Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2020 Rockwood RLF8298KS and Flagstaff FLF8529RLS recreational trailers. Due to improper tire clearance, the tire may contact the steel chassis outrigger, possibly resulting in tire failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10C-1116
Recall Date: Nov 19, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Flagstaff and Cherokee Arctic Wolf recreational trailers equipped with MORyde Orbital or You Turn Rubber Pin Box Wedge Kits. The pin boxes may have been equipped with bolts 1-3/4" in length when they should be equipped with 2" long bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1065
Recall Date: Aug 2, 2019
Consumer Complaints
10 ComplaintsForest River, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When forced to drive over a canvas tent bag, Due to traffic and road conditions. The tent bag wrapped around the drive shaft, ripped out the brake lines and the emergency brake lines damaged the master cylinder and damage the emergency brake mechanism in the cab of the RV. There should be protection under the vehicle so that does not happen! The loss of both types of brake systems could be catastrophic.
Corrective Action:
When forced to drive over a canvas tent bag, Due to traffic and road conditions. The tent bag wrapped around the drive shaft, ripped out the brake lines and the emergency brake lines damaged the master cylinder and damage the emergency brake mechanism in the cab of the RV. There should be protection under the vehicle so that does not happen! The loss of both types of brake systems could be catastrophic.
Additional Notes:
When forced to drive over a canvas tent bag, Due to traffic and road conditions. The tent bag wrapped around the drive shaft, ripped out the brake lines and the emergency brake lines damaged the master cylinder and damage the emergency brake mechanism in the cab of the RV. There should be protection under the vehicle so that does not happen! The loss of both types of brake systems could be catastrophic.
Mfg Campaign: 11621165
Recall Date: Oct 22, 2024
Forest River, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When forced to drive over a canvas tent bag, Due to traffic and road conditions. The tent bag wrapped around the drive shaft, ripped out the brake lines and the emergency brake lines damaged the master cylinder and damage the emergency brake mechanism in the cab of the RV. There should be protection under the vehicle so that does not happen! The loss of both types of brake systems could be catastrophic.
Corrective Action:
When forced to drive over a canvas tent bag, Due to traffic and road conditions. The tent bag wrapped around the drive shaft, ripped out the brake lines and the emergency brake lines damaged the master cylinder and damage the emergency brake mechanism in the cab of the RV. There should be protection under the vehicle so that does not happen! The loss of both types of brake systems could be catastrophic.
Additional Notes:
When forced to drive over a canvas tent bag, Due to traffic and road conditions. The tent bag wrapped around the drive shaft, ripped out the brake lines and the emergency brake lines damaged the master cylinder and damage the emergency brake mechanism in the cab of the RV. There should be protection under the vehicle so that does not happen! The loss of both types of brake systems could be catastrophic.
Mfg Campaign: 11621165
Recall Date: Oct 22, 2024
Forest River, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
3500# axles added to a trailer with a gross weight of 3920#. Tires are severely worn on the inside from an undersized axel. Possible tire blow out if not corrected.
Corrective Action:
3500# axles added to a trailer with a gross weight of 3920#. Tires are severely worn on the inside from an undersized axel. Possible tire blow out if not corrected.
Additional Notes:
3500# axles added to a trailer with a gross weight of 3920#. Tires are severely worn on the inside from an undersized axel. Possible tire blow out if not corrected.
Mfg Campaign: 11584515
Recall Date: Apr 22, 2024
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The structure supporting the fresh water tank is insufficient to carry the weight when full of water. The 36 inch long support bars sag ~2 inches when the tank is full, and the tank itself sags another 1.5 inches between the bars. There have been numerous accounts of these tanks detaching and falling out while travelling on the highway, posing a risk to other drivers.
Corrective Action:
The structure supporting the fresh water tank is insufficient to carry the weight when full of water. The 36 inch long support bars sag ~2 inches when the tank is full, and the tank itself sags another 1.5 inches between the bars. There have been numerous accounts of these tanks detaching and falling out while travelling on the highway, posing a risk to other drivers.
Additional Notes:
The structure supporting the fresh water tank is insufficient to carry the weight when full of water. The 36 inch long support bars sag ~2 inches when the tank is full, and the tank itself sags another 1.5 inches between the bars. There have been numerous accounts of these tanks detaching and falling out while travelling on the highway, posing a risk to other drivers.
Mfg Campaign: 11582862
Recall Date: Apr 14, 2024
Forest River, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Corrective Action:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Additional Notes:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Mfg Campaign: 11528037
Recall Date: Jun 21, 2023
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Corrective Action:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Additional Notes:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Mfg Campaign: 11528037
Recall Date: Jun 21, 2023
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Corrective Action:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Additional Notes:
The fabric side wall failed to keep my daughter safe as she slept in the camper. She fell out of the camper onto the hard, cold ground while she was sound asleep. She could have been seriously injured. The Velcro on the fabric was secured to the camper frame.
Mfg Campaign: 11528037
Recall Date: Jun 21, 2023
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The RV came with a heated mattress which I would often used to pre-heat the mattress before going to bed. On 11/23/2022, I turned the mattress heater on level 4 & went out of the camper. After about an hour, the smoke alarm went off & I came into the camper to find a very strong toxic odor. I found the smell was coming from the mattress & immediately turned off the heater. Upon further investigation, I saw a burn hole in the bedding & discovered the mattress smoldering. I feel fortunate that I was not sleeping with the mattress heater on when this occurred & fear the various alternative situations this may have caused. I have notified the RV dealer, as well as the RV, mattress & heating control manufacturers. They have responded but have not notified me as to a resolution or further investigation. The mattress, bedding & the heater control unit are available for inspection. I have made no contact with the fire or police department or my insurance company as I discovered the smoldering mattress before it actually caught fire.
Corrective Action:
The RV came with a heated mattress which I would often used to pre-heat the mattress before going to bed. On 11/23/2022, I turned the mattress heater on level 4 & went out of the camper. After about an hour, the smoke alarm went off & I came into the camper to find a very strong toxic odor. I found the smell was coming from the mattress & immediately turned off the heater. Upon further investigation, I saw a burn hole in the bedding & discovered the mattress smoldering. I feel fortunate that I was not sleeping with the mattress heater on when this occurred & fear the various alternative situations this may have caused. I have notified the RV dealer, as well as the RV, mattress & heating control manufacturers. They have responded but have not notified me as to a resolution or further investigation. The mattress, bedding & the heater control unit are available for inspection. I have made no contact with the fire or police department or my insurance company as I discovered the smoldering mattress before it actually caught fire.
Additional Notes:
The RV came with a heated mattress which I would often used to pre-heat the mattress before going to bed. On 11/23/2022, I turned the mattress heater on level 4 & went out of the camper. After about an hour, the smoke alarm went off & I came into the camper to find a very strong toxic odor. I found the smell was coming from the mattress & immediately turned off the heater. Upon further investigation, I saw a burn hole in the bedding & discovered the mattress smoldering. I feel fortunate that I was not sleeping with the mattress heater on when this occurred & fear the various alternative situations this may have caused. I have notified the RV dealer, as well as the RV, mattress & heating control manufacturers. They have responded but have not notified me as to a resolution or further investigation. The mattress, bedding & the heater control unit are available for inspection. I have made no contact with the fire or police department or my insurance company as I discovered the smoldering mattress before it actually caught fire.
Mfg Campaign: 11499571
Recall Date: Dec 30, 2022
Forest River, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
The contact owns a 2020 Forest River Flagstaff. The contact stated that when he had inspected the RV spare tire prior to a trip, he noticed that the spare had a blister on the tread. The contact stated that the blister extends from the inner side of the tread to the outer and is approximately five inches wide. The Tire DOT number: JUJTYMT 2819. The contact had taken the vehicle to a local dealer where it was not diagnosed the tire had been replaced. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was 0, the tire had never been used and was original equipment.
Corrective Action:
The contact owns a 2020 Forest River Flagstaff. The contact stated that when he had inspected the RV spare tire prior to a trip, he noticed that the spare had a blister on the tread. The contact stated that the blister extends from the inner side of the tread to the outer and is approximately five inches wide. The Tire DOT number: JUJTYMT 2819. The contact had taken the vehicle to a local dealer where it was not diagnosed the tire had been replaced. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was 0, the tire had never been used and was original equipment.
Additional Notes:
The contact owns a 2020 Forest River Flagstaff. The contact stated that when he had inspected the RV spare tire prior to a trip, he noticed that the spare had a blister on the tread. The contact stated that the blister extends from the inner side of the tread to the outer and is approximately five inches wide. The Tire DOT number: JUJTYMT 2819. The contact had taken the vehicle to a local dealer where it was not diagnosed the tire had been replaced. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was 0, the tire had never been used and was original equipment.
Mfg Campaign: 11490675
Recall Date: Oct 24, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TIRES ARE PREMATURELY CRACKING AND POSE A SAFETY ISSUE BECAUSE THEY MAY FAIL AND BLOWOUT AT HIGH SPEED. CONDITIONS EXIST ON ALL FOUR TIRES. ALL TIRES SHOW SIDEWALL CRACKS AND SEPARATION CRACKS WHERE TREAD MEETS THE SIDEWALL.
Corrective Action:
TIRES ARE PREMATURELY CRACKING AND POSE A SAFETY ISSUE BECAUSE THEY MAY FAIL AND BLOWOUT AT HIGH SPEED. CONDITIONS EXIST ON ALL FOUR TIRES. ALL TIRES SHOW SIDEWALL CRACKS AND SEPARATION CRACKS WHERE TREAD MEETS THE SIDEWALL.
Additional Notes:
TIRES ARE PREMATURELY CRACKING AND POSE A SAFETY ISSUE BECAUSE THEY MAY FAIL AND BLOWOUT AT HIGH SPEED. CONDITIONS EXIST ON ALL FOUR TIRES. ALL TIRES SHOW SIDEWALL CRACKS AND SEPARATION CRACKS WHERE TREAD MEETS THE SIDEWALL.
Mfg Campaign: 11413033
Recall Date: Apr 20, 2021
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