Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Salem, Wildwood, and Ozark travel trailers. The fresh water tank may dislodge from the vehicle and fall to the ground when full or overfilled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 72-1559
Recall Date: Sep 30, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Salem and Wildwood fifth wheel travel trailers. The awning rail may not be attached to a backer in the sidewall, which can allow the awning to detach while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69-1538
Recall Date: Aug 2, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 29, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 Prime Time Avenger, Crusader, Lacrosse, Ozark, Tracer, Sanibel, East to West Della Terra, Silverlake, Forest River Cherokee, Flagstaff, IBEX, RPod, Rockwood, Salem, Sierra, Sandpiper, and Wildwood fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 8, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Adrenaline, Apex, Catalina, Freedom Express, Spirit, East to West Alta, Della Terra, Silver Lake, Forest River Cedar Creek, Cherokee, Columbus, Flagstaff, Impression, Ozark, Rockwood, Sabre, Salem, Sandstorm, Shockwave, Stealth, Stealth Evo, Vengeance, Vibe, Wildwood, XLR Toyhauler, Palomino Puma, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Shasta Oasis, 2022 Coachmen Cross Trail, Prism, Forest River Aurora, Rainier, Wildcat, Work and Play, Prime Time Tracer, 2021-2023 Coachmen Leprechaun, and 2022-2023 Coachmen Freelander fifth wheel and travel trailer recreational vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1501
Recall Date: Apr 13, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Salem and Wildwood fifth wheel trailers. The Federal Placard lists a Gross Vehicle Weight Rating (GVWR) that exceeds the load carrying capacity of the pin box, which could result in an overloaded pin box.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69-1423
Recall Date: Sep 24, 2021
Consumer Complaints
18 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Tire size: 225/75/R15 We were getting on the highway, but didn't even make it off of the on ramp after having just visually inspecting and checking the tire pressure prior. On the way to where we were leaving we actually had another one of these castle rock tires blow out, so we were planning to stop and get four new tires as there was obviously even less milage on the castle rocks when the first blow out occurred, but didn't we make it that far. Both blow outs caused considerable damage to the unit and there was no apparent cause for them happening.
Corrective Action:
Tire size: 225/75/R15 We were getting on the highway, but didn't even make it off of the on ramp after having just visually inspecting and checking the tire pressure prior. On the way to where we were leaving we actually had another one of these castle rock tires blow out, so we were planning to stop and get four new tires as there was obviously even less milage on the castle rocks when the first blow out occurred, but didn't we make it that far. Both blow outs caused considerable damage to the unit and there was no apparent cause for them happening.
Additional Notes:
Tire size: 225/75/R15 We were getting on the highway, but didn't even make it off of the on ramp after having just visually inspecting and checking the tire pressure prior. On the way to where we were leaving we actually had another one of these castle rock tires blow out, so we were planning to stop and get four new tires as there was obviously even less milage on the castle rocks when the first blow out occurred, but didn't we make it that far. Both blow outs caused considerable damage to the unit and there was no apparent cause for them happening.
Mfg Campaign: 11548559
Recall Date: Oct 6, 2023
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Corrective Action:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Additional Notes:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Mfg Campaign: 11539170
Recall Date: Aug 17, 2023
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Corrective Action:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Additional Notes:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Mfg Campaign: 11539170
Recall Date: Aug 17, 2023
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Corrective Action:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Additional Notes:
Front window just cracked like a flaw in the manufacture process nothing struck it. Axles are really close together like one maybe put on backwards. I have photos but won’t let me upload
Mfg Campaign: 11539170
Recall Date: Aug 17, 2023
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The fresh water and waste water holding tanks are not sufficiently supported in the trailer. We have had the black water tank replaced by the dealer because it shifted and fell out of the supports. The fresh water tank is now also showing signs of "sagging" where is should be supported. When inspecting the issue, it was noted that the tanks are only held in place by two support rails running between the main frame, much like a ladder rack or bed frame. The tanks are inserts between these rails and supported by a 2 inch lip on either side of the tank with no central support across the 7 foot span of the tank. This leaves a significant portion of the tank unsupported and subject to bouncing or shifting under normal travel down the highway. The tanks are designed to hold 30 gallons of water in this manner. Forest River has acknowledged that there was a safety recall for this issue on previous year's models but has denied any issue with my particular model year. They have advised that I should simply run a support between the front and back support bars to lift the center of the tank, as this is what they did with the recall previously.
Corrective Action:
The fresh water and waste water holding tanks are not sufficiently supported in the trailer. We have had the black water tank replaced by the dealer because it shifted and fell out of the supports. The fresh water tank is now also showing signs of "sagging" where is should be supported. When inspecting the issue, it was noted that the tanks are only held in place by two support rails running between the main frame, much like a ladder rack or bed frame. The tanks are inserts between these rails and supported by a 2 inch lip on either side of the tank with no central support across the 7 foot span of the tank. This leaves a significant portion of the tank unsupported and subject to bouncing or shifting under normal travel down the highway. The tanks are designed to hold 30 gallons of water in this manner. Forest River has acknowledged that there was a safety recall for this issue on previous year's models but has denied any issue with my particular model year. They have advised that I should simply run a support between the front and back support bars to lift the center of the tank, as this is what they did with the recall previously.
Additional Notes:
The fresh water and waste water holding tanks are not sufficiently supported in the trailer. We have had the black water tank replaced by the dealer because it shifted and fell out of the supports. The fresh water tank is now also showing signs of "sagging" where is should be supported. When inspecting the issue, it was noted that the tanks are only held in place by two support rails running between the main frame, much like a ladder rack or bed frame. The tanks are inserts between these rails and supported by a 2 inch lip on either side of the tank with no central support across the 7 foot span of the tank. This leaves a significant portion of the tank unsupported and subject to bouncing or shifting under normal travel down the highway. The tanks are designed to hold 30 gallons of water in this manner. Forest River has acknowledged that there was a safety recall for this issue on previous year's models but has denied any issue with my particular model year. They have advised that I should simply run a support between the front and back support bars to lift the center of the tank, as this is what they did with the recall previously.
Mfg Campaign: 11499039
Recall Date: Dec 27, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FOREST RIVER SALEM LITE. CONSUMER STATED THAT THE CANOPY COVER DOES NOT COVER THE STEPS.
Corrective Action:
FOREST RIVER SALEM LITE. CONSUMER STATED THAT THE CANOPY COVER DOES NOT COVER THE STEPS.
Additional Notes:
FOREST RIVER SALEM LITE. CONSUMER STATED THAT THE CANOPY COVER DOES NOT COVER THE STEPS.
Mfg Campaign: 11494403
Recall Date: Nov 21, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
FOREST RIVER SALEM LITE. CONSUMER STATED THAT THE CANOPY COVER DOES NOT COVER THE STEPS.
Corrective Action:
FOREST RIVER SALEM LITE. CONSUMER STATED THAT THE CANOPY COVER DOES NOT COVER THE STEPS.
Additional Notes:
FOREST RIVER SALEM LITE. CONSUMER STATED THAT THE CANOPY COVER DOES NOT COVER THE STEPS.
Mfg Campaign: 11494403
Recall Date: Nov 21, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Forest River Salem Laminated Towables Trailer equipped with a Furrion oven, Model Number: F1S17L03A-BL. The contact stated that the stove was leaking gas and failed to ignite as needed. The vehicle was taken to the dealer where the regulator control valve was replaced; however, the failure recurred. The manufacturer was not notified of the failure.
Corrective Action:
The contact owns a 2022 Forest River Salem Laminated Towables Trailer equipped with a Furrion oven, Model Number: F1S17L03A-BL. The contact stated that the stove was leaking gas and failed to ignite as needed. The vehicle was taken to the dealer where the regulator control valve was replaced; however, the failure recurred. The manufacturer was not notified of the failure.
Additional Notes:
The contact owns a 2022 Forest River Salem Laminated Towables Trailer equipped with a Furrion oven, Model Number: F1S17L03A-BL. The contact stated that the stove was leaking gas and failed to ignite as needed. The vehicle was taken to the dealer where the regulator control valve was replaced; however, the failure recurred. The manufacturer was not notified of the failure.
Mfg Campaign: 11491615
Recall Date: Oct 31, 2022
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Mfg Campaign: 11488090
Recall Date: Oct 5, 2022
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Mfg Campaign: 11488090
Recall Date: Oct 5, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:EMERGENCY:FIRE SUPRESSION:SMOKE/CO WARNING/ALARM
Potential Consequences:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River Salem Towables. The contact stated that while she was in the RV, she saw smoke. The contact inspected the fuse box and noticed that the fuse box wiring had melted. The wall behind the fuse box was burned and the electrical cord connected to the outside of the RV had also melted; however, the fire alarm failed to alert of the danger. The RV was taken to the dealer who informed the contact that they were unable to duplicate the failure. The dealer sent photos of the failure to the manufacturer and was awaiting a response. The RV was not repaired. The failure mileage was unknown.
Mfg Campaign: 11488090
Recall Date: Oct 5, 2022
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Corrective Action:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Additional Notes:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Mfg Campaign: 11482876
Recall Date: Sep 5, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Corrective Action:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Additional Notes:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Mfg Campaign: 11482876
Recall Date: Sep 5, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
Potential Consequences:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Corrective Action:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Additional Notes:
I have a 2022 Salem FSX170SS. While traveling on our first trip with this vehicle, the fresh water tank fell out of the trailer and dragged on the pavement. I was fortunately traveling through a construction area at low speed and damage was limited to the loss of the tank and underbelly. This same model had a safety recall in 2021 for the very same problem. The remedial action was for the dealer to verify and if necessary correct any installation defects e.g. poorly fitting tank. A cursory examination of the unit quickly revealed that the design is minimal and has near-zero redundancy in the event of a minor installation issue. The weakness presents a clear danger to human injury and death. The fact that I had this problem in 2022 would seem to make it clear that the company's response to this issue is woefully inadequate. I have reported this incident to Transport Canada and there is an open file. An inspector has been to my home to assess the trailer. Because I am not a US resident, I was unable to submit the form (it requires a US address). I therefore used the address of a friend. My actual address is 654 Glen Cedar Cr., Innisfil Ontario Canada L9S2J5.
Mfg Campaign: 11482876
Recall Date: Sep 5, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.
Corrective Action:
The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.
Additional Notes:
The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.
Mfg Campaign: 11467131
Recall Date: Jun 2, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
Potential Consequences:
The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.
Corrective Action:
The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.
Additional Notes:
The tongue jack provided by the manufacturer/original dealer on my unit broke within 24 hours of me bringing the unit home. At the time it broke I was already connected to the hitch but it was no longer able to lift up RV off my truck without using a separate jack. Problem was confirmed, inspected, and replaced by a separate electric tongue jack by a separate Camping World facility other than original Camping World dealer.
Mfg Campaign: 11467131
Recall Date: Jun 2, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Forest River Salem Trailer equipped with a Tongue Jack. The contact stated as he was cranking on the tongue jack, the jack failed and dropped 9 inches, causing the front of the trailer to collapse as well. The contact stated that the name of the manufacturer of the tongue jack was not available. Additionally, the model name and serial number were also not available. The dealer and the manufacturer were not made aware of the failure. The contact stated that he replaced the defective tongue jack with a new tongue jack that he purchased from the store. The tongue jack was not diagnosed nor repaired. The approximate failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Forest River Salem Trailer equipped with a Tongue Jack. The contact stated as he was cranking on the tongue jack, the jack failed and dropped 9 inches, causing the front of the trailer to collapse as well. The contact stated that the name of the manufacturer of the tongue jack was not available. Additionally, the model name and serial number were also not available. The dealer and the manufacturer were not made aware of the failure. The contact stated that he replaced the defective tongue jack with a new tongue jack that he purchased from the store. The tongue jack was not diagnosed nor repaired. The approximate failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Forest River Salem Trailer equipped with a Tongue Jack. The contact stated as he was cranking on the tongue jack, the jack failed and dropped 9 inches, causing the front of the trailer to collapse as well. The contact stated that the name of the manufacturer of the tongue jack was not available. Additionally, the model name and serial number were also not available. The dealer and the manufacturer were not made aware of the failure. The contact stated that he replaced the defective tongue jack with a new tongue jack that he purchased from the store. The tongue jack was not diagnosed nor repaired. The approximate failure mileage was 2,000.
Mfg Campaign: 11437393
Recall Date: Oct 19, 2021
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2022 Forest River Salem Trailer equipped with a Tongue Jack. The contact stated as he was cranking on the tongue jack, the jack failed and dropped 9 inches, causing the front of the trailer to collapse as well. The contact stated that the name of the manufacturer of the tongue jack was not available. Additionally, the model name and serial number were also not available. The dealer and the manufacturer were not made aware of the failure. The contact stated that he replaced the defective tongue jack with a new tongue jack that he purchased from the store. The tongue jack was not diagnosed nor repaired. The approximate failure mileage was 2,000.
Corrective Action:
The contact owns a 2022 Forest River Salem Trailer equipped with a Tongue Jack. The contact stated as he was cranking on the tongue jack, the jack failed and dropped 9 inches, causing the front of the trailer to collapse as well. The contact stated that the name of the manufacturer of the tongue jack was not available. Additionally, the model name and serial number were also not available. The dealer and the manufacturer were not made aware of the failure. The contact stated that he replaced the defective tongue jack with a new tongue jack that he purchased from the store. The tongue jack was not diagnosed nor repaired. The approximate failure mileage was 2,000.
Additional Notes:
The contact owns a 2022 Forest River Salem Trailer equipped with a Tongue Jack. The contact stated as he was cranking on the tongue jack, the jack failed and dropped 9 inches, causing the front of the trailer to collapse as well. The contact stated that the name of the manufacturer of the tongue jack was not available. Additionally, the model name and serial number were also not available. The dealer and the manufacturer were not made aware of the failure. The contact stated that he replaced the defective tongue jack with a new tongue jack that he purchased from the store. The tongue jack was not diagnosed nor repaired. The approximate failure mileage was 2,000.
Mfg Campaign: 11437393
Recall Date: Oct 19, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury