Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Flagstaff and Cherokee Arctic Wolf recreational trailers equipped with MORyde Orbital or You Turn Rubber Pin Box Wedge Kits. The pin boxes may have been equipped with bolts 1-3/4" in length when they should be equipped with 2" long bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-1065
Recall Date: Aug 2, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019 Rockwood and Flagstaff recreational trailers. The wiring for the front bedroom air conditioning may have been improperly installed and may come in contact with the heat strip in the air conditioner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10C-1001
Recall Date: Apr 19, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10D-0950
Recall Date: Feb 8, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019 Flagstaff and Rockwood recreational trailers. The break-away safety switch may be improperly wired, and as a result, the trailer brakes will not apply in the event that the trailer disconnects from the tow vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10B-0943
Recall Date: Feb 1, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2019 Forest River Flagstaff and Rockwood recreational trailers. The brake mounting flanges on the torsion axles may be incorrectly oriented, which can result in premature brake failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10-0863
Recall Date: Sep 27, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10-0786
Recall Date: Jul 18, 2018
Consumer Complaints
9 ComplaintsForest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Corrective Action:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Additional Notes:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Mfg Campaign: 11664455
Recall Date: Jun 2, 2025
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Corrective Action:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Additional Notes:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Mfg Campaign: 11664455
Recall Date: Jun 2, 2025
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Potential Consequences:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Corrective Action:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Additional Notes:
I setup my camper and turn the hot water heater on using the propane setting. I left the camper and came back and could smell something hot/burning inside the camper. I looked at the rubber propane line connected to the hot water heater was on fire. I opened the cover to the hot water heater and blew the flame out. Propane was leaking from the rubber line that was cracked. I turned the gas off to prevent additional fire. The gas line appeared to by dry rotted. The camper would have burned if I didnt catch the line on fire. The line was replaced, but should have been a better line. I made the repair myself and did not report it to the manufacturer or anyone. There was no warning of the fire until I bought the fire outside.
Mfg Campaign: 11664455
Recall Date: Jun 2, 2025
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Tire blowout on single axel travel trailer ST205/75 R14
Corrective Action:
Tire blowout on single axel travel trailer ST205/75 R14
Additional Notes:
Tire blowout on single axel travel trailer ST205/75 R14
Mfg Campaign: 11481872
Recall Date: Aug 29, 2022
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Two of the Frame Bolts underneath the front of our E-Pro 19FBS camper are partly rusted and missing a nut (one on driver side and one on passenger side). The bolt on the passenger side is out of the metal frame hole it should be in, and the metal frame is slightly bent. Both bolts are at a slight angle. The other 10 Frame Bolts are not visibly rusted and there is a nut on each one but a few are loose enough to twist off by hand. The others seem tight enough but we can’t be sure without knowing what torque number they should be tightened to. We double checked the Forest River owner’s manual but there is no mention of Frame Bolts in the 'maintenance' list or anywhere else. Also, there are no lock washers on the frame bolts to prevent self-loosening. This is surprising because it seems these frame bolts are the only thing holding the body of our camper to its frame. We have owned our camper a little over 3 years and we use it 3 to 5 times a year to travel short distances, all on main roads and major highways for camping only on paved or gravel leveled lots. We have never taken the camper off road or towed a heavy load. Our frame bolts should not be so loose that two bolt nuts fell off and a few can be twisted off by hand. We are reporting this Frame Bolt failure because it is something that can cause separation of the RV box from its frame while in motion. We routinely check everything on the camper but not everyone does unless there is a reason to. Maybe what we found is not a common issue but it is worth reporting because paying special attention to Frame Bolts during production (Forest River) , at point of sale (Dealership) and as part of routine maintenance (RV Owner) could save a life. We sent an email to Forest River yesterday describing the problem and requesting they cover the cost of repair. Nobody has inspected our camper except for us because we just discovered the issue last weekend during routine camper maintenance.
Corrective Action:
Two of the Frame Bolts underneath the front of our E-Pro 19FBS camper are partly rusted and missing a nut (one on driver side and one on passenger side). The bolt on the passenger side is out of the metal frame hole it should be in, and the metal frame is slightly bent. Both bolts are at a slight angle. The other 10 Frame Bolts are not visibly rusted and there is a nut on each one but a few are loose enough to twist off by hand. The others seem tight enough but we can’t be sure without knowing what torque number they should be tightened to. We double checked the Forest River owner’s manual but there is no mention of Frame Bolts in the 'maintenance' list or anywhere else. Also, there are no lock washers on the frame bolts to prevent self-loosening. This is surprising because it seems these frame bolts are the only thing holding the body of our camper to its frame. We have owned our camper a little over 3 years and we use it 3 to 5 times a year to travel short distances, all on main roads and major highways for camping only on paved or gravel leveled lots. We have never taken the camper off road or towed a heavy load. Our frame bolts should not be so loose that two bolt nuts fell off and a few can be twisted off by hand. We are reporting this Frame Bolt failure because it is something that can cause separation of the RV box from its frame while in motion. We routinely check everything on the camper but not everyone does unless there is a reason to. Maybe what we found is not a common issue but it is worth reporting because paying special attention to Frame Bolts during production (Forest River) , at point of sale (Dealership) and as part of routine maintenance (RV Owner) could save a life. We sent an email to Forest River yesterday describing the problem and requesting they cover the cost of repair. Nobody has inspected our camper except for us because we just discovered the issue last weekend during routine camper maintenance.
Additional Notes:
Two of the Frame Bolts underneath the front of our E-Pro 19FBS camper are partly rusted and missing a nut (one on driver side and one on passenger side). The bolt on the passenger side is out of the metal frame hole it should be in, and the metal frame is slightly bent. Both bolts are at a slight angle. The other 10 Frame Bolts are not visibly rusted and there is a nut on each one but a few are loose enough to twist off by hand. The others seem tight enough but we can’t be sure without knowing what torque number they should be tightened to. We double checked the Forest River owner’s manual but there is no mention of Frame Bolts in the 'maintenance' list or anywhere else. Also, there are no lock washers on the frame bolts to prevent self-loosening. This is surprising because it seems these frame bolts are the only thing holding the body of our camper to its frame. We have owned our camper a little over 3 years and we use it 3 to 5 times a year to travel short distances, all on main roads and major highways for camping only on paved or gravel leveled lots. We have never taken the camper off road or towed a heavy load. Our frame bolts should not be so loose that two bolt nuts fell off and a few can be twisted off by hand. We are reporting this Frame Bolt failure because it is something that can cause separation of the RV box from its frame while in motion. We routinely check everything on the camper but not everyone does unless there is a reason to. Maybe what we found is not a common issue but it is worth reporting because paying special attention to Frame Bolts during production (Forest River) , at point of sale (Dealership) and as part of routine maintenance (RV Owner) could save a life. We sent an email to Forest River yesterday describing the problem and requesting they cover the cost of repair. Nobody has inspected our camper except for us because we just discovered the issue last weekend during routine camper maintenance.
Mfg Campaign: 11463794
Recall Date: May 8, 2022
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Two of the Frame Bolts underneath the front of our E-Pro 19FBS camper are partly rusted and missing a nut (one on driver side and one on passenger side). The bolt on the passenger side is out of the metal frame hole it should be in, and the metal frame is slightly bent. Both bolts are at a slight angle. The other 10 Frame Bolts are not visibly rusted and there is a nut on each one but a few are loose enough to twist off by hand. The others seem tight enough but we can’t be sure without knowing what torque number they should be tightened to. We double checked the Forest River owner’s manual but there is no mention of Frame Bolts in the 'maintenance' list or anywhere else. Also, there are no lock washers on the frame bolts to prevent self-loosening. This is surprising because it seems these frame bolts are the only thing holding the body of our camper to its frame. We have owned our camper a little over 3 years and we use it 3 to 5 times a year to travel short distances, all on main roads and major highways for camping only on paved or gravel leveled lots. We have never taken the camper off road or towed a heavy load. Our frame bolts should not be so loose that two bolt nuts fell off and a few can be twisted off by hand. We are reporting this Frame Bolt failure because it is something that can cause separation of the RV box from its frame while in motion. We routinely check everything on the camper but not everyone does unless there is a reason to. Maybe what we found is not a common issue but it is worth reporting because paying special attention to Frame Bolts during production (Forest River) , at point of sale (Dealership) and as part of routine maintenance (RV Owner) could save a life. We sent an email to Forest River yesterday describing the problem and requesting they cover the cost of repair. Nobody has inspected our camper except for us because we just discovered the issue last weekend during routine camper maintenance.
Corrective Action:
Two of the Frame Bolts underneath the front of our E-Pro 19FBS camper are partly rusted and missing a nut (one on driver side and one on passenger side). The bolt on the passenger side is out of the metal frame hole it should be in, and the metal frame is slightly bent. Both bolts are at a slight angle. The other 10 Frame Bolts are not visibly rusted and there is a nut on each one but a few are loose enough to twist off by hand. The others seem tight enough but we can’t be sure without knowing what torque number they should be tightened to. We double checked the Forest River owner’s manual but there is no mention of Frame Bolts in the 'maintenance' list or anywhere else. Also, there are no lock washers on the frame bolts to prevent self-loosening. This is surprising because it seems these frame bolts are the only thing holding the body of our camper to its frame. We have owned our camper a little over 3 years and we use it 3 to 5 times a year to travel short distances, all on main roads and major highways for camping only on paved or gravel leveled lots. We have never taken the camper off road or towed a heavy load. Our frame bolts should not be so loose that two bolt nuts fell off and a few can be twisted off by hand. We are reporting this Frame Bolt failure because it is something that can cause separation of the RV box from its frame while in motion. We routinely check everything on the camper but not everyone does unless there is a reason to. Maybe what we found is not a common issue but it is worth reporting because paying special attention to Frame Bolts during production (Forest River) , at point of sale (Dealership) and as part of routine maintenance (RV Owner) could save a life. We sent an email to Forest River yesterday describing the problem and requesting they cover the cost of repair. Nobody has inspected our camper except for us because we just discovered the issue last weekend during routine camper maintenance.
Additional Notes:
Two of the Frame Bolts underneath the front of our E-Pro 19FBS camper are partly rusted and missing a nut (one on driver side and one on passenger side). The bolt on the passenger side is out of the metal frame hole it should be in, and the metal frame is slightly bent. Both bolts are at a slight angle. The other 10 Frame Bolts are not visibly rusted and there is a nut on each one but a few are loose enough to twist off by hand. The others seem tight enough but we can’t be sure without knowing what torque number they should be tightened to. We double checked the Forest River owner’s manual but there is no mention of Frame Bolts in the 'maintenance' list or anywhere else. Also, there are no lock washers on the frame bolts to prevent self-loosening. This is surprising because it seems these frame bolts are the only thing holding the body of our camper to its frame. We have owned our camper a little over 3 years and we use it 3 to 5 times a year to travel short distances, all on main roads and major highways for camping only on paved or gravel leveled lots. We have never taken the camper off road or towed a heavy load. Our frame bolts should not be so loose that two bolt nuts fell off and a few can be twisted off by hand. We are reporting this Frame Bolt failure because it is something that can cause separation of the RV box from its frame while in motion. We routinely check everything on the camper but not everyone does unless there is a reason to. Maybe what we found is not a common issue but it is worth reporting because paying special attention to Frame Bolts during production (Forest River) , at point of sale (Dealership) and as part of routine maintenance (RV Owner) could save a life. We sent an email to Forest River yesterday describing the problem and requesting they cover the cost of repair. Nobody has inspected our camper except for us because we just discovered the issue last weekend during routine camper maintenance.
Mfg Campaign: 11463794
Recall Date: May 8, 2022
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2019 Forest River Flagstaff Micro Lite equipped with Lionshead Tires, Tire Line: Castle Rock, Tire Size: 205/75/R14, DOT number: UJTYMT418. The contact stated that while driving 40-55 MPH, the driver's side rear tire went flat. The tire pressure monitoring system was beeping. The vehicle was taken to an independent mechanic and the contact was informed that the tread was separating. The tire was replaced however while driving at an undisclosed speed the TPMS was beeping and the driver heard an abnormal sound. The contact pulled over and noticed that the passenger’s side rear tire was flat. The contact stated that while the vehicle was parked, the passenger’s side front tire went flat. The manufacturer was not contacted. The tire failure mileage was approximately 700.
Corrective Action:
The contact owns a 2019 Forest River Flagstaff Micro Lite equipped with Lionshead Tires, Tire Line: Castle Rock, Tire Size: 205/75/R14, DOT number: UJTYMT418. The contact stated that while driving 40-55 MPH, the driver's side rear tire went flat. The tire pressure monitoring system was beeping. The vehicle was taken to an independent mechanic and the contact was informed that the tread was separating. The tire was replaced however while driving at an undisclosed speed the TPMS was beeping and the driver heard an abnormal sound. The contact pulled over and noticed that the passenger’s side rear tire was flat. The contact stated that while the vehicle was parked, the passenger’s side front tire went flat. The manufacturer was not contacted. The tire failure mileage was approximately 700.
Additional Notes:
The contact owns a 2019 Forest River Flagstaff Micro Lite equipped with Lionshead Tires, Tire Line: Castle Rock, Tire Size: 205/75/R14, DOT number: UJTYMT418. The contact stated that while driving 40-55 MPH, the driver's side rear tire went flat. The tire pressure monitoring system was beeping. The vehicle was taken to an independent mechanic and the contact was informed that the tread was separating. The tire was replaced however while driving at an undisclosed speed the TPMS was beeping and the driver heard an abnormal sound. The contact pulled over and noticed that the passenger’s side rear tire was flat. The contact stated that while the vehicle was parked, the passenger’s side front tire went flat. The manufacturer was not contacted. The tire failure mileage was approximately 700.
Mfg Campaign: 11438421
Recall Date: Oct 27, 2021
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
. THE STABILIZING JACKS ARE DEFINITELY JUST FOR STABILIZING. WE THOUGHT THEY WOULD TAKE THE LOAD OF THE RV. 4 JACKS TO SUPPORT 1 RV. THE WARNING ON THE JACKS IS LOCATED ON THE TOPSIDE OF THE JACK, SO A CLUELESS, NEW RV OWNER WOULD NOT SEE THEM UNTIL THE JACKS ARE DOWN. ALSO THE DOCUMENTATION DOES NOT SAY THE JACKS ARE NOT LOAD BEARING. MY ONLY EXPERIENCE WITH A SCREW JACK IS FROM MY CAR AND CHANGING A TIRE. LONG STORY SHORT, WE BENT 2 OF THE 4 JACKS B/C WE THOUGHT THEY COULD TAKE THE RV LOAD TO LEVEL THE RV ON UN-EVEN GROUND. LUCKILY NO ONE WAS HURT AND NO OTHER DAMAGE. *TR
Corrective Action:
. THE STABILIZING JACKS ARE DEFINITELY JUST FOR STABILIZING. WE THOUGHT THEY WOULD TAKE THE LOAD OF THE RV. 4 JACKS TO SUPPORT 1 RV. THE WARNING ON THE JACKS IS LOCATED ON THE TOPSIDE OF THE JACK, SO A CLUELESS, NEW RV OWNER WOULD NOT SEE THEM UNTIL THE JACKS ARE DOWN. ALSO THE DOCUMENTATION DOES NOT SAY THE JACKS ARE NOT LOAD BEARING. MY ONLY EXPERIENCE WITH A SCREW JACK IS FROM MY CAR AND CHANGING A TIRE. LONG STORY SHORT, WE BENT 2 OF THE 4 JACKS B/C WE THOUGHT THEY COULD TAKE THE RV LOAD TO LEVEL THE RV ON UN-EVEN GROUND. LUCKILY NO ONE WAS HURT AND NO OTHER DAMAGE. *TR
Additional Notes:
. THE STABILIZING JACKS ARE DEFINITELY JUST FOR STABILIZING. WE THOUGHT THEY WOULD TAKE THE LOAD OF THE RV. 4 JACKS TO SUPPORT 1 RV. THE WARNING ON THE JACKS IS LOCATED ON THE TOPSIDE OF THE JACK, SO A CLUELESS, NEW RV OWNER WOULD NOT SEE THEM UNTIL THE JACKS ARE DOWN. ALSO THE DOCUMENTATION DOES NOT SAY THE JACKS ARE NOT LOAD BEARING. MY ONLY EXPERIENCE WITH A SCREW JACK IS FROM MY CAR AND CHANGING A TIRE. LONG STORY SHORT, WE BENT 2 OF THE 4 JACKS B/C WE THOUGHT THEY COULD TAKE THE RV LOAD TO LEVEL THE RV ON UN-EVEN GROUND. LUCKILY NO ONE WAS HURT AND NO OTHER DAMAGE. *TR
Mfg Campaign: 11327695
Recall Date: Jun 8, 2020
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FOREST RIVER FLAGSTAFF E-PRO. THE CONTACT STATED THAT BIKE RACK PINS WERE CORRODED. THE CONTACT STATED THAT THE BIKE RACK WAS UNUSABLE AND SHE WAS CONCERNED THAT THE RACK WOULD DETACH FROM THE TRAILER. THE TRAILER WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THE CONTACT TO SEND PICTURES OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO RESOLUTION OF THE FAILURE AFTER SEVERAL MONTHS OF COMMUNICATION. THE VIN WAS UNKNOWN. THERE WAS NO MILEAGE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FOREST RIVER FLAGSTAFF E-PRO. THE CONTACT STATED THAT BIKE RACK PINS WERE CORRODED. THE CONTACT STATED THAT THE BIKE RACK WAS UNUSABLE AND SHE WAS CONCERNED THAT THE RACK WOULD DETACH FROM THE TRAILER. THE TRAILER WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THE CONTACT TO SEND PICTURES OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO RESOLUTION OF THE FAILURE AFTER SEVERAL MONTHS OF COMMUNICATION. THE VIN WAS UNKNOWN. THERE WAS NO MILEAGE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FOREST RIVER FLAGSTAFF E-PRO. THE CONTACT STATED THAT BIKE RACK PINS WERE CORRODED. THE CONTACT STATED THAT THE BIKE RACK WAS UNUSABLE AND SHE WAS CONCERNED THAT THE RACK WOULD DETACH FROM THE TRAILER. THE TRAILER WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THE CONTACT TO SEND PICTURES OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER OFFERED NO RESOLUTION OF THE FAILURE AFTER SEVERAL MONTHS OF COMMUNICATION. THE VIN WAS UNKNOWN. THERE WAS NO MILEAGE.
Mfg Campaign: 11210344
Recall Date: May 28, 2019
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