Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 Flagstaff and 2022-2023 Rockwood tent campers. The axle may be installed backwards, which can reduce brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 10-1539
Recall Date: Aug 1, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 29, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022 Prime Time Avenger, Crusader, Lacrosse, Ozark, Tracer, Sanibel, East to West Della Terra, Silverlake, Forest River Cherokee, Flagstaff, IBEX, RPod, Rockwood, Salem, Sierra, Sandpiper, and Wildwood fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 8, 2022
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Coachmen Adrenaline, Apex, Catalina, Freedom Express, Spirit, East to West Alta, Della Terra, Silver Lake, Forest River Cedar Creek, Cherokee, Columbus, Flagstaff, Impression, Ozark, Rockwood, Sabre, Salem, Sandstorm, Shockwave, Stealth, Stealth Evo, Vengeance, Vibe, Wildwood, XLR Toyhauler, Palomino Puma, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Shasta Oasis, 2022 Coachmen Cross Trail, Prism, Forest River Aurora, Rainier, Wildcat, Work and Play, Prime Time Tracer, 2021-2023 Coachmen Leprechaun, and 2022-2023 Coachmen Freelander fifth wheel and travel trailer recreational vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1501
Recall Date: Apr 13, 2022
Consumer Complaints
16 ComplaintsForest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
Spare tire attached by cable underneath camper came loose and was bouncing around on road while still attached to spare tire cable. I had tightened up the spare tire cable prior to our 95 mile trip home, but the cable unwound while traveling until the spare tire started bouncing on road. Fortunately we heard the noise before too much damage was done and we were fortunate the tire didn't come off and become a road hazard to anyone following us. I see on multiple social media postings where this is a known problem with other Geo Pro campers and should be fixed by Forest River through a recall due to the risk of the issue.
Corrective Action:
Spare tire attached by cable underneath camper came loose and was bouncing around on road while still attached to spare tire cable. I had tightened up the spare tire cable prior to our 95 mile trip home, but the cable unwound while traveling until the spare tire started bouncing on road. Fortunately we heard the noise before too much damage was done and we were fortunate the tire didn't come off and become a road hazard to anyone following us. I see on multiple social media postings where this is a known problem with other Geo Pro campers and should be fixed by Forest River through a recall due to the risk of the issue.
Additional Notes:
Spare tire attached by cable underneath camper came loose and was bouncing around on road while still attached to spare tire cable. I had tightened up the spare tire cable prior to our 95 mile trip home, but the cable unwound while traveling until the spare tire started bouncing on road. Fortunately we heard the noise before too much damage was done and we were fortunate the tire didn't come off and become a road hazard to anyone following us. I see on multiple social media postings where this is a known problem with other Geo Pro campers and should be fixed by Forest River through a recall due to the risk of the issue.
Mfg Campaign: 11674762
Recall Date: Jul 19, 2025
Forest River, Inc.
Defect Description:
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Potential Consequences:
Spare tire attached by cable underneath camper came loose and was bouncing around on road while still attached to spare tire cable. I had tightened up the spare tire cable prior to our 95 mile trip home, but the cable unwound while traveling until the spare tire started bouncing on road. Fortunately we heard the noise before too much damage was done and we were fortunate the tire didn't come off and become a road hazard to anyone following us. I see on multiple social media postings where this is a known problem with other Geo Pro campers and should be fixed by Forest River through a recall due to the risk of the issue.
Corrective Action:
Spare tire attached by cable underneath camper came loose and was bouncing around on road while still attached to spare tire cable. I had tightened up the spare tire cable prior to our 95 mile trip home, but the cable unwound while traveling until the spare tire started bouncing on road. Fortunately we heard the noise before too much damage was done and we were fortunate the tire didn't come off and become a road hazard to anyone following us. I see on multiple social media postings where this is a known problem with other Geo Pro campers and should be fixed by Forest River through a recall due to the risk of the issue.
Additional Notes:
Spare tire attached by cable underneath camper came loose and was bouncing around on road while still attached to spare tire cable. I had tightened up the spare tire cable prior to our 95 mile trip home, but the cable unwound while traveling until the spare tire started bouncing on road. Fortunately we heard the noise before too much damage was done and we were fortunate the tire didn't come off and become a road hazard to anyone following us. I see on multiple social media postings where this is a known problem with other Geo Pro campers and should be fixed by Forest River through a recall due to the risk of the issue.
Mfg Campaign: 11674762
Recall Date: Jul 19, 2025
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Corrective Action:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Additional Notes:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Mfg Campaign: 11602447
Recall Date: Jul 15, 2024
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Corrective Action:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Additional Notes:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Mfg Campaign: 11602447
Recall Date: Jul 15, 2024
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:SERVICE CONNECTION
Potential Consequences:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Corrective Action:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Additional Notes:
There was a fire that was created with the factory installed wiring that initiated at the shore power connection where one of the 50 amp wires was loose, heated up, melted the surrounding area and started a fire.
Mfg Campaign: 11602447
Recall Date: Jul 15, 2024
Forest River, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Spare tire. ST205/75R14. Performing a walk around inspection of my camper and noticed a large Bulge under the tire cover on my spare tire. Removed tire cover and photographed the strange occurrence. This tire has been covered and unused since purchased with new camper.
Corrective Action:
Spare tire. ST205/75R14. Performing a walk around inspection of my camper and noticed a large Bulge under the tire cover on my spare tire. Removed tire cover and photographed the strange occurrence. This tire has been covered and unused since purchased with new camper.
Additional Notes:
Spare tire. ST205/75R14. Performing a walk around inspection of my camper and noticed a large Bulge under the tire cover on my spare tire. Removed tire cover and photographed the strange occurrence. This tire has been covered and unused since purchased with new camper.
Mfg Campaign: 11577396
Recall Date: Mar 14, 2024
Forest River, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.
Corrective Action:
The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.
Additional Notes:
The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.
Mfg Campaign: 11537947
Recall Date: Aug 11, 2023
Forest River, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.
Corrective Action:
The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.
Additional Notes:
The transmission failed on our 2019 Subaru Touring Ascent. Also, the Bluetooth brake system for pulling our trailer was losing electrical contact as it wobbled on and off. We tried to remedy this blue tooth situation before our last journey with the Camping World dealership who sold us the trailer, but it still was not connecting properly . We were put at risk and others were put at risk because the blue tooth wireless brakes were not functioning correctly. The trailer swaying into a traffic lane also put us and others at risk. The Subaru Ascent can not tow this 2022 GeoPro trailer safely. We were told by various salesmen that it could. The service manager at the Subaru dealer confirmed that this trailer is indeed too heavy for the 2019 Ascent touring model. There is excess forward weight on the drivers side causing the trailer to pull to the left due to the extra weight of the side out and the 60 gallon water tank even when using a:sway bar. We had no warning lights prior to the failure.
Mfg Campaign: 11537947
Recall Date: Aug 11, 2023
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an active recall on this vehicle: NHTSA: 22V556, Canadian: 2022-368 22V556, 2022-368 - LCI AWNINGS 20E-055 It was inspected and I was told there is nothing wrong with it, now a month later it is failing and no one wants to help me! I have uploaded pictures of the failing awning! How do these companies get away with this? If it is a known defect why are they not forced to replace the defective item BEFORE it fails? This situation is absurd and needs to be better handled and the manufacturer forced to replace known defective items!
Corrective Action:
There is an active recall on this vehicle: NHTSA: 22V556, Canadian: 2022-368 22V556, 2022-368 - LCI AWNINGS 20E-055 It was inspected and I was told there is nothing wrong with it, now a month later it is failing and no one wants to help me! I have uploaded pictures of the failing awning! How do these companies get away with this? If it is a known defect why are they not forced to replace the defective item BEFORE it fails? This situation is absurd and needs to be better handled and the manufacturer forced to replace known defective items!
Additional Notes:
There is an active recall on this vehicle: NHTSA: 22V556, Canadian: 2022-368 22V556, 2022-368 - LCI AWNINGS 20E-055 It was inspected and I was told there is nothing wrong with it, now a month later it is failing and no one wants to help me! I have uploaded pictures of the failing awning! How do these companies get away with this? If it is a known defect why are they not forced to replace the defective item BEFORE it fails? This situation is absurd and needs to be better handled and the manufacturer forced to replace known defective items!
Mfg Campaign: 11525402
Recall Date: Jun 5, 2023
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Potential Consequences:
The contact owns a 2022 Forest River Rockwood. The contact stated that while the RV was parked, there was a short circuit causing the RV to catch fire from the inside. The fire marshals extinguished the fire. There was a police report filed. There were no injuries. The RV was taken to a dealer, where it was diagnosed with electrical system failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Forest River Rockwood. The contact stated that while the RV was parked, there was a short circuit causing the RV to catch fire from the inside. The fire marshals extinguished the fire. There was a police report filed. There were no injuries. The RV was taken to a dealer, where it was diagnosed with electrical system failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Forest River Rockwood. The contact stated that while the RV was parked, there was a short circuit causing the RV to catch fire from the inside. The fire marshals extinguished the fire. There was a police report filed. There were no injuries. The RV was taken to a dealer, where it was diagnosed with electrical system failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Mfg Campaign: 11502804
Recall Date: Jan 20, 2023
Forest River, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Nothing happened. My complaint is the inactivity and not resolving recall #22V243 on a propane connector on my RV that can leak and cause an explosion. I received the notice 4 months ago and I'm told there are no parts available when Forest river is pumping out new trailers every hour. This is ridiculous!
Corrective Action:
Nothing happened. My complaint is the inactivity and not resolving recall #22V243 on a propane connector on my RV that can leak and cause an explosion. I received the notice 4 months ago and I'm told there are no parts available when Forest river is pumping out new trailers every hour. This is ridiculous!
Additional Notes:
Nothing happened. My complaint is the inactivity and not resolving recall #22V243 on a propane connector on my RV that can leak and cause an explosion. I received the notice 4 months ago and I'm told there are no parts available when Forest river is pumping out new trailers every hour. This is ridiculous!
Mfg Campaign: 11481817
Recall Date: Aug 29, 2022
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Forest River Rockwood. The contact received notification of NHTSA Campaign Number: 22V243000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the issue was resolved months ago.
Corrective Action:
The contact owns a 2022 Forest River Rockwood. The contact received notification of NHTSA Campaign Number: 22V243000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the issue was resolved months ago.
Additional Notes:
The contact owns a 2022 Forest River Rockwood. The contact received notification of NHTSA Campaign Number: 22V243000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact stated the issue was resolved months ago.
Mfg Campaign: 11481825
Recall Date: Aug 29, 2022
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Forest River Rockwood Trailer. The contact stated that upon purchase of the trailer; several, exposed electrical wires were left hanging from underneath the trailer. The contact also stated that the electrical winch that raised the canopy would remain active. The contact expressed concern that if the winch were to be hit from the outside the trailer, severe damage could be caused to the trailer. The manufacturer had been notified about the failure but had offered no assistance. The vehicle had yet to be repaired. The failure mileage was 0.
Corrective Action:
The contact owns a 2022 Forest River Rockwood Trailer. The contact stated that upon purchase of the trailer; several, exposed electrical wires were left hanging from underneath the trailer. The contact also stated that the electrical winch that raised the canopy would remain active. The contact expressed concern that if the winch were to be hit from the outside the trailer, severe damage could be caused to the trailer. The manufacturer had been notified about the failure but had offered no assistance. The vehicle had yet to be repaired. The failure mileage was 0.
Additional Notes:
The contact owns a 2022 Forest River Rockwood Trailer. The contact stated that upon purchase of the trailer; several, exposed electrical wires were left hanging from underneath the trailer. The contact also stated that the electrical winch that raised the canopy would remain active. The contact expressed concern that if the winch were to be hit from the outside the trailer, severe damage could be caused to the trailer. The manufacturer had been notified about the failure but had offered no assistance. The vehicle had yet to be repaired. The failure mileage was 0.
Mfg Campaign: 11476568
Recall Date: Jul 29, 2022
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Corrective Action:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Additional Notes:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Mfg Campaign: 11472042
Recall Date: Jul 1, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Corrective Action:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Additional Notes:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Mfg Campaign: 11472042
Recall Date: Jul 1, 2022
Forest River, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Corrective Action:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Additional Notes:
I am a new owner of a Forrest River Rockwood Extreme Sports Package Pop-up single axel RV camper trailer. Purchase date was 05/27/2022. Incident occurred on June 23rd 2022. (27th day of ownership) During this trailers very first trip out my husband, our kids and I had a catastrophic Lug Stud/Lug Nut failure on the driver side tire which caused the trailer to lose the entire wheel and tire and caused so much damage that I fear my new trailer is going to become totaled out once an insurance adjuster comes to inspect it. Without warning, this incident caused the trailer to bounce and then slam on the highway and then lose control. The sheer forces involved caused the slide out dinette to become unlocked and spill out all over the side of the highway, destroying the plywood structure of the trailers livable space on the drivers side which included the furnace, propane lines, electrical lines, and even the cable system which is needed to fully raise the pop up. While talking to the Highway DPS and the tow truck driver, they both were in agreement that either the Dealership or the Manufacturer over tightened the lug nuts. This is because 3 of the 5 lug studs were completely sheered off, so much so that they were flush with the mating surface of the hub. After looking at the rim of the wheel that was involved it looks possible that the remaining 2 lug nuts may have shattered or failed in some way from the forces that were placed on them from not having those other lug studs to distribute the weight. The trailer was towed to the dealership, where it was purchased from, and they looked at it and were heard speaking to each other that the axle looks to be bent and that the damages look to be a total loss. The dealership person who I am working with does not want to admit that it is a defect and wont let my husband and I get our belongings out of the trailer until an insurance adjustor/inspector comes to look at the trailer and the damages.
Mfg Campaign: 11472042
Recall Date: Jul 1, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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