORD F-350. WHILE BEING HAULED AT 55 MPH, THE TRAILER VIBRATED ABNORMALLY. THE TRAILER WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND UNABLE TO BE BALANCED. THE CONTACT WAS INFORMED THAT IT WOULD TAKE 20 TO 30 OUNCES OF WEIGHT TO BALANCE THE TIRES AND THE VIBRATION STILL MAY NOT GO AWAY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 700 AND THE TRAILER FAILURE MILEAGE WAS 16,000.
Mfg Campaign: 10993362
Recall Date: Jun 6, 2017
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