Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019-2021 Palomino trailers. The antenna wing may not be properly secured to the roof, allowing it to detach from the roof while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 400-1243
Recall Date: Oct 26, 2020
Consumer Complaints
4 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The pressure coupler that connects the propane line to the pilot light of the refrigerator was not torqued and was not affixed to keep in place and was fingers strength loose letting propane gas leak. Our camper trailer caught fire after parking , the smoke alarms did not go off, we were in the forest , luckily we acted quickly and used the extinguisher to stop the fire from spreading. At the time there was no one in the trailer but could have been different. We are luckily that the fire occurred when all of us were not in the trailer or sleeping. We have called insurance and plan to call the company as well . There is no reason for our lives to have been put at risk.
Corrective Action:
The pressure coupler that connects the propane line to the pilot light of the refrigerator was not torqued and was not affixed to keep in place and was fingers strength loose letting propane gas leak. Our camper trailer caught fire after parking , the smoke alarms did not go off, we were in the forest , luckily we acted quickly and used the extinguisher to stop the fire from spreading. At the time there was no one in the trailer but could have been different. We are luckily that the fire occurred when all of us were not in the trailer or sleeping. We have called insurance and plan to call the company as well . There is no reason for our lives to have been put at risk.
Additional Notes:
The pressure coupler that connects the propane line to the pilot light of the refrigerator was not torqued and was not affixed to keep in place and was fingers strength loose letting propane gas leak. Our camper trailer caught fire after parking , the smoke alarms did not go off, we were in the forest , luckily we acted quickly and used the extinguisher to stop the fire from spreading. At the time there was no one in the trailer but could have been different. We are luckily that the fire occurred when all of us were not in the trailer or sleeping. We have called insurance and plan to call the company as well . There is no reason for our lives to have been put at risk.
Mfg Campaign: 11604986
Recall Date: Jul 28, 2024
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
The pressure coupler that connects the propane line to the pilot light of the refrigerator was not torqued and was not affixed to keep in place and was fingers strength loose letting propane gas leak. Our camper trailer caught fire after parking , the smoke alarms did not go off, we were in the forest , luckily we acted quickly and used the extinguisher to stop the fire from spreading. At the time there was no one in the trailer but could have been different. We are luckily that the fire occurred when all of us were not in the trailer or sleeping. We have called insurance and plan to call the company as well . There is no reason for our lives to have been put at risk.
Corrective Action:
The pressure coupler that connects the propane line to the pilot light of the refrigerator was not torqued and was not affixed to keep in place and was fingers strength loose letting propane gas leak. Our camper trailer caught fire after parking , the smoke alarms did not go off, we were in the forest , luckily we acted quickly and used the extinguisher to stop the fire from spreading. At the time there was no one in the trailer but could have been different. We are luckily that the fire occurred when all of us were not in the trailer or sleeping. We have called insurance and plan to call the company as well . There is no reason for our lives to have been put at risk.
Additional Notes:
The pressure coupler that connects the propane line to the pilot light of the refrigerator was not torqued and was not affixed to keep in place and was fingers strength loose letting propane gas leak. Our camper trailer caught fire after parking , the smoke alarms did not go off, we were in the forest , luckily we acted quickly and used the extinguisher to stop the fire from spreading. At the time there was no one in the trailer but could have been different. We are luckily that the fire occurred when all of us were not in the trailer or sleeping. We have called insurance and plan to call the company as well . There is no reason for our lives to have been put at risk.
Mfg Campaign: 11604986
Recall Date: Jul 28, 2024
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2021 Forest River Palomino. The contact stated that shortly after purchasing the travel trailer, it was discovered that line seams and cracks were present in the floor of the coach of the vehicle. Additionally, appliances had moved slightly out of position inside the unit. The trailer was taken to the local dealer who determined that the trailer needed a support bracket to support the sub-center of the vehicle. No further information was available. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 25.
Corrective Action:
The contact owns a 2021 Forest River Palomino. The contact stated that shortly after purchasing the travel trailer, it was discovered that line seams and cracks were present in the floor of the coach of the vehicle. Additionally, appliances had moved slightly out of position inside the unit. The trailer was taken to the local dealer who determined that the trailer needed a support bracket to support the sub-center of the vehicle. No further information was available. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 25.
Additional Notes:
The contact owns a 2021 Forest River Palomino. The contact stated that shortly after purchasing the travel trailer, it was discovered that line seams and cracks were present in the floor of the coach of the vehicle. Additionally, appliances had moved slightly out of position inside the unit. The trailer was taken to the local dealer who determined that the trailer needed a support bracket to support the sub-center of the vehicle. No further information was available. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 25.
Mfg Campaign: 11446352
Recall Date: Jan 5, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased a 2021 Palomino Solaire 163x in April 2021. The trailer is equipped with a Furrion FAN73B3C Omni directional wing antenna. On the second use the wing came off the base while towing. This same antenna defect is the subject of a recall on Keystone trailers. The problem is clearly broader and should include the antenna itself, whatever trailer/rig it is in, not just the Keystone trailer. My missing wing is no less a hazard because it came from a Palomino rather than Keystone.
Corrective Action:
I purchased a 2021 Palomino Solaire 163x in April 2021. The trailer is equipped with a Furrion FAN73B3C Omni directional wing antenna. On the second use the wing came off the base while towing. This same antenna defect is the subject of a recall on Keystone trailers. The problem is clearly broader and should include the antenna itself, whatever trailer/rig it is in, not just the Keystone trailer. My missing wing is no less a hazard because it came from a Palomino rather than Keystone.
Additional Notes:
I purchased a 2021 Palomino Solaire 163x in April 2021. The trailer is equipped with a Furrion FAN73B3C Omni directional wing antenna. On the second use the wing came off the base while towing. This same antenna defect is the subject of a recall on Keystone trailers. The problem is clearly broader and should include the antenna itself, whatever trailer/rig it is in, not just the Keystone trailer. My missing wing is no less a hazard because it came from a Palomino rather than Keystone.
Mfg Campaign: 11428157
Recall Date: Aug 7, 2021
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