FOREST RIVER IBEX 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 24V272000 SAFETY RECALL
4.5K Vehicles Affected
Recall Date: Apr 17, 2024
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021-2022 Forest River Cardinal, Wildcat, 2018-2019 Cedar Creek, 2021 Columbus, 2023 Continental Cargo, 2021-2024 Dynamax DX3, Dynamax Dynaquest XL, Dynamax Isata, Forest River IBEX, 2022-2024 Dynamax Europa, Forest River NOBO, 2022-2023 Forest River Sandstorm, Shockwave, Stealth, and 2021-2023 Dynamax Force trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Potential Risk:
A circuit board that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed by May 14, 2024. Owners may contact Suburban customer service at 1-574-247-9235 option 5; Cardinal & Wildcat customer service at 1-574-296-7700; Cedar Creek customer service at 1-260-593-4000; Columbus customer service at 1-574-821-1487; Continental Cargo customer service at 1-254-420-0171; Dynamax customer service at 1-574-264-6664; Ibex & Nobo customer service at 1-574-6421612; and Sandstorm & Shockwave customer service at 1-909-873-3777. Forest River's number for this recall is 51-1760.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 51-1760
Notice Date: May 14, 2024
Recall Date: Apr 17, 2024
Forest River, Inc.
NHTSA Campaign: 21V442000 SAFETY RECALL
42 Vehicles Affected
Recall Date: Jun 11, 2021
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2021 IBEX travel trailers. The shackle nuts may have been insufficiently tightened during production.

Potential Risk:
Loose shackle nuts can fall off the shackle bolt, causing the axle to detach and increasing the risk of a crash.
FREE Recall Solution:
Dealers will tighten shackle nuts, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Forest River customer service at 1-574-642-3119. Forest River's number for this recall is 77-1361.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 77-1361
Notice Date: Jun 24, 2021
Recall Date: Jun 11, 2021

Consumer Complaints

1 Complaint
Forest River, Inc.
Campaign: 11424221 Other
Jul 10, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

There were so many QC issues I can't even list here but I opened the back to find the microwave door open and hanging my one bent hinge with the other broken. Then my door started sticking and it got progressively worse. It then became apparent that the frame was separating from the walls creating a gap behind the door that continually got worse and was later evident across the entire rear of the trailer. I tried to get the dealer to look at this but they would not as it wasn't listed under their "Keep you Camping" policy. They even removed the wheels to repack the hubs and didn't catch the major issue right above the axle. SO, they ordered me a new microwave but wouldn't think about the root of these problems which were evidence of a bending and breaking frame. Frustrated with the dealer, I then contacted Forest River/Ibex warranty dept and sent pictures. I was told to take it to an authorized repair center. This center said the frame was broken, the trailer was not safe to tow further and should be totaled. It remains on their lot 2000 miles from my home. Ibex warranty turned this over to Lippert, the frame manufacturer, who sent out a mobile tech. His report mentioned evidence of "bouncing" or bottoming out which would create a crack on top of the frame. He stated "both gray and black water tanks are behind the axle one of them all the way back and must have been filled with water to cause this much damage." Since the black water valve was broken for 2 months and I couldn't use the toilet this was certainly not the case. Obviously, he thought weight behind the axle was a problem but failed to mention that Ibex placed their heavy refrigerator in the far back. Lippert denied the warranty claim so Ibex summarily did the same. Poor design, factory weight distribution issues, cheap thin materials and the shape of the roads in this country are all to blame, not me. A brand new 2021 trailer began breaking a month in and failed completely in less than 5 months.

Corrective Action:

There were so many QC issues I can't even list here but I opened the back to find the microwave door open and hanging my one bent hinge with the other broken. Then my door started sticking and it got progressively worse. It then became apparent that the frame was separating from the walls creating a gap behind the door that continually got worse and was later evident across the entire rear of the trailer. I tried to get the dealer to look at this but they would not as it wasn't listed under their "Keep you Camping" policy. They even removed the wheels to repack the hubs and didn't catch the major issue right above the axle. SO, they ordered me a new microwave but wouldn't think about the root of these problems which were evidence of a bending and breaking frame. Frustrated with the dealer, I then contacted Forest River/Ibex warranty dept and sent pictures. I was told to take it to an authorized repair center. This center said the frame was broken, the trailer was not safe to tow further and should be totaled. It remains on their lot 2000 miles from my home. Ibex warranty turned this over to Lippert, the frame manufacturer, who sent out a mobile tech. His report mentioned evidence of "bouncing" or bottoming out which would create a crack on top of the frame. He stated "both gray and black water tanks are behind the axle one of them all the way back and must have been filled with water to cause this much damage." Since the black water valve was broken for 2 months and I couldn't use the toilet this was certainly not the case. Obviously, he thought weight behind the axle was a problem but failed to mention that Ibex placed their heavy refrigerator in the far back. Lippert denied the warranty claim so Ibex summarily did the same. Poor design, factory weight distribution issues, cheap thin materials and the shape of the roads in this country are all to blame, not me. A brand new 2021 trailer began breaking a month in and failed completely in less than 5 months.

Additional Notes:

There were so many QC issues I can't even list here but I opened the back to find the microwave door open and hanging my one bent hinge with the other broken. Then my door started sticking and it got progressively worse. It then became apparent that the frame was separating from the walls creating a gap behind the door that continually got worse and was later evident across the entire rear of the trailer. I tried to get the dealer to look at this but they would not as it wasn't listed under their "Keep you Camping" policy. They even removed the wheels to repack the hubs and didn't catch the major issue right above the axle. SO, they ordered me a new microwave but wouldn't think about the root of these problems which were evidence of a bending and breaking frame. Frustrated with the dealer, I then contacted Forest River/Ibex warranty dept and sent pictures. I was told to take it to an authorized repair center. This center said the frame was broken, the trailer was not safe to tow further and should be totaled. It remains on their lot 2000 miles from my home. Ibex warranty turned this over to Lippert, the frame manufacturer, who sent out a mobile tech. His report mentioned evidence of "bouncing" or bottoming out which would create a crack on top of the frame. He stated "both gray and black water tanks are behind the axle one of them all the way back and must have been filled with water to cause this much damage." Since the black water valve was broken for 2 months and I couldn't use the toilet this was certainly not the case. Obviously, he thought weight behind the axle was a problem but failed to mention that Ibex placed their heavy refrigerator in the far back. Lippert denied the warranty claim so Ibex summarily did the same. Poor design, factory weight distribution issues, cheap thin materials and the shape of the roads in this country are all to blame, not me. A brand new 2021 trailer began breaking a month in and failed completely in less than 5 months.

Manufacturer: FOREST RIVER
Mfg Campaign: 11424221
Notice Date: Jul 10, 2021
Recall Date: Jul 10, 2021

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