Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016 Evo, Salem, Sandstorm, Shockwave, Stealth, and Wildwood recreational trailers. The affected vehicles were mistakenly not equipped with a carbon monoxide detector to warn occupants of elevated levels of carbon monoxide.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-12072015-0119
Recall Date: Dec 10, 2015
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016 Evo, Salem, Sandstorm, Shockwave, Stealth, Wildwood, Cherokee Grey Wolf, Wildcat Maxx, Vibe, R-Pod, and Surveyor trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-05142015-0037
Recall Date: Jun 9, 2015
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR INITIAL OUTING IN OUR NEW 2016 SANDSTORM 24GSLCWAS TO A FRIEND'S HOME, OUR UNIT PARKED ON THEIR DRIVEWAY AND ENDED WITH PULLING TWO SLEEPING CHILDREN FROM A COMPLETELY SMOKE ENGULFED UNIT. IT WAS 100+ DEGREES THE DAY WE PURCHASED OUR SANDSTORM THUS DID NOT INSPECT THE HEATER, ONLY THE AC. UNFORTUNATELY, THE UNIT WAS NOT CLEANED AFTER MANUFACTURING AND THE LAYER OF PLASTIC PIECES THAT HAD FALLEN ON TOP OF THE HEATER MELTED AND CAUSED LITERALLY THE ENTIRE UNIT TO FILL WITH SMOKE. (WE HAD TO REMOVE THE FRONT COVER TO ACCESS THE HEATER WHERE THE PROBLEM WAS OCCURRING.) I HAD TURNED THE HEATER ON LESS THAN A MINUTE PRIOR TO THE INCIDENT, TAKEN OUR DOG OUT TO POTTY AND RAN BACK AS SOON AS THE FIRE ALARMS BEGAN GOING OFF. IT TOOK 4 ADULTS TO CLEAR THE UNIT AND BEGIN TROUBLE SHOOTING WHERE THE PROBLEM CAME FROM. IF I HAD NOT BEEN CLOSE TO THE UNIT, MY CHILDREN COULD HAVE BEEN SERIOUSLY HURT FROM THE INCIDENT. MY EXPECTATION FROM PURCHASING A NEW UNIT IS THAT IT IS READY FOR USE AND THE PROPER SAFETY MEASURE ARE TAKEN TO ENSURE THE UNIT IS FREE FROM HARM CAUSED DURING MANUFACTURING BEFORE DELIVERY.
Corrective Action:
OUR INITIAL OUTING IN OUR NEW 2016 SANDSTORM 24GSLCWAS TO A FRIEND'S HOME, OUR UNIT PARKED ON THEIR DRIVEWAY AND ENDED WITH PULLING TWO SLEEPING CHILDREN FROM A COMPLETELY SMOKE ENGULFED UNIT. IT WAS 100+ DEGREES THE DAY WE PURCHASED OUR SANDSTORM THUS DID NOT INSPECT THE HEATER, ONLY THE AC. UNFORTUNATELY, THE UNIT WAS NOT CLEANED AFTER MANUFACTURING AND THE LAYER OF PLASTIC PIECES THAT HAD FALLEN ON TOP OF THE HEATER MELTED AND CAUSED LITERALLY THE ENTIRE UNIT TO FILL WITH SMOKE. (WE HAD TO REMOVE THE FRONT COVER TO ACCESS THE HEATER WHERE THE PROBLEM WAS OCCURRING.) I HAD TURNED THE HEATER ON LESS THAN A MINUTE PRIOR TO THE INCIDENT, TAKEN OUR DOG OUT TO POTTY AND RAN BACK AS SOON AS THE FIRE ALARMS BEGAN GOING OFF. IT TOOK 4 ADULTS TO CLEAR THE UNIT AND BEGIN TROUBLE SHOOTING WHERE THE PROBLEM CAME FROM. IF I HAD NOT BEEN CLOSE TO THE UNIT, MY CHILDREN COULD HAVE BEEN SERIOUSLY HURT FROM THE INCIDENT. MY EXPECTATION FROM PURCHASING A NEW UNIT IS THAT IT IS READY FOR USE AND THE PROPER SAFETY MEASURE ARE TAKEN TO ENSURE THE UNIT IS FREE FROM HARM CAUSED DURING MANUFACTURING BEFORE DELIVERY.
Additional Notes:
OUR INITIAL OUTING IN OUR NEW 2016 SANDSTORM 24GSLCWAS TO A FRIEND'S HOME, OUR UNIT PARKED ON THEIR DRIVEWAY AND ENDED WITH PULLING TWO SLEEPING CHILDREN FROM A COMPLETELY SMOKE ENGULFED UNIT. IT WAS 100+ DEGREES THE DAY WE PURCHASED OUR SANDSTORM THUS DID NOT INSPECT THE HEATER, ONLY THE AC. UNFORTUNATELY, THE UNIT WAS NOT CLEANED AFTER MANUFACTURING AND THE LAYER OF PLASTIC PIECES THAT HAD FALLEN ON TOP OF THE HEATER MELTED AND CAUSED LITERALLY THE ENTIRE UNIT TO FILL WITH SMOKE. (WE HAD TO REMOVE THE FRONT COVER TO ACCESS THE HEATER WHERE THE PROBLEM WAS OCCURRING.) I HAD TURNED THE HEATER ON LESS THAN A MINUTE PRIOR TO THE INCIDENT, TAKEN OUR DOG OUT TO POTTY AND RAN BACK AS SOON AS THE FIRE ALARMS BEGAN GOING OFF. IT TOOK 4 ADULTS TO CLEAR THE UNIT AND BEGIN TROUBLE SHOOTING WHERE THE PROBLEM CAME FROM. IF I HAD NOT BEEN CLOSE TO THE UNIT, MY CHILDREN COULD HAVE BEEN SERIOUSLY HURT FROM THE INCIDENT. MY EXPECTATION FROM PURCHASING A NEW UNIT IS THAT IT IS READY FOR USE AND THE PROPER SAFETY MEASURE ARE TAKEN TO ENSURE THE UNIT IS FREE FROM HARM CAUSED DURING MANUFACTURING BEFORE DELIVERY.
Mfg Campaign: 10894169
Recall Date: Aug 8, 2016
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