Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10D-0950
Recall Date: Feb 8, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019 Coachmen Work and Play and Adrenaline recreational trailers, 2018-2019 Forest River Forester and XLR recreational trailers and 2018 Forest River Rockwood recreational trailers. The awning may deploy while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0715
Recall Date: Aug 13, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10-0786
Recall Date: Jul 18, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0610
Recall Date: Jan 12, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10-0588
Recall Date: Oct 26, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff recreational trailers equipped with Dexter Axles. The spindle nut on the axles may not have been torqued to the proper specifications.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10C-0496
Recall Date: Aug 23, 2017
Consumer Complaints
9 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Potential Consequences:
The contact owns a 2018 Forest River Rockwood Mini-Lite M-1905 Camper. The contact stated while driving 60 MPH, the front driver’s side tire experienced a blowout. The contact stated while inspecting the camper, he noticed that the subframe was collapsing. The contact stated he continued driving back to his residence after replacing the driver’s side tire. The contact took the camper to the local dealer and was informed that they were unable to repair the camper. The manufacturer had not been informed of the failure. The VIN information was not available. The contact noted that the manufacturer has been notified and that the camper is not functional.
Corrective Action:
The contact owns a 2018 Forest River Rockwood Mini-Lite M-1905 Camper. The contact stated while driving 60 MPH, the front driver’s side tire experienced a blowout. The contact stated while inspecting the camper, he noticed that the subframe was collapsing. The contact stated he continued driving back to his residence after replacing the driver’s side tire. The contact took the camper to the local dealer and was informed that they were unable to repair the camper. The manufacturer had not been informed of the failure. The VIN information was not available. The contact noted that the manufacturer has been notified and that the camper is not functional.
Additional Notes:
The contact owns a 2018 Forest River Rockwood Mini-Lite M-1905 Camper. The contact stated while driving 60 MPH, the front driver’s side tire experienced a blowout. The contact stated while inspecting the camper, he noticed that the subframe was collapsing. The contact stated he continued driving back to his residence after replacing the driver’s side tire. The contact took the camper to the local dealer and was informed that they were unable to repair the camper. The manufacturer had not been informed of the failure. The VIN information was not available. The contact noted that the manufacturer has been notified and that the camper is not functional.
Mfg Campaign: 11512950
Recall Date: Mar 21, 2023
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Forest River Rockwood equipped with Castle Rock tires, Tire Line: Radial ST226, Tire Size: ST205/75/R14, DOT Number: JUJTYMT2817. The contact stated while driving 58 MPH, the driver’s and passenger’s side rear tires experienced blowouts and thread separation. The contact was able to pull over safely and replace the tires. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2018 Forest River Rockwood equipped with Castle Rock tires, Tire Line: Radial ST226, Tire Size: ST205/75/R14, DOT Number: JUJTYMT2817. The contact stated while driving 58 MPH, the driver’s and passenger’s side rear tires experienced blowouts and thread separation. The contact was able to pull over safely and replace the tires. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2018 Forest River Rockwood equipped with Castle Rock tires, Tire Line: Radial ST226, Tire Size: ST205/75/R14, DOT Number: JUJTYMT2817. The contact stated while driving 58 MPH, the driver’s and passenger’s side rear tires experienced blowouts and thread separation. The contact was able to pull over safely and replace the tires. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11472608
Recall Date: Jul 6, 2022
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns 2018 Forest River Rockwood equipped with Lionshead Tires, Tire Line: Castle Rock ST Radial 226, Tire Size: ST225/75/R15, DOT Number: (N/A). The contact stated that the passenger’s side tire had a blowout with no warning. The contact stated that the tire was completely shredded. The contact stated that the tire was replaced with the spare which also had a blowout. The spare tire was also a Lionshead Tire, Tire Line: Castle Rock ST Radial 226, Tire size: ST225/75/R15, DOT Number: JULT1MT2016). The tire was not taken to be inspected. The contact stated that she was awaiting a call back from the tire manufacturer. The contact stated that the driver's side Lionshead, Tire Line: Castle Rock ST Radial 226, Tire Size: ST225/75/R15, DOT Number: JULTMT3017 was bulging. The failure mileage was unknown.
Corrective Action:
The contact owns 2018 Forest River Rockwood equipped with Lionshead Tires, Tire Line: Castle Rock ST Radial 226, Tire Size: ST225/75/R15, DOT Number: (N/A). The contact stated that the passenger’s side tire had a blowout with no warning. The contact stated that the tire was completely shredded. The contact stated that the tire was replaced with the spare which also had a blowout. The spare tire was also a Lionshead Tire, Tire Line: Castle Rock ST Radial 226, Tire size: ST225/75/R15, DOT Number: JULT1MT2016). The tire was not taken to be inspected. The contact stated that she was awaiting a call back from the tire manufacturer. The contact stated that the driver's side Lionshead, Tire Line: Castle Rock ST Radial 226, Tire Size: ST225/75/R15, DOT Number: JULTMT3017 was bulging. The failure mileage was unknown.
Additional Notes:
The contact owns 2018 Forest River Rockwood equipped with Lionshead Tires, Tire Line: Castle Rock ST Radial 226, Tire Size: ST225/75/R15, DOT Number: (N/A). The contact stated that the passenger’s side tire had a blowout with no warning. The contact stated that the tire was completely shredded. The contact stated that the tire was replaced with the spare which also had a blowout. The spare tire was also a Lionshead Tire, Tire Line: Castle Rock ST Radial 226, Tire size: ST225/75/R15, DOT Number: JULT1MT2016). The tire was not taken to be inspected. The contact stated that she was awaiting a call back from the tire manufacturer. The contact stated that the driver's side Lionshead, Tire Line: Castle Rock ST Radial 226, Tire Size: ST225/75/R15, DOT Number: JULTMT3017 was bulging. The failure mileage was unknown.
Mfg Campaign: 11471203
Recall Date: Jun 27, 2022
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
CONSTITUENT IS REQUESTING THAT CASTLE ROCK TIRES' ST 225/75R15 BE INVESTIGATED DUE TO RECEIVED COMPLAINTS REGARDING BLOWOUTS AND OTHER SAFETY CONCERNS.
Corrective Action:
CONSTITUENT IS REQUESTING THAT CASTLE ROCK TIRES' ST 225/75R15 BE INVESTIGATED DUE TO RECEIVED COMPLAINTS REGARDING BLOWOUTS AND OTHER SAFETY CONCERNS.
Additional Notes:
CONSTITUENT IS REQUESTING THAT CASTLE ROCK TIRES' ST 225/75R15 BE INVESTIGATED DUE TO RECEIVED COMPLAINTS REGARDING BLOWOUTS AND OTHER SAFETY CONCERNS.
Mfg Campaign: 11447163
Recall Date: Jan 12, 2022
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We purchased a 2018 Forest River Rockwood Windjammer 3006wk from a private seller on July 17th, 2021. Within less than five minutes of picking it up, the exterior kitchen door popped open, and hit a brick mail box near the side of the road. We are sure the door popped open, because the awning sticks out further than the door, and it was not effected. After the incident, I found a Windjammer forum with a post from another person who had issues with this same door popping open while the trailer was in motion. This was not a busy road, however if this had of happened on a highway or busy area, it could have caused serious injury. There was minimal damage to the mailbox, however extensive damage to our just purchased trailer. The exterior kitchen door was completely ripped off and unsalvageable. It is obvious that it had popped open, based on where the door shows impact. Also, when the door made the impact, it tore a small place in the side of the trailer body, again making it obvious the door had been pushed up and to an angle at impact. The front of the cabinets in the exterior kitchen flew off, and the refrigerator came open causing shelves from inside to shatter in the road. Therefore, in addition to the door being ripped off, there were a lot of debris flying out with it, which again could have caused serious injury. The trailer is available for inspection, however we will not be moving it again. Someone would need to come to trailer. Safety was put at risk because the door could have made impact with another vehicle, and/or the flying debris could have caused serious accident or injuries. It has not been reproduced or confirmed by dealer, as the damage is there and obvious in photos. We are not comfortable towing the trailer again. Police and insurance were not involved, because we were able to settle directly with owners of mailbox. There was no warning, and we were not aware of this being a problem, as we had just purchased the trailer.
Corrective Action:
We purchased a 2018 Forest River Rockwood Windjammer 3006wk from a private seller on July 17th, 2021. Within less than five minutes of picking it up, the exterior kitchen door popped open, and hit a brick mail box near the side of the road. We are sure the door popped open, because the awning sticks out further than the door, and it was not effected. After the incident, I found a Windjammer forum with a post from another person who had issues with this same door popping open while the trailer was in motion. This was not a busy road, however if this had of happened on a highway or busy area, it could have caused serious injury. There was minimal damage to the mailbox, however extensive damage to our just purchased trailer. The exterior kitchen door was completely ripped off and unsalvageable. It is obvious that it had popped open, based on where the door shows impact. Also, when the door made the impact, it tore a small place in the side of the trailer body, again making it obvious the door had been pushed up and to an angle at impact. The front of the cabinets in the exterior kitchen flew off, and the refrigerator came open causing shelves from inside to shatter in the road. Therefore, in addition to the door being ripped off, there were a lot of debris flying out with it, which again could have caused serious injury. The trailer is available for inspection, however we will not be moving it again. Someone would need to come to trailer. Safety was put at risk because the door could have made impact with another vehicle, and/or the flying debris could have caused serious accident or injuries. It has not been reproduced or confirmed by dealer, as the damage is there and obvious in photos. We are not comfortable towing the trailer again. Police and insurance were not involved, because we were able to settle directly with owners of mailbox. There was no warning, and we were not aware of this being a problem, as we had just purchased the trailer.
Additional Notes:
We purchased a 2018 Forest River Rockwood Windjammer 3006wk from a private seller on July 17th, 2021. Within less than five minutes of picking it up, the exterior kitchen door popped open, and hit a brick mail box near the side of the road. We are sure the door popped open, because the awning sticks out further than the door, and it was not effected. After the incident, I found a Windjammer forum with a post from another person who had issues with this same door popping open while the trailer was in motion. This was not a busy road, however if this had of happened on a highway or busy area, it could have caused serious injury. There was minimal damage to the mailbox, however extensive damage to our just purchased trailer. The exterior kitchen door was completely ripped off and unsalvageable. It is obvious that it had popped open, based on where the door shows impact. Also, when the door made the impact, it tore a small place in the side of the trailer body, again making it obvious the door had been pushed up and to an angle at impact. The front of the cabinets in the exterior kitchen flew off, and the refrigerator came open causing shelves from inside to shatter in the road. Therefore, in addition to the door being ripped off, there were a lot of debris flying out with it, which again could have caused serious injury. The trailer is available for inspection, however we will not be moving it again. Someone would need to come to trailer. Safety was put at risk because the door could have made impact with another vehicle, and/or the flying debris could have caused serious accident or injuries. It has not been reproduced or confirmed by dealer, as the damage is there and obvious in photos. We are not comfortable towing the trailer again. Police and insurance were not involved, because we were able to settle directly with owners of mailbox. There was no warning, and we were not aware of this being a problem, as we had just purchased the trailer.
Mfg Campaign: 11425903
Recall Date: Jul 22, 2021
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Tire size ST225/75/R15 On 7/16/2020 we were travelling and our passenger tire blew causing damage to the side of our trailer. We were on the Antioch Bridge and when we heard the noise we had to travel over a mile to slowly reach a safe area to pull over. When we got home we inspected the other tires and found that another tire had a huge bump on it. We replaced both tires at Les Schwab. We were told that these tires were not recommended to be on a trailer. Then on 7/14/2021 we were travelling on the highway and we heard a loud noise. We pulled over and discovered that one of the other original tires on the trailer had blown now making 3/4 tires. The tire had completely come apart, again very unsafe. We decided to take that tire and the 4th and final original tire to be replaced, by Les Schwab, only to be told the 4th tire also had very unusual wire exposure and very unsafe. In neither of the incidents was there any impact that caused the blowout. Both times my family of 5 was travelling in the towing vehicle. These tires have very low mileage. We were refunded a small portion of the cost, by the tires manafacturer.
Corrective Action:
Tire size ST225/75/R15 On 7/16/2020 we were travelling and our passenger tire blew causing damage to the side of our trailer. We were on the Antioch Bridge and when we heard the noise we had to travel over a mile to slowly reach a safe area to pull over. When we got home we inspected the other tires and found that another tire had a huge bump on it. We replaced both tires at Les Schwab. We were told that these tires were not recommended to be on a trailer. Then on 7/14/2021 we were travelling on the highway and we heard a loud noise. We pulled over and discovered that one of the other original tires on the trailer had blown now making 3/4 tires. The tire had completely come apart, again very unsafe. We decided to take that tire and the 4th and final original tire to be replaced, by Les Schwab, only to be told the 4th tire also had very unusual wire exposure and very unsafe. In neither of the incidents was there any impact that caused the blowout. Both times my family of 5 was travelling in the towing vehicle. These tires have very low mileage. We were refunded a small portion of the cost, by the tires manafacturer.
Additional Notes:
Tire size ST225/75/R15 On 7/16/2020 we were travelling and our passenger tire blew causing damage to the side of our trailer. We were on the Antioch Bridge and when we heard the noise we had to travel over a mile to slowly reach a safe area to pull over. When we got home we inspected the other tires and found that another tire had a huge bump on it. We replaced both tires at Les Schwab. We were told that these tires were not recommended to be on a trailer. Then on 7/14/2021 we were travelling on the highway and we heard a loud noise. We pulled over and discovered that one of the other original tires on the trailer had blown now making 3/4 tires. The tire had completely come apart, again very unsafe. We decided to take that tire and the 4th and final original tire to be replaced, by Les Schwab, only to be told the 4th tire also had very unusual wire exposure and very unsafe. In neither of the incidents was there any impact that caused the blowout. Both times my family of 5 was travelling in the towing vehicle. These tires have very low mileage. We were refunded a small portion of the cost, by the tires manafacturer.
Mfg Campaign: 11425591
Recall Date: Jul 19, 2021
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD. THE CONTACT STATED WHILE TRANSFERRING THE TRAILER, THE WATER BRACKET FROM THE WATER TANK DETACHED FROM THE TRAILER. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND COMPLETELY DETACHED THE WATER TANK FROM THE TRAILER. THE CONTACT STATED THAT ALL THREE WATER TANKS WERE USING THE SAME 10 INCH BRACKETS. TERRY'S RV CENTER (20450 SOUTH LA GRANGE ROAD, FRANKFORT, IL 60423, (815) 464-7510) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## FOREST RIVER 2018 GEO PRO G19 ##
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD. THE CONTACT STATED WHILE TRANSFERRING THE TRAILER, THE WATER BRACKET FROM THE WATER TANK DETACHED FROM THE TRAILER. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND COMPLETELY DETACHED THE WATER TANK FROM THE TRAILER. THE CONTACT STATED THAT ALL THREE WATER TANKS WERE USING THE SAME 10 INCH BRACKETS. TERRY'S RV CENTER (20450 SOUTH LA GRANGE ROAD, FRANKFORT, IL 60423, (815) 464-7510) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## FOREST RIVER 2018 GEO PRO G19 ##
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD. THE CONTACT STATED WHILE TRANSFERRING THE TRAILER, THE WATER BRACKET FROM THE WATER TANK DETACHED FROM THE TRAILER. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND COMPLETELY DETACHED THE WATER TANK FROM THE TRAILER. THE CONTACT STATED THAT ALL THREE WATER TANKS WERE USING THE SAME 10 INCH BRACKETS. TERRY'S RV CENTER (20450 SOUTH LA GRANGE ROAD, FRANKFORT, IL 60423, (815) 464-7510) WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. ## VIN PASSED ## FOREST RIVER 2018 GEO PRO G19 ##
Mfg Campaign: 11415818
Recall Date: May 10, 2021
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING THROUGH A PARKING LOT, THE GRAY WASTEWATER TANK OF THE TRAVEL TRAILER FELL OFF OUT FROM UNDER THE FRAME. ONE OF THE CROSSBARS SUPPORTING THE TANK PERPENDICULARLY HAD FAILED. THE TANK, 7FT STEEL SUPPORT (APPROX 15LBS), AND OTHER PLASTIC PIPING COMPONENTS SIMPLY FELL OFF FROM THIS FAILURE AND COULD HAVE CAUSED A CATASTROPHIC INCIDENT HAD THIS OCCURRED AT SPEED OR ON A MAJOR HIGHWAY. IT APPEARS THAT THE SUPPORTING STRAPS OR OTHER STEEL ELEMENTS FOUND ON THE FRESHWATER TANK TO HELP WITH EXTRA SUPPORT ARE NOT BEING INCLUDED FOR THE GRAY OR BLACK WATER TANKS.
Corrective Action:
WHILE DRIVING THROUGH A PARKING LOT, THE GRAY WASTEWATER TANK OF THE TRAVEL TRAILER FELL OFF OUT FROM UNDER THE FRAME. ONE OF THE CROSSBARS SUPPORTING THE TANK PERPENDICULARLY HAD FAILED. THE TANK, 7FT STEEL SUPPORT (APPROX 15LBS), AND OTHER PLASTIC PIPING COMPONENTS SIMPLY FELL OFF FROM THIS FAILURE AND COULD HAVE CAUSED A CATASTROPHIC INCIDENT HAD THIS OCCURRED AT SPEED OR ON A MAJOR HIGHWAY. IT APPEARS THAT THE SUPPORTING STRAPS OR OTHER STEEL ELEMENTS FOUND ON THE FRESHWATER TANK TO HELP WITH EXTRA SUPPORT ARE NOT BEING INCLUDED FOR THE GRAY OR BLACK WATER TANKS.
Additional Notes:
WHILE DRIVING THROUGH A PARKING LOT, THE GRAY WASTEWATER TANK OF THE TRAVEL TRAILER FELL OFF OUT FROM UNDER THE FRAME. ONE OF THE CROSSBARS SUPPORTING THE TANK PERPENDICULARLY HAD FAILED. THE TANK, 7FT STEEL SUPPORT (APPROX 15LBS), AND OTHER PLASTIC PIPING COMPONENTS SIMPLY FELL OFF FROM THIS FAILURE AND COULD HAVE CAUSED A CATASTROPHIC INCIDENT HAD THIS OCCURRED AT SPEED OR ON A MAJOR HIGHWAY. IT APPEARS THAT THE SUPPORTING STRAPS OR OTHER STEEL ELEMENTS FOUND ON THE FRESHWATER TANK TO HELP WITH EXTRA SUPPORT ARE NOT BEING INCLUDED FOR THE GRAY OR BLACK WATER TANKS.
Mfg Campaign: 11388230
Recall Date: Jan 14, 2021
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD GEO PRO RV. THE CONTACT STATED WHILE THE TRAILER WAS AT A STOP, THE CONTACT NOTICED THAT THE TRAILER FRAME WAS TWISTED. THE TRAILER WAS TOWED TO MIKE THOMPSON'S RV SUPER STORE LOCATED AT (18240 WARD ST, FOUNTAIN VALLEY, CA 92708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MOUNTING SYSTEM NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD GEO PRO RV. THE CONTACT STATED WHILE THE TRAILER WAS AT A STOP, THE CONTACT NOTICED THAT THE TRAILER FRAME WAS TWISTED. THE TRAILER WAS TOWED TO MIKE THOMPSON'S RV SUPER STORE LOCATED AT (18240 WARD ST, FOUNTAIN VALLEY, CA 92708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MOUNTING SYSTEM NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER ROCKWOOD GEO PRO RV. THE CONTACT STATED WHILE THE TRAILER WAS AT A STOP, THE CONTACT NOTICED THAT THE TRAILER FRAME WAS TWISTED. THE TRAILER WAS TOWED TO MIKE THOMPSON'S RV SUPER STORE LOCATED AT (18240 WARD ST, FOUNTAIN VALLEY, CA 92708) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MOUNTING SYSTEM NEEDED TO BE REPLACED. THE RV WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11319175
Recall Date: Mar 24, 2020
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