Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2023 Rockwood and Flagstaff fifth wheels. The Federal Placard states an axle rating of 5,200 lbs, when the correct axle rating is 5,000 lbs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 10-1549
Recall Date: Aug 26, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 Flagstaff and 2022-2023 Rockwood tent campers. The axle may be installed backwards, which can reduce brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 10-1539
Recall Date: Aug 1, 2022
Consumer Complaints
4 ComplaintsForest River, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Corrective Action:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Additional Notes:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Mfg Campaign: 11585739
Recall Date: Apr 29, 2024
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Corrective Action:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Additional Notes:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Mfg Campaign: 11585739
Recall Date: Apr 29, 2024
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Corrective Action:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Additional Notes:
Model 2507S Trailer, Suburban 6gal Gas/Elec Water Heater. Has been out 4 times since new last summer. Last trip lasted 5 weeks. When setting up at camp, open up trlr and operate Water heater on Gas, with any kind of winds from Drivers side rear quadrant, The CO - Propane detector goes off, and readings of up to 350ppm of CO (no gas odorant noted). Gas heater is shut off as unit is emptied of personnel, and ventilated (upper bath vent fan, and external fan in door), for 20 minutes. This is NOT a gas leak as soapy water on joints do NOT bubble on all exposed joints and no odorant smell in or around unit. The Water heater sits about a foot aft of the one slide out. Seals are in good shape on the slide out. Inspection of the Water heater body and trim cover, shows a few gaps that could very well allow exhaust gases into the interior. Note that DIRECTION of Wind is important here. Any winds from the Front or passenger side DOES NOT cause the CO Detector to sound. Winds from 90 deg on Driver side to 180 (back) causes CO Detector to sound. Levels seen on Detector are 5 to 7 times the OSHA 8hr weighted maximum exposure of 50ppm. Feel this is a design defect as the slide out may be causing a blocking of exhaust (lack of draft) out of the front cover, and the exhaust is getting blown internally. Trip lasted from 3-22-24 to 04-25-24. Electric side of Wtr Htr was used exlcusively after noting problem. No injuries occured.
Mfg Campaign: 11585739
Recall Date: Apr 29, 2024
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
First trip with trailer, 200 mile trip, stopped for gas and tire sidewall blowout sounding like a gunshot. Trailer not overloaded, cool day 60 degrees. So glad it did not happen while on the freeway as the tire blow out and lost all air would have been hard to control trailer. Goodyear Endurance Tire size ST205/7515d
Corrective Action:
First trip with trailer, 200 mile trip, stopped for gas and tire sidewall blowout sounding like a gunshot. Trailer not overloaded, cool day 60 degrees. So glad it did not happen while on the freeway as the tire blow out and lost all air would have been hard to control trailer. Goodyear Endurance Tire size ST205/7515d
Additional Notes:
First trip with trailer, 200 mile trip, stopped for gas and tire sidewall blowout sounding like a gunshot. Trailer not overloaded, cool day 60 degrees. So glad it did not happen while on the freeway as the tire blow out and lost all air would have been hard to control trailer. Goodyear Endurance Tire size ST205/7515d
Mfg Campaign: 11525035
Recall Date: Jun 2, 2023
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