Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021 Sierra and Sandpiper Fifth Wheel and Travel Trailers. The bolts that hold the floor to the chassis were improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 03-1347
Recall Date: May 24, 2021
Consumer Complaints
6 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Corrective Action:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Additional Notes:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Mfg Campaign: 11664263
Recall Date: Jun 2, 2025
Forest River, Inc.
Defect Description:
SUSPENSION:MULTIPLE AXLE
Potential Consequences:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Corrective Action:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Additional Notes:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Mfg Campaign: 11664263
Recall Date: Jun 2, 2025
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Corrective Action:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Additional Notes:
We traveled from Clermont, FL to Green Cove Springs, FL. We went through some construction, and when driving, we noticed the passenger side back bunk slide was sitting out from the camper. Then, when we arrived at the campground, we saw our axles were completely shifted to the driver's side. The shift was so extreme that the tires were outside the camper's fender (on the driver's side), and the extreme opposite on the passenger side. This then caused issues with the main slide coming out, as it was hitting the tires. In addition, the slide we noticed sticking out can no longer operate properly, as it seemed like the framing around it had completely shifted. We immediately called our insurance (Progressive) and started a claim regarding what happened after traveling on the road. Then, they told us it would be covered under our plan and considered a collision due to the uneven ground and potholes while driving in the construction zone. Per their request, we uploaded pictures of the damage. While taking pictures, we noticed the extreme bending in our RV frame. We check over our camper before every trip, and the frame did not have this issue when we left our campground in Clermont, FL. In addition, we now had walls separating inside, and the cross bars under the main living completely broken. Insurance came out and told us that because they cannot find a direct impact location, it will not be covered. They are labeling the issue as "frame failure." They will also no longer let us take the camper on the road, as it is not safe to drive. Now, we have our home, which cannot be insured, and insurance that will not support a solution for fixing, as they are stating this is a manufacturing issue.
Mfg Campaign: 11664263
Recall Date: Jun 2, 2025
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.
Corrective Action:
Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.
Additional Notes:
Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.
Mfg Campaign: 11657071
Recall Date: Apr 27, 2025
Forest River, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.
Corrective Action:
Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.
Additional Notes:
Traveling home from Arkansas towing our RV. No difficulties noted pulled RV.Traveled only DOT roads never boondocking in which case not been taken off road. When pulling out of a Bucees in Pigeon Forge our rear driver side wheels went over a scooped curb. Did not feel it but my husband the driver saw it in the rear view mirror. Stop in Branson MO noted the driver side rear slide did not go out all the way. This has happened with another slide which required an adjustment so we planned to address upon arrival home. Sikeston MO bathroom door would not align properly to close. Lift up door and it closed. Again not found to be urgent, plan to have realigned upon arrival home. Upon arrival home we parked the RV in the driveway and noticed that the axels had shifted toward the driver side. We looked up inside and saw the leaf springs shifted. We contacted Lippert who is the manufacturer of the frame. They sent one of their inspectors to our location to inspect the RV. In preparation for the inspected we were responsible for removing the underpinning and under insulation. The inspector came. From the driveway he was able to see the shifted axels. On the way into our. home we said I can guaranteed this is a Lippert Issue. We were all underneath the RV as the inspector pointed out numerous "incomplete welds", the two crossmembers broken away. There were numerous breaks "I" beam breaks ranging from 4" to 6" in length. frame twisting. This is to mention only a few of the findings. Extensive communication with Lippert ensued. Their final declaration is "It appears that some outside force has caused the extensive damages we see on your frame and suspension. This type of damage is not consistent with normal use and wear and tear. This is not any type of warranty failure and for these reasons will not be considered for warranty coverage at this time. Respectfully, Bill Sauer Service Ops Manager Plant 82" Advised by technicians not to move RV due to high risk of injury.
Mfg Campaign: 11657071
Recall Date: Apr 27, 2025
Forest River, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We bought this towable (5th wheel) RV in January 2021, new from Funtown RV in Denton, TX. Since the day we took deleivery, we have experienced a severe lack of braking ability from the RV brakes. We have had them services multiple times, and ultimately, the final RVIA certified repair facilities conclude that the trailer is just too heavy for the brakes they manufactured it with. They sell thousands of these trailers and they are a sincere danger to the motoring public if they have no ability to brake themselves. If the trailer became disconnected fromt he tow vehicle, the trailer brakes would serve little or no purpose in slowing the trailer. I would suggest that Lippert and Forest River be looked at for this potential dangerous product.
Corrective Action:
We bought this towable (5th wheel) RV in January 2021, new from Funtown RV in Denton, TX. Since the day we took deleivery, we have experienced a severe lack of braking ability from the RV brakes. We have had them services multiple times, and ultimately, the final RVIA certified repair facilities conclude that the trailer is just too heavy for the brakes they manufactured it with. They sell thousands of these trailers and they are a sincere danger to the motoring public if they have no ability to brake themselves. If the trailer became disconnected fromt he tow vehicle, the trailer brakes would serve little or no purpose in slowing the trailer. I would suggest that Lippert and Forest River be looked at for this potential dangerous product.
Additional Notes:
We bought this towable (5th wheel) RV in January 2021, new from Funtown RV in Denton, TX. Since the day we took deleivery, we have experienced a severe lack of braking ability from the RV brakes. We have had them services multiple times, and ultimately, the final RVIA certified repair facilities conclude that the trailer is just too heavy for the brakes they manufactured it with. They sell thousands of these trailers and they are a sincere danger to the motoring public if they have no ability to brake themselves. If the trailer became disconnected fromt he tow vehicle, the trailer brakes would serve little or no purpose in slowing the trailer. I would suggest that Lippert and Forest River be looked at for this potential dangerous product.
Mfg Campaign: 11525816
Recall Date: Jun 7, 2023
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