FOREST RIVER PUMA 2021

Complete listing of complaints and recalls for this vehicle

4
Complaints
4
Recalls

Complaints & Recalls

4 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 24V395000 SAFETY RECALL
41.4K Vehicles Affected
Recall Date: Jun 4, 2024
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.

Potential Risk:
A loose wire can cause a short circuit, increasing the risk of a fire.
FREE Recall Solution:
Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 51-1786
Notice Date: Jul 10, 2024
Recall Date: Jun 4, 2024
Forest River, Inc.
NHTSA Campaign: 21V784000 SAFETY RECALL
44 Vehicles Affected
Recall Date: Oct 8, 2021
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Puma travel trailers. The black wastewater-holding tank may be missing the ventilation pipe, allowing methane gas to build up.

Potential Risk:
In the presence of an ignition source, a gas build up increases the risk of fire.
FREE Recall Solution:
Dealers will properly vent the black wastewater-holding tank, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Forest River Customer Service at 1-574-642-0606. Forest River's number for this recall is 420-1425.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 420-1425
Notice Date: Oct 22, 2021
Recall Date: Oct 8, 2021
Forest River, Inc.
NHTSA Campaign: 20V799000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Dec 18, 2020
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021 Puma travel trailers. The outdoor cooktop may be stowed away while the propane hose is still attached and the burner is on.

Potential Risk:
If the cooktop is stowed away while the propane hose is attached and the burner is on, it will increase the risk of a fire.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a bracket to the drawer housing the outside cooktop preventing the drawer from being closed while the propane line is still attached, free of charge. The recall began January 15, 2021. Owners may contact Forest River customer service at 1-574-642-0606. Forest River's number for this recall is 425-1269.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 425-1269
Notice Date: Jan 15, 2021
Recall Date: Dec 18, 2020

Consumer Complaints

4 Complaints
Forest River, Inc.
Campaign: 11543389 Other
Sep 8, 2023
Defect Description:

TIRES

Potential Consequences:

Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: FOREST RIVER
Mfg Campaign: 11543389
Notice Date: Sep 8, 2023
Recall Date: Sep 8, 2023
Forest River, Inc.
Campaign: 11518597 Other
Apr 24, 2023
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

Potential Consequences:

2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.

Corrective Action:

2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.

Additional Notes:

2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.

Manufacturer: FOREST RIVER
Mfg Campaign: 11518597
Notice Date: Apr 24, 2023
Recall Date: Apr 24, 2023
Forest River, Inc.
Campaign: 11421453 Other
Jun 19, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating

Corrective Action:

in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating

Additional Notes:

in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating

Manufacturer: FOREST RIVER
Mfg Campaign: 11421453
Notice Date: Jun 19, 2021
Recall Date: Jun 19, 2021
Forest River, Inc.
Campaign: 11421193 Other
Jun 16, 2021
Defect Description:

SUSPENSION

Potential Consequences:

We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.

Corrective Action:

We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.

Additional Notes:

We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.

Manufacturer: FOREST RIVER
Mfg Campaign: 11421193
Notice Date: Jun 16, 2021
Recall Date: Jun 16, 2021

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