Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022-2024 Forester and Sunseeker motorhomes. The park brake signal wire may not be connected to the house battery control center, which can allow the slideroom to extend during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 34-1707
Recall Date: Nov 17, 2023
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2021-2023 Coachmen Galleria, Beyond, Forester, Sunseeker, and 2021-2024 Nova motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1626
Recall Date: Apr 21, 2023
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2022-2023 Coachmen Catalina, Cross Trail, Pursuit, Sportscoach, East to West Della Terra, Silver Lake, Forest River Forester, FR3, Sunseeker, Wildwood, 2022 Coachmen Adrenaline, Apex, Brookstone, Chaparral, Chapparral Lite, Clipper, Freedom Express, Independence Trail, Mirada, Spirit, Viking, Work and Play, East to West Ahara, Tandara, Forest River Aurora, Cardinal, Cedar Creek, Cherokee, Flagstaff, Georgetown, Ibex, Impression, Ozark, Puma, R-Pod, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Shockwave, Sierra, Solera, Stealth, Stealth Evo, Surveyor, Vengeance, Vibe, Wildcat, XLR Toyhauler, Prime Time Avenger, Crusader, Lacrosse, Sanibel, Tracer, Shasta Oasis, and Phoenix fifth wheel and travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1532
Recall Date: Jul 29, 2022
Consumer Complaints
4 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Potential Consequences:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11528199
Recall Date: Jun 21, 2023
Forest River, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11528199
Recall Date: Jun 21, 2023
Forest River, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Forest River Forester built on a 2022 Ford E-450 chassis. When the contact arrived at her destination, she turned on the propane tank she would smell propane inside the cabin of the RV. The contact stated she smelled propane outside the RV also. The contact stated that on two occasions the carbon monoxide alarm activated after turning on the propane tank to heat the hot water tank. Additionally, the contact stated that the main access door to the RV was jammed. The contact stated that she had the door repaired three times and the door had failed three times. The door could not be opened from inside or the outside the RV. Additionally, the night vision motion sensor activated entrance step light that was aimed at the interior steps at the entrance, the light was mounted on the wall however, the light would intermittently activate while driving over a bump, causing the beam of light to shine directly at the driver. The contact stated that during night driving the light would diminish her night vision and made night driving very dangerous. The contact had taken the RV to a local dealer, where it was diagnosed and determined that there were no leaks with the propane system. The failure with the door had been repaired three times and the door had failed after each repair. The contact stated that the dealer advised her to cover the step light with duct tape to block the light. The RV had been partially repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11528199
Recall Date: Jun 21, 2023
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
We have been sold a new 2022 Forest River Forester 2401BSD that has a safety recall. Part 573 - Safety Recall Report 22 V - 131 from NHTSA: "torsion bar on certain Sprinter vehicles was not bolted to the torsion bar linkage by the component supplier during front axle assembly in accordance with design specifications. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar. Due to the incorrect assembly, the torsion bar may not meet operational strength requirements. Settling effects may occur between the journal flange and the torsion bar. These effects might reduce the bolt preload at the connection, which could increase fatigue on the journal and lead to a fatigue fracture of the journal, which could increase the risk of a crash. An authorized Mercedes-Benz dealer will correct the position of the shim and replace the torsion bar linkage." The RV Dealer says it is a Mercedes Benz problem - Mercedes Benz says parts are not available. This is a safety issue and we cannot drive the vehicle until these safety issues/repairs are made. The RV dealer did not warn us of a safety recall at time of purchase.
Corrective Action:
We have been sold a new 2022 Forest River Forester 2401BSD that has a safety recall. Part 573 - Safety Recall Report 22 V - 131 from NHTSA: "torsion bar on certain Sprinter vehicles was not bolted to the torsion bar linkage by the component supplier during front axle assembly in accordance with design specifications. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar. Due to the incorrect assembly, the torsion bar may not meet operational strength requirements. Settling effects may occur between the journal flange and the torsion bar. These effects might reduce the bolt preload at the connection, which could increase fatigue on the journal and lead to a fatigue fracture of the journal, which could increase the risk of a crash. An authorized Mercedes-Benz dealer will correct the position of the shim and replace the torsion bar linkage." The RV Dealer says it is a Mercedes Benz problem - Mercedes Benz says parts are not available. This is a safety issue and we cannot drive the vehicle until these safety issues/repairs are made. The RV dealer did not warn us of a safety recall at time of purchase.
Additional Notes:
We have been sold a new 2022 Forest River Forester 2401BSD that has a safety recall. Part 573 - Safety Recall Report 22 V - 131 from NHTSA: "torsion bar on certain Sprinter vehicles was not bolted to the torsion bar linkage by the component supplier during front axle assembly in accordance with design specifications. The shim on the torsion bar was incorrectly installed between the nut and the torsion bar, rather than between the ball stud and the torsion bar. Due to the incorrect assembly, the torsion bar may not meet operational strength requirements. Settling effects may occur between the journal flange and the torsion bar. These effects might reduce the bolt preload at the connection, which could increase fatigue on the journal and lead to a fatigue fracture of the journal, which could increase the risk of a crash. An authorized Mercedes-Benz dealer will correct the position of the shim and replace the torsion bar linkage." The RV Dealer says it is a Mercedes Benz problem - Mercedes Benz says parts are not available. This is a safety issue and we cannot drive the vehicle until these safety issues/repairs are made. The RV dealer did not warn us of a safety recall at time of purchase.
Mfg Campaign: 11471599
Recall Date: Jun 29, 2022
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