Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0544
Recall Date: Nov 22, 2017
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE LEAF SPRINGS ON ONE SIDE OF OUR FIFTH WHEEL FAILED DUE TO THE EXCESSIVE WEIGHT ON THAT SIDE (THERE ARE THREE SLIDE OUTS -SANDPIPER 372LOK) THE ORIGINAL LEAF SPRINGS SEEM TO BE INADEQUATE AS THEY HAVE FAILED ON THAT SIDE. WE NEEDED TO INCREASE THE WEIGHT CAPACITY FOR THE LEAF SPRINGS ON THAT SIDE. BECAUSE WE INCREASED IT ON THE ONE SIDE, WE HAD TO INCREASE IT ON THE OPPOSITE SIDE AS WELL. OUR CAMPER IS NOT EVEN A YEAR OLD, AND FOREST RIVER HAS REFUSED TO HONOR THEIR WARRANTY. THEY HAVE INSTEAD SAID THAT IT IS DEXTERS ISSUE. DEXTER HAS STATED THAT THEY WILL ONLY REPLACE THE CURRENT LEAF SPRINGS THAT ARE INADEQUATE FOR THE WEIGHT. WE ARE NOW $470 OUT OF POCKET BECAUSE FOREST RIVER REFUSES TO HONOR A WARRANTY FOR A SAFETY ISSUE.
Corrective Action:
THE LEAF SPRINGS ON ONE SIDE OF OUR FIFTH WHEEL FAILED DUE TO THE EXCESSIVE WEIGHT ON THAT SIDE (THERE ARE THREE SLIDE OUTS -SANDPIPER 372LOK) THE ORIGINAL LEAF SPRINGS SEEM TO BE INADEQUATE AS THEY HAVE FAILED ON THAT SIDE. WE NEEDED TO INCREASE THE WEIGHT CAPACITY FOR THE LEAF SPRINGS ON THAT SIDE. BECAUSE WE INCREASED IT ON THE ONE SIDE, WE HAD TO INCREASE IT ON THE OPPOSITE SIDE AS WELL. OUR CAMPER IS NOT EVEN A YEAR OLD, AND FOREST RIVER HAS REFUSED TO HONOR THEIR WARRANTY. THEY HAVE INSTEAD SAID THAT IT IS DEXTERS ISSUE. DEXTER HAS STATED THAT THEY WILL ONLY REPLACE THE CURRENT LEAF SPRINGS THAT ARE INADEQUATE FOR THE WEIGHT. WE ARE NOW $470 OUT OF POCKET BECAUSE FOREST RIVER REFUSES TO HONOR A WARRANTY FOR A SAFETY ISSUE.
Additional Notes:
THE LEAF SPRINGS ON ONE SIDE OF OUR FIFTH WHEEL FAILED DUE TO THE EXCESSIVE WEIGHT ON THAT SIDE (THERE ARE THREE SLIDE OUTS -SANDPIPER 372LOK) THE ORIGINAL LEAF SPRINGS SEEM TO BE INADEQUATE AS THEY HAVE FAILED ON THAT SIDE. WE NEEDED TO INCREASE THE WEIGHT CAPACITY FOR THE LEAF SPRINGS ON THAT SIDE. BECAUSE WE INCREASED IT ON THE ONE SIDE, WE HAD TO INCREASE IT ON THE OPPOSITE SIDE AS WELL. OUR CAMPER IS NOT EVEN A YEAR OLD, AND FOREST RIVER HAS REFUSED TO HONOR THEIR WARRANTY. THEY HAVE INSTEAD SAID THAT IT IS DEXTERS ISSUE. DEXTER HAS STATED THAT THEY WILL ONLY REPLACE THE CURRENT LEAF SPRINGS THAT ARE INADEQUATE FOR THE WEIGHT. WE ARE NOW $470 OUT OF POCKET BECAUSE FOREST RIVER REFUSES TO HONOR A WARRANTY FOR A SAFETY ISSUE.
Mfg Campaign: 10990608
Recall Date: May 19, 2017
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