Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1786
Recall Date: Jun 4, 2024
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Puma travel trailers. The black wastewater-holding tank may be missing the ventilation pipe, allowing methane gas to build up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 420-1425
Recall Date: Oct 8, 2021
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021 Puma travel trailers. The outdoor cooktop may be stowed away while the propane hose is still attached and the burner is on.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 425-1269
Recall Date: Dec 18, 2020
Consumer Complaints
4 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Castle Rock Radial ST 225/75R15 When driving North on I81 in West Viginia just outside of Martinsburg my front left camper tire blew out and caused a lot of damage to the sideout on my camper. When traveling back from our camping trip weekend the right front axle tire blew approx. 15 miles from our home in [XXX] . The second tire that blew out damaged the other side of my camper, now I have both sides of my camper damaged from these tires. There was not warnings or anything they just blow out. I always check my tire pressures before I leave on a trip. The tire pressures were all good. I was driving 68 to 70 miles per hour, the tires are rated for 75 miles per hour. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11543389
Recall Date: Sep 8, 2023
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
Potential Consequences:
2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.
Corrective Action:
2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.
Additional Notes:
2021 FOREST RIVER PUMA. CONSUMER WRITES IN REGARD TO ISSUE WITH THE HOT WATER HEATER. THE CONSUMER STATED THERE WERE ADDITIONAL DEFECTS THE EXTERIOR DOOR HANDLE WOULD NOT LOCK, AND THE FLOORING HAD DEFECTS FROM MANUFACTURING. AND THE PROPRANE TANK COVER FIT POORLY.
Mfg Campaign: 11518597
Recall Date: Apr 24, 2023
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating
Corrective Action:
in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating
Additional Notes:
in the course of our first camping trips we weighted the camper multiple times, and the numbers did not add up as they should have. We requested that service look at that as well during the repair process. They discovered though the spec calls out a hitch weight of 700lbs, ours was weighing 1100lbs. That is a 57% INCREASE in hitch weight. Enough that it exceed the 1000lb limit of the hitch system (which we purchased at the time with the camper), and the limit of our trucks gross vehicle weight rating. This added weight also limited our rear axle rating
Mfg Campaign: 11421453
Recall Date: Jun 19, 2021
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.
Corrective Action:
We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.
Additional Notes:
We picked up this camper on May 19, 2021 and returned it to the dealer May 28, 2021 because the leaf springs supporting the camper a completely flat.
Mfg Campaign: 11421193
Recall Date: Jun 16, 2021
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