Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016 Evo, Salem, Sandstorm, Shockwave, Stealth, and Wildwood recreational trailers. The affected vehicles were mistakenly not equipped with a carbon monoxide detector to warn occupants of elevated levels of carbon monoxide.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-12072015-0119
Recall Date: Dec 10, 2015
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-11092015-0107
Recall Date: Nov 19, 2015
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016 Evo, Salem, Sandstorm, Shockwave, Stealth, Wildwood, Cherokee Grey Wolf, Wildcat Maxx, Vibe, R-Pod, and Surveyor trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-05142015-0037
Recall Date: Jun 9, 2015
Consumer Complaints
2 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 10969089
Recall Date: Mar 28, 2017
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FOREST RIVER SHOCKWAVE. UPON ATTEMPTING TO REGULATE THE WATER PRESSURE, THE WATER HEATER AND FUEL VALVE FAILED TO FUNCTION AND CAUSED THE WATER PRESSURE TO FLUCTUATE ALONG WITH THE WATER BEING HOT OR COLD SUDDENLY WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MORE THAN ONE SERVICE CENTER AND THEY PROVIDED NO SOLUTION TO PREVENT THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V771000 (EQUIPMENT). THE CONTACT WAS UNCERTAIN IF THERE WOULD BE SCALDING WATER EACH TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Mfg Campaign: 10969089
Recall Date: Mar 28, 2017
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