Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019-2024 Georgetown and FR3 Class A motorhomes. The liquid petroleum gas (LPG) tank mounting brackets may break, which can result in the LPG tank becoming dislodged and damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68-1736
Recall Date: Feb 12, 2024
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1380
Recall Date: Jul 9, 2021
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Georgetown GTA34H5F motorhomes. The rubber liquid propane (LP) gas line may have been improperly routed against the metal burner chamber of the refrigerator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-1125
Recall Date: Jan 20, 2020
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Georgetown and FR3 motorhomes. The slim-rack slide out mechanisms may activate unintentionally, moving the slide room in or out unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0991
Recall Date: Jun 21, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019 Georgetown motorhomes. The front overhead bunk latch board may be insufficiently secured and may fall while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0978
Recall Date: Mar 8, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2019 Forest River Georgetown and FR3 motorhomes, 2018-2019 Berkshire motorhomes and 2018 Charleston motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0822
Recall Date: Oct 31, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River FR3 and Georgetown recreational vehicles. The entry door latch may not engage fully, allowing the door to open unexpectedly while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0700
Recall Date: Apr 12, 2018
Consumer Complaints
6 ComplaintsForest River, Inc.
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2018 Ford F-53 Motorhome. The contact stated that when retrieving the vehicle from the independent dealer for regular service, when driving it was observed that the rear window was missing. The contact then called the independent dealer to confirm if the window was there, however, it was not. The contact drove the vehicle back to an independent dealer where they glued the window. The contact stated that the failure recurred multiple times. The contact stated that they were aware of the Lippert Recall Number: 21E047. The manufacturer was notified of the failure, however, no case was opened. The contact stated that the manufacturer referred them to another manufacturer for the remedy. The contact stated that they scheduled an appointment with the dealer for the recall remedy. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2018 Ford F-53 Motorhome. The contact stated that when retrieving the vehicle from the independent dealer for regular service, when driving it was observed that the rear window was missing. The contact then called the independent dealer to confirm if the window was there, however, it was not. The contact drove the vehicle back to an independent dealer where they glued the window. The contact stated that the failure recurred multiple times. The contact stated that they were aware of the Lippert Recall Number: 21E047. The manufacturer was notified of the failure, however, no case was opened. The contact stated that the manufacturer referred them to another manufacturer for the remedy. The contact stated that they scheduled an appointment with the dealer for the recall remedy. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2018 Ford F-53 Motorhome. The contact stated that when retrieving the vehicle from the independent dealer for regular service, when driving it was observed that the rear window was missing. The contact then called the independent dealer to confirm if the window was there, however, it was not. The contact drove the vehicle back to an independent dealer where they glued the window. The contact stated that the failure recurred multiple times. The contact stated that they were aware of the Lippert Recall Number: 21E047. The manufacturer was notified of the failure, however, no case was opened. The contact stated that the manufacturer referred them to another manufacturer for the remedy. The contact stated that they scheduled an appointment with the dealer for the recall remedy. The failure mileage was approximately 23,000.
Mfg Campaign: 11578667
Recall Date: Mar 21, 2024
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Owners of a 2020 Georgetown GT Series 34H5 reported cracks at the welds and at the 90 degree bend in the rear (right when facing) propane tank mounting bracket. This is an ASME tank that I believe can contain 19.5 actual gallons of propane. There were also reports on the Georgetown RV Owners Group on Facebook of cracks in the welds on the front propane bracket. One post reported that an owner of a Georgetown had a tank that one side had dropped completely when driving. There was also a post shared from another group where a Georgetown FR3 may have lost a propane tank while driving. This was reposted at the following link: [XXX] After inspecting my own tank on my 2019 34H5, I discovered a crack in the rear (right side facing) mounting bracket of the propane tank. The crack is in the 90 degree bend. The crack appears to be completely through the depth of metal and is approximately 2" to 3" long. There may be a crack in the weld on the upper corner as well however I cannot tell if it is just that the actual corner that was not welded or if it cracked. The RV is available for inspection if required but note that I have scheduled a repair in early December with a local RV repair facility and will ask them to inspect the entire mounting bracket when repaired. It is unknown when these occurred or what caused them but I observed the cracks on November 17, 2023. The major concern I have is that should a total failure of the brackets occur, the propane tank could fall and strike the ground. Should this occur, this could be a potentially dangerous situation as it is possible the propane tank could explode and cause major damage/injury to the vehicle and occupants, as well as other vehicles/occupants. Our motorhome is 5 years old and has a mileage of 22316. It was built in September/October of 2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Owners of a 2020 Georgetown GT Series 34H5 reported cracks at the welds and at the 90 degree bend in the rear (right when facing) propane tank mounting bracket. This is an ASME tank that I believe can contain 19.5 actual gallons of propane. There were also reports on the Georgetown RV Owners Group on Facebook of cracks in the welds on the front propane bracket. One post reported that an owner of a Georgetown had a tank that one side had dropped completely when driving. There was also a post shared from another group where a Georgetown FR3 may have lost a propane tank while driving. This was reposted at the following link: [XXX] After inspecting my own tank on my 2019 34H5, I discovered a crack in the rear (right side facing) mounting bracket of the propane tank. The crack is in the 90 degree bend. The crack appears to be completely through the depth of metal and is approximately 2" to 3" long. There may be a crack in the weld on the upper corner as well however I cannot tell if it is just that the actual corner that was not welded or if it cracked. The RV is available for inspection if required but note that I have scheduled a repair in early December with a local RV repair facility and will ask them to inspect the entire mounting bracket when repaired. It is unknown when these occurred or what caused them but I observed the cracks on November 17, 2023. The major concern I have is that should a total failure of the brackets occur, the propane tank could fall and strike the ground. Should this occur, this could be a potentially dangerous situation as it is possible the propane tank could explode and cause major damage/injury to the vehicle and occupants, as well as other vehicles/occupants. Our motorhome is 5 years old and has a mileage of 22316. It was built in September/October of 2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Owners of a 2020 Georgetown GT Series 34H5 reported cracks at the welds and at the 90 degree bend in the rear (right when facing) propane tank mounting bracket. This is an ASME tank that I believe can contain 19.5 actual gallons of propane. There were also reports on the Georgetown RV Owners Group on Facebook of cracks in the welds on the front propane bracket. One post reported that an owner of a Georgetown had a tank that one side had dropped completely when driving. There was also a post shared from another group where a Georgetown FR3 may have lost a propane tank while driving. This was reposted at the following link: [XXX] After inspecting my own tank on my 2019 34H5, I discovered a crack in the rear (right side facing) mounting bracket of the propane tank. The crack is in the 90 degree bend. The crack appears to be completely through the depth of metal and is approximately 2" to 3" long. There may be a crack in the weld on the upper corner as well however I cannot tell if it is just that the actual corner that was not welded or if it cracked. The RV is available for inspection if required but note that I have scheduled a repair in early December with a local RV repair facility and will ask them to inspect the entire mounting bracket when repaired. It is unknown when these occurred or what caused them but I observed the cracks on November 17, 2023. The major concern I have is that should a total failure of the brackets occur, the propane tank could fall and strike the ground. Should this occur, this could be a potentially dangerous situation as it is possible the propane tank could explode and cause major damage/injury to the vehicle and occupants, as well as other vehicles/occupants. Our motorhome is 5 years old and has a mileage of 22316. It was built in September/October of 2018. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11556136
Recall Date: Nov 20, 2023
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB
Mfg Campaign: 11317028
Recall Date: Mar 9, 2020
Forest River, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN. THE DRIVER'S SIDE WINDOW SLID FORWARD WITHOUT WARNING. WHILE EXITING THE RV, THE DOOR LOCKED AUTOMATICALLY. ADDITIONALLY, THE BED FAILED TO RISE TO THE CORRECT HEIGHT. THE CONTACT ALSO STATED THAT MOLDING WAS PEELING. THE RV WAS TAKEN TO MC GEORGE RV LOCATED AT (11525 SUNSHADE LN ASHLAND, VA 23005) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,415. *DT*JB*DT*JB
Mfg Campaign: 11317028
Recall Date: Mar 9, 2020
Forest River, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE DRIVING HOME, THE VEHICLE DROVE UNCONTROLLABLY AND DID NOT STEER STRAIGHT. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORES (562-921-0955, LOCATED AT 13940 FIRESTONE BLVD, SANTA FE SPRINGS, CA 90670) WHERE IT WAS DIAGNOSED THAT THE ANTI-SWAY BARS AND SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE KNOWN ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE DRIVING HOME, THE VEHICLE DROVE UNCONTROLLABLY AND DID NOT STEER STRAIGHT. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORES (562-921-0955, LOCATED AT 13940 FIRESTONE BLVD, SANTA FE SPRINGS, CA 90670) WHERE IT WAS DIAGNOSED THAT THE ANTI-SWAY BARS AND SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE KNOWN ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE DRIVING HOME, THE VEHICLE DROVE UNCONTROLLABLY AND DID NOT STEER STRAIGHT. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORES (562-921-0955, LOCATED AT 13940 FIRESTONE BLVD, SANTA FE SPRINGS, CA 90670) WHERE IT WAS DIAGNOSED THAT THE ANTI-SWAY BARS AND SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE KNOWN ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Mfg Campaign: 11253696
Recall Date: Sep 6, 2019
Forest River, Inc.
Defect Description:
SUSPENSION:FRONT
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE DRIVING HOME, THE VEHICLE DROVE UNCONTROLLABLY AND DID NOT STEER STRAIGHT. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORES (562-921-0955, LOCATED AT 13940 FIRESTONE BLVD, SANTA FE SPRINGS, CA 90670) WHERE IT WAS DIAGNOSED THAT THE ANTI-SWAY BARS AND SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE KNOWN ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE DRIVING HOME, THE VEHICLE DROVE UNCONTROLLABLY AND DID NOT STEER STRAIGHT. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORES (562-921-0955, LOCATED AT 13940 FIRESTONE BLVD, SANTA FE SPRINGS, CA 90670) WHERE IT WAS DIAGNOSED THAT THE ANTI-SWAY BARS AND SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE KNOWN ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FOREST RIVER GEORGETOWN MOTOR HOME. WHILE DRIVING HOME, THE VEHICLE DROVE UNCONTROLLABLY AND DID NOT STEER STRAIGHT. THE VEHICLE WAS TAKEN TO MIKE THOMPSON'S RV SUPERSTORES (562-921-0955, LOCATED AT 13940 FIRESTONE BLVD, SANTA FE SPRINGS, CA 90670) WHERE IT WAS DIAGNOSED THAT THE ANTI-SWAY BARS AND SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FAILURES WERE KNOWN ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Mfg Campaign: 11253696
Recall Date: Sep 6, 2019
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