Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2018 Forest River Prime Time recreational trailers. The Federal Placard incorrectly states that the tire pressure should be 65PSI when the correct tire pressure is 80PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 48-0756
Recall Date: Jun 19, 2018
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FOREST RIVER PRIME TIME. THE CONTACT STATED THAT THE ALUMINUM FRAME WELD WAS BROKEN WITHIN THE CAMPER'S VEHICLE WALLS. THE MANUFACTURER WAS CALLED AND THEY STATED THAT THE ISSUE WAS THE CONTACT'S FAULT. THE DEALER WAS NOT CONTACTED. THE CONTACT SAW THAT INITIALLY THERE WAS A THREE YEAR STRUCTURAL WARRANTY ON THE VEHICLE BUT THE MANUFACTURER STATED THEY ONLY OFFERED A ONE YEAR WARRANTY. THEY LATER OFFERED A PARTIAL REPAIR COST TO PAY BY THE CONTACT OF $1,500 TO $2,000. THEY ALSO PROMISED A CALLBACK BUT HAVE NOT RETURNED A CALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF CONSUMER SAYS THAT THE MAJOR CONCERN IS THAT THE WELDS IN THE WALLS OF THE FIFTH WHEEL ARE A STRUCTURAL DEFECT. CONSUMER STATES THAT THEY DID NOTHING TO CAUSE THE WELDS TO BREAK AND OVER TIME THE PROBLEM WILL GET WORSE. *DL
Corrective Action:
TL* THE CONTACT OWNS A 2017 FOREST RIVER PRIME TIME. THE CONTACT STATED THAT THE ALUMINUM FRAME WELD WAS BROKEN WITHIN THE CAMPER'S VEHICLE WALLS. THE MANUFACTURER WAS CALLED AND THEY STATED THAT THE ISSUE WAS THE CONTACT'S FAULT. THE DEALER WAS NOT CONTACTED. THE CONTACT SAW THAT INITIALLY THERE WAS A THREE YEAR STRUCTURAL WARRANTY ON THE VEHICLE BUT THE MANUFACTURER STATED THEY ONLY OFFERED A ONE YEAR WARRANTY. THEY LATER OFFERED A PARTIAL REPAIR COST TO PAY BY THE CONTACT OF $1,500 TO $2,000. THEY ALSO PROMISED A CALLBACK BUT HAVE NOT RETURNED A CALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF CONSUMER SAYS THAT THE MAJOR CONCERN IS THAT THE WELDS IN THE WALLS OF THE FIFTH WHEEL ARE A STRUCTURAL DEFECT. CONSUMER STATES THAT THEY DID NOTHING TO CAUSE THE WELDS TO BREAK AND OVER TIME THE PROBLEM WILL GET WORSE. *DL
Additional Notes:
TL* THE CONTACT OWNS A 2017 FOREST RIVER PRIME TIME. THE CONTACT STATED THAT THE ALUMINUM FRAME WELD WAS BROKEN WITHIN THE CAMPER'S VEHICLE WALLS. THE MANUFACTURER WAS CALLED AND THEY STATED THAT THE ISSUE WAS THE CONTACT'S FAULT. THE DEALER WAS NOT CONTACTED. THE CONTACT SAW THAT INITIALLY THERE WAS A THREE YEAR STRUCTURAL WARRANTY ON THE VEHICLE BUT THE MANUFACTURER STATED THEY ONLY OFFERED A ONE YEAR WARRANTY. THEY LATER OFFERED A PARTIAL REPAIR COST TO PAY BY THE CONTACT OF $1,500 TO $2,000. THEY ALSO PROMISED A CALLBACK BUT HAVE NOT RETURNED A CALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF CONSUMER SAYS THAT THE MAJOR CONCERN IS THAT THE WELDS IN THE WALLS OF THE FIFTH WHEEL ARE A STRUCTURAL DEFECT. CONSUMER STATES THAT THEY DID NOTHING TO CAUSE THE WELDS TO BREAK AND OVER TIME THE PROBLEM WILL GET WORSE. *DL
Mfg Campaign: 11325143
Recall Date: May 19, 2020
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