FOREST RIVER ROCKPORT 2019

Complete listing of complaints and recalls for this vehicle

1
Complaints
9
Recalls

Complaints & Recalls

1 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 24V313000 SAFETY RECALL
54 Vehicles Affected
Recall Date: May 3, 2024
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2011, 2016-2019, 2021-2024 Rockport Work Trucks. The rear liftgate may have been installed without a U-bolt on the driver and passenger side, which can allow the liftgate to fall to the ground when loaded.

Potential Risk:
A liftgate that falls unexpectedly increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the U-bolts, as necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Forest River Customer Service at 1-574-522-7599. Forest River's number for this recall is 65-1700.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 65-1770
Notice Date: May 17, 2024
Recall Date: May 3, 2024
Forest River, Inc.
NHTSA Campaign: 20V688000 SAFETY RECALL
94 Vehicles Affected
Recall Date: Nov 6, 2020
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2019-2020 Rockport work trucks. The battery box installed on these vehicles may be inadequately welded, and could detach.

Potential Risk:
If the battery box detaches, it can increase the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will inspect the battery box for proper welding, and if necessary install rivets to secure the battery box, free of charge. The recall began December 8, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-1252.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 29-1252
Notice Date: Dec 8, 2020
Recall Date: Nov 6, 2020
Forest River, Inc.
NHTSA Campaign: 20V029000 SAFETY RECALL
4.1K Vehicles Affected
Recall Date: Jan 20, 2020
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2014-2019 Rockport Work Truck vehicles. The roof and front cap may have been improperly fastened together, potentially allowing the roof to detach from the front cap and vehicle.

Potential Risk:
If the roof detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will inspect the vehicles and properly secure the roofs, as necessary, free of charge. The recall began February 3, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-1123.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 51-1123
Notice Date: Feb 3, 2020
Recall Date: Jan 20, 2020
Forest River, Inc.
NHTSA Campaign: 19V604000 SAFETY RECALL
51 Vehicles Affected
Recall Date: Aug 16, 2019
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2019 Rockport box vans and service bodies, equipped with Uline Bulk Storage racks. Due to improper welding, the bulk storage beams may fail when loaded.

Potential Risk:
If the beams fail, components may fall off and strike occupants, increasing risk the risk of an injury.
FREE Recall Solution:
Forest River will notify owners, and dealers will install replacement beams that were correctly welded, free of charge. The recall is expected to begin August 29, 2019. Owners may contact Forest River customer service at 1-574-522-7599 or Uline customer service at 1-800-295-5510 or email at customerservice@uline.com. Forest River's number for this recall is 29-1074.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 29-1074
Notice Date: Aug 29, 2019
Recall Date: Aug 16, 2019
Forest River, Inc.
NHTSA Campaign: 19V505000 SAFETY RECALL
63 Vehicles Affected
Recall Date: Jul 1, 2019
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2019 Rockport work trucks equipped with an optional trailer brake controller. The brake controller may have been wired improperly, which may prevent the brake controller from activating the trailer brakes when the vehicle's brakes are applied.

Potential Risk:
Without the trailer brakes assisting, stopping distances may be lengthened, increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will replace the brake controller, free of charge. The recall began July 23, 2019. Owners may contact Forest River customer service at 1-574-327-2392. Forest River's number for this recall is 65-1046.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 65-1046
Notice Date: Jul 23, 2019
Recall Date: Jul 1, 2019
Forest River, Inc.
NHTSA Campaign: 19V258000 SAFETY RECALL
146 Vehicles Affected
Recall Date: Mar 29, 2019
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2017-2019 Rockport work trucks. The inline fuse that protects the cargo and compartment lights circuit may not have been installed during production.

Potential Risk:
Without inline fuse protection, excess current cause the wiring to melt, increasing the risk of a fire.
FREE Recall Solution:
Forest River has notified owners, and dealers will install an inline fuse, free of charge. The recall began April 8, 2019. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-0987.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 29-0987
Notice Date: Apr 8, 2019
Recall Date: Mar 29, 2019
Forest River, Inc.
NHTSA Campaign: 19V202000 SAFETY RECALL
3.1K Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Orion Class C, Freelander Class C, and Leprechaun Class C motorhomes, Rockport work trucks, and Berkshire Ultra Coach, and StarCraft shuttle buses, equipped with ASA Electronics back up mirror-monitors, model number VOM74MM. The affected displays may revert back to the factory default settings, causing the camera image to be reversed.

Potential Risk:
If the monitor displays the image in reverse, the driver may unintentionally turn the opposite direction, increasing the risk of crash.
FREE Recall Solution:
Forest River has notified owners, and dealers will install a harness/relay/capacitor module, free of charge. The recall began April 8, 2019. Orion, Freelander, and Leprechaun owners may contact Forest River customer service at 1-574-825-8602. Rockport owners should call 1-574-522-7599 and Berkshire, and Starcraft owners should call 1-574-642-3112. ASA Customer service can be reached at 1-800-384-4400. Forest River's number for this recall is 51-0980.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 51-0980
Notice Date: Apr 8, 2019
Recall Date: Mar 14, 2019
Forest River, Inc.
NHTSA Campaign: 18V876000 SAFETY RECALL
142 Vehicles Affected
Recall Date: Dec 10, 2018
Safety Issue:

Forest River, Inc (Forest River) is recalling certain 2019 Rockport vehicles. The Federal Placard may indicate an incorrect Gross Axle Weight Rating (GAWR), which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
An overloaded vehicle may cause operator to lose control of vehicle, increasing the risk of a crash.
FREE Recall Solution:
Forest River has notified owners, and dealers will replace the Federal Placard with a new corrected Placard, free of charge. The recall began January 18, 2018. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-0919.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 51-0919
Notice Date: Dec 18, 2018
Recall Date: Dec 10, 2018

Consumer Complaints

1 Complaint
Forest River, Inc.
Campaign: 11428244 Other
Aug 8, 2021
Defect Description:

SUSPENSION

Potential Consequences:

Dexter Torsion axle has experienced a sudden failure on one side. Trailer tire/rim has too much negative camber and is almost touching the inner fender. The space between tire and fender on the affected side is 1/2 as much as on the unaffected side of the travel trailer. The travel trailer has NEVER been overloaded and has NEVER hit anything to cause this problem. I do NOT feel safe towing this travel trailer anywhere, including to the dealer. Images of tag on axle and travel trailer ID tag are attached. THANK you for your time. Take care.

Corrective Action:

Dexter Torsion axle has experienced a sudden failure on one side. Trailer tire/rim has too much negative camber and is almost touching the inner fender. The space between tire and fender on the affected side is 1/2 as much as on the unaffected side of the travel trailer. The travel trailer has NEVER been overloaded and has NEVER hit anything to cause this problem. I do NOT feel safe towing this travel trailer anywhere, including to the dealer. Images of tag on axle and travel trailer ID tag are attached. THANK you for your time. Take care.

Additional Notes:

Dexter Torsion axle has experienced a sudden failure on one side. Trailer tire/rim has too much negative camber and is almost touching the inner fender. The space between tire and fender on the affected side is 1/2 as much as on the unaffected side of the travel trailer. The travel trailer has NEVER been overloaded and has NEVER hit anything to cause this problem. I do NOT feel safe towing this travel trailer anywhere, including to the dealer. Images of tag on axle and travel trailer ID tag are attached. THANK you for your time. Take care.

Manufacturer: FOREST RIVER
Mfg Campaign: 11428244
Notice Date: Aug 8, 2021
Recall Date: Aug 8, 2021
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