Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2019 Forest River Georgetown and FR3 motorhomes, 2018-2019 Berkshire motorhomes and 2018 Charleston motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0822
Recall Date: Oct 31, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River FR3 and Georgetown recreational vehicles. The entry door latch may not engage fully, allowing the door to open unexpectedly while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0700
Recall Date: Apr 12, 2018
Consumer Complaints
5 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The vehicle sidewall has separated from the frame. Approx 4 feet of the passenger frontside, from the front to the door. This has caused a gap between the floorboard and sidewall. It has also caused the entrance steps to move out of alignment. While driving down a highway, we heard two loud pops. Upon arriving at our campsite, we noticed the damage to the motorhome. An online search revealed this to be a common problem with Forest River motorhomes as they use self tapping screws to attach the sidewall to the frame.
Corrective Action:
The vehicle sidewall has separated from the frame. Approx 4 feet of the passenger frontside, from the front to the door. This has caused a gap between the floorboard and sidewall. It has also caused the entrance steps to move out of alignment. While driving down a highway, we heard two loud pops. Upon arriving at our campsite, we noticed the damage to the motorhome. An online search revealed this to be a common problem with Forest River motorhomes as they use self tapping screws to attach the sidewall to the frame.
Additional Notes:
The vehicle sidewall has separated from the frame. Approx 4 feet of the passenger frontside, from the front to the door. This has caused a gap between the floorboard and sidewall. It has also caused the entrance steps to move out of alignment. While driving down a highway, we heard two loud pops. Upon arriving at our campsite, we noticed the damage to the motorhome. An online search revealed this to be a common problem with Forest River motorhomes as they use self tapping screws to attach the sidewall to the frame.
Mfg Campaign: 11436481
Recall Date: Oct 12, 2021
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT ENTRY DOOR LOCK FAILED AND IT COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE. LOCK HAD TO BE REMOVED FROM THE DOOR TO OPEN. VEHICLE WAS PARKED. I HAD TO EXIT FROM THE PASSENGER FRONT WINDOW. NO ISSUES WITH THE DOOR PRIOR TO THE FAILURE.*DT*DT CONSUMER STATED VEHICLE WAS NOT PART OF THE RECALL.*JB
Corrective Action:
FRONT ENTRY DOOR LOCK FAILED AND IT COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE. LOCK HAD TO BE REMOVED FROM THE DOOR TO OPEN. VEHICLE WAS PARKED. I HAD TO EXIT FROM THE PASSENGER FRONT WINDOW. NO ISSUES WITH THE DOOR PRIOR TO THE FAILURE.*DT*DT CONSUMER STATED VEHICLE WAS NOT PART OF THE RECALL.*JB
Additional Notes:
FRONT ENTRY DOOR LOCK FAILED AND IT COULD NOT BE OPENED FROM THE INSIDE OR OUTSIDE. LOCK HAD TO BE REMOVED FROM THE DOOR TO OPEN. VEHICLE WAS PARKED. I HAD TO EXIT FROM THE PASSENGER FRONT WINDOW. NO ISSUES WITH THE DOOR PRIOR TO THE FAILURE.*DT*DT CONSUMER STATED VEHICLE WAS NOT PART OF THE RECALL.*JB
Mfg Campaign: 11352178
Recall Date: Aug 30, 2020
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Corrective Action:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Additional Notes:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Mfg Campaign: 11016350
Recall Date: Aug 19, 2017
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Corrective Action:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Additional Notes:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Mfg Campaign: 11016350
Recall Date: Aug 19, 2017
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Corrective Action:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Additional Notes:
OVERHANG TOO MUCH FOR SUSPENSION AND SHOCKS PLACED ON VEHICLE. VEHICLE BOTTOMS OUT WHEN NOT LOADED, OR PULLING ANYTHING, WHEN UTILIZING COMMON SIMPLE DRIVEWAYS (COMMON ANGLES FOUND IN HOMES, SHOPPING CENTERS AND RELATED). THE DEFECT CAUSES THE HITCH TO BE DRAGGED CAUSING SPARKS AND IT DAMAGES THE SEVEN WAY PLUG AND HOUSING RENDERING THEM USELESS. THE BOTTOMING OUT IMPACTS THE FRAME CAUSING UNKNOWN DAMAGE TO THE SUSPENSION, FUEL TANK MOUNTING, FRAME, AND UNKNOWN OTHER CRITICAL COMPONENTS BASED ON THE DEFECTIVE DESIGN.
Mfg Campaign: 11016350
Recall Date: Aug 19, 2017
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