Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2019 Forest River Georgetown and FR3 motorhomes, 2018-2019 Berkshire motorhomes and 2018 Charleston motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 68-0822
Recall Date: Oct 31, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2015-2017 FR3 motorhomes manufactured September 24, 2014, to May 12, 2016; 2015-2017 Prime Time Spartan toyhaulers manufactured June 10, 2014, to May 31, 2016; 2013-2016 Palomino Columbus toyhaulers manufactured October 4, 2012, to December 4, 2015; and 2015-2016 XLR Thunderbolt and Nitro toyhaulers manufactured May 23, 2014, to November 23, 2016. These vehicles were equipped with certain aluminum, black, ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-11102016-0271
Recall Date: Nov 15, 2016
Consumer Complaints
2 ComplaintsForest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
SEVERAL TIMES WHILE DRIVING AT LOW SPEEDS UNDER 30MPH, OVER BUMPY ROAD CONDITIONS (MOST RECENTLY A RAILROAD CROSSING) THE FRONT END BEGINS TO VIBRATE, SHAKE AND BOUNCE VIOLENTLY INCREASING IN INTENSITY UNTIL STOPPED COMPLETELY. THIS HAS HAPPENED AT LEAST 9 TIMES IN NON-TRAFFIC SITUATIONS. THE 10TH TIME, WHILE TRAVELING IN SINGLE LANE TWO-WAY TRAFFIC I WAS FORCED INTO A TREE LINED EMBANKMENT BEFORE BEING ABLE TO STOP AND AVOID A REAR-END COLLISION. AGAIN I WAS THEN ABLE TO DRIVE AWAY NORMALLY BUT SUSTAINED DAMAGE AND DESTRUCTION TO PARTS OF MY VEHICLE. I HAVE CONTACTED THE RV MANUFACTURER WHO SAID THIS IS A FORD PROBLEM. THIS LAST TIME I WAS COMPELLED TO ELEVATE THIS SINCE IT COULD EASILY HAVE BEEN A LIFE THREATENING SITUATION. SO FAR I HAVE NOT HAD THIS HAPPEN IN HIGH SPEED SITUATIONS.
Corrective Action:
SEVERAL TIMES WHILE DRIVING AT LOW SPEEDS UNDER 30MPH, OVER BUMPY ROAD CONDITIONS (MOST RECENTLY A RAILROAD CROSSING) THE FRONT END BEGINS TO VIBRATE, SHAKE AND BOUNCE VIOLENTLY INCREASING IN INTENSITY UNTIL STOPPED COMPLETELY. THIS HAS HAPPENED AT LEAST 9 TIMES IN NON-TRAFFIC SITUATIONS. THE 10TH TIME, WHILE TRAVELING IN SINGLE LANE TWO-WAY TRAFFIC I WAS FORCED INTO A TREE LINED EMBANKMENT BEFORE BEING ABLE TO STOP AND AVOID A REAR-END COLLISION. AGAIN I WAS THEN ABLE TO DRIVE AWAY NORMALLY BUT SUSTAINED DAMAGE AND DESTRUCTION TO PARTS OF MY VEHICLE. I HAVE CONTACTED THE RV MANUFACTURER WHO SAID THIS IS A FORD PROBLEM. THIS LAST TIME I WAS COMPELLED TO ELEVATE THIS SINCE IT COULD EASILY HAVE BEEN A LIFE THREATENING SITUATION. SO FAR I HAVE NOT HAD THIS HAPPEN IN HIGH SPEED SITUATIONS.
Additional Notes:
SEVERAL TIMES WHILE DRIVING AT LOW SPEEDS UNDER 30MPH, OVER BUMPY ROAD CONDITIONS (MOST RECENTLY A RAILROAD CROSSING) THE FRONT END BEGINS TO VIBRATE, SHAKE AND BOUNCE VIOLENTLY INCREASING IN INTENSITY UNTIL STOPPED COMPLETELY. THIS HAS HAPPENED AT LEAST 9 TIMES IN NON-TRAFFIC SITUATIONS. THE 10TH TIME, WHILE TRAVELING IN SINGLE LANE TWO-WAY TRAFFIC I WAS FORCED INTO A TREE LINED EMBANKMENT BEFORE BEING ABLE TO STOP AND AVOID A REAR-END COLLISION. AGAIN I WAS THEN ABLE TO DRIVE AWAY NORMALLY BUT SUSTAINED DAMAGE AND DESTRUCTION TO PARTS OF MY VEHICLE. I HAVE CONTACTED THE RV MANUFACTURER WHO SAID THIS IS A FORD PROBLEM. THIS LAST TIME I WAS COMPELLED TO ELEVATE THIS SINCE IT COULD EASILY HAVE BEEN A LIFE THREATENING SITUATION. SO FAR I HAVE NOT HAD THIS HAPPEN IN HIGH SPEED SITUATIONS.
Mfg Campaign: 11124652
Recall Date: Sep 5, 2018
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SEVERAL TIMES WHILE DRIVING AT LOW SPEEDS UNDER 30MPH, OVER BUMPY ROAD CONDITIONS (MOST RECENTLY A RAILROAD CROSSING) THE FRONT END BEGINS TO VIBRATE, SHAKE AND BOUNCE VIOLENTLY INCREASING IN INTENSITY UNTIL STOPPED COMPLETELY. THIS HAS HAPPENED AT LEAST 9 TIMES IN NON-TRAFFIC SITUATIONS. THE 10TH TIME, WHILE TRAVELING IN SINGLE LANE TWO-WAY TRAFFIC I WAS FORCED INTO A TREE LINED EMBANKMENT BEFORE BEING ABLE TO STOP AND AVOID A REAR-END COLLISION. AGAIN I WAS THEN ABLE TO DRIVE AWAY NORMALLY BUT SUSTAINED DAMAGE AND DESTRUCTION TO PARTS OF MY VEHICLE. I HAVE CONTACTED THE RV MANUFACTURER WHO SAID THIS IS A FORD PROBLEM. THIS LAST TIME I WAS COMPELLED TO ELEVATE THIS SINCE IT COULD EASILY HAVE BEEN A LIFE THREATENING SITUATION. SO FAR I HAVE NOT HAD THIS HAPPEN IN HIGH SPEED SITUATIONS.
Corrective Action:
SEVERAL TIMES WHILE DRIVING AT LOW SPEEDS UNDER 30MPH, OVER BUMPY ROAD CONDITIONS (MOST RECENTLY A RAILROAD CROSSING) THE FRONT END BEGINS TO VIBRATE, SHAKE AND BOUNCE VIOLENTLY INCREASING IN INTENSITY UNTIL STOPPED COMPLETELY. THIS HAS HAPPENED AT LEAST 9 TIMES IN NON-TRAFFIC SITUATIONS. THE 10TH TIME, WHILE TRAVELING IN SINGLE LANE TWO-WAY TRAFFIC I WAS FORCED INTO A TREE LINED EMBANKMENT BEFORE BEING ABLE TO STOP AND AVOID A REAR-END COLLISION. AGAIN I WAS THEN ABLE TO DRIVE AWAY NORMALLY BUT SUSTAINED DAMAGE AND DESTRUCTION TO PARTS OF MY VEHICLE. I HAVE CONTACTED THE RV MANUFACTURER WHO SAID THIS IS A FORD PROBLEM. THIS LAST TIME I WAS COMPELLED TO ELEVATE THIS SINCE IT COULD EASILY HAVE BEEN A LIFE THREATENING SITUATION. SO FAR I HAVE NOT HAD THIS HAPPEN IN HIGH SPEED SITUATIONS.
Additional Notes:
SEVERAL TIMES WHILE DRIVING AT LOW SPEEDS UNDER 30MPH, OVER BUMPY ROAD CONDITIONS (MOST RECENTLY A RAILROAD CROSSING) THE FRONT END BEGINS TO VIBRATE, SHAKE AND BOUNCE VIOLENTLY INCREASING IN INTENSITY UNTIL STOPPED COMPLETELY. THIS HAS HAPPENED AT LEAST 9 TIMES IN NON-TRAFFIC SITUATIONS. THE 10TH TIME, WHILE TRAVELING IN SINGLE LANE TWO-WAY TRAFFIC I WAS FORCED INTO A TREE LINED EMBANKMENT BEFORE BEING ABLE TO STOP AND AVOID A REAR-END COLLISION. AGAIN I WAS THEN ABLE TO DRIVE AWAY NORMALLY BUT SUSTAINED DAMAGE AND DESTRUCTION TO PARTS OF MY VEHICLE. I HAVE CONTACTED THE RV MANUFACTURER WHO SAID THIS IS A FORD PROBLEM. THIS LAST TIME I WAS COMPELLED TO ELEVATE THIS SINCE IT COULD EASILY HAVE BEEN A LIFE THREATENING SITUATION. SO FAR I HAVE NOT HAD THIS HAPPEN IN HIGH SPEED SITUATIONS.
Mfg Campaign: 11124652
Recall Date: Sep 5, 2018
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