Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10D-0950
Recall Date: Feb 8, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Forest River Rockwood and Flagstaff trailers. The inner wheel bearings may seize, which can cause the trailer wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10-0786
Recall Date: Jul 18, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0610
Recall Date: Jan 12, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10-0588
Recall Date: Oct 26, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff recreational trailers equipped with Dexter Axles. The spindle nut on the axles may not have been torqued to the proper specifications.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10C-0496
Recall Date: Aug 23, 2017
Consumer Complaints
7 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
ST 205 75/R14 June 17, 2022 Towing the trailer at 45 mph, the Right tire on the trailer began to wobble then exploded. Lug nuts were confirmed to be tight after the explosion. The trailer and tires were inspected at a PA State Inspection station the week prior. Tire is being replaced. No warning lamps are associated with the travel trailer tires.
Corrective Action:
ST 205 75/R14 June 17, 2022 Towing the trailer at 45 mph, the Right tire on the trailer began to wobble then exploded. Lug nuts were confirmed to be tight after the explosion. The trailer and tires were inspected at a PA State Inspection station the week prior. Tire is being replaced. No warning lamps are associated with the travel trailer tires.
Additional Notes:
ST 205 75/R14 June 17, 2022 Towing the trailer at 45 mph, the Right tire on the trailer began to wobble then exploded. Lug nuts were confirmed to be tight after the explosion. The trailer and tires were inspected at a PA State Inspection station the week prior. Tire is being replaced. No warning lamps are associated with the travel trailer tires.
Mfg Campaign: 11470300
Recall Date: Jun 21, 2022
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
Corrective Action:
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
Additional Notes:
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
Mfg Campaign: 11286292
Recall Date: Dec 2, 2019
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
Corrective Action:
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
Additional Notes:
ON 27-APR-2018 I PURCHASED A NEW FLAGSTAFF 832OKBS. THE TIRES ON THIS TRAVEL TRAILER WERE CASTLE ROCK (LIONS HEAD TIRES) ST22575R15 LOAD RANGE E 10 PLY TIRES. ON THE FIRST DAY OF A RECENT TRIP, ABOUT 28 MILES FROM HOME, THE RIGHT REAR TIRE ON THE TRAVEL TRAILER EXPLODED. I PULLED OFF THE ROAD TO ASSESS THE PROBLEM AND COULD NOT BELIEVE THE CONDITION OF THE TIRE AND THE DAMAGE TO THE FENDER AREA OF THE TRAILER. I INSPECTED THE OTHER TIRES AND DID NOT SEE ANY OTHER DAMAGE SO I INSTALLED MY SPARE TO RESUME OUR TRIP WE GOT BACK ON THE ROAD AND I DECIDED TO STOP AT THE NEXT REST AREA (24 MILES FROM THE FIRST BLOWOUT) TO CHECK EVERYTHING OUT AND RE-TORQUE THE LUG NUTS ON THE WHEEL I CHANGED. AS I WAS PULLING INTO A PARKING SPOT THE LEFT FRONT TRAILER TIRE BLEW. THESE TIRES ALL HAD 2017 DATE STAMPS AND HAD APPROXIMATELY 4235 MILES. I CHECKED ALL THE TIRE PRESSURES BEFORE WE LEFT AND THEY WERE PROPERLY INFLATED TO 80 PSI. I HAD RECENTLY WEIGHTED THE TRAILER LOADED AT A PILOT TRUCK STOP AND IT WEIGHTED 9080LBS, WHICH IS WITHIN THE SAFETY RATING OF THE TIRES. AFTER MY TIRE FAILURE I DID SOME RESEARCH ONLINE AND FOUND NUMEROUS ACCOUNTS OF THE CASTLE ROCK ST22575R15 FAILING CATASTROPHICALLY. I FILED A CLAIM WITH LIONS HEAD AND THEY AGREED TO REIMBURSE ME FOR ALL FIVE TIRES BUT WOULD NOT COVER THE DAMAGE TO MY TRAILER. VEHICLE DAMAGE IS NOT COVERED UNDER THERE WARRANTY. I BELIEVE THESE TIRES POSE A SIGNIFICANT RISK TO LIFE AND PROPERTY AND SHOULD BE RECALLED AND REPLACED.
Mfg Campaign: 11286292
Recall Date: Dec 2, 2019
Forest River, Inc.
Defect Description:
POWER TRAIN:AXLE ASSEMBLY
Potential Consequences:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Corrective Action:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Additional Notes:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Mfg Campaign: 11254933
Recall Date: Sep 10, 2019
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Corrective Action:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Additional Notes:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Mfg Campaign: 11254933
Recall Date: Sep 10, 2019
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Corrective Action:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Additional Notes:
THE TIRES BEARINGS SEIZED AND AXLES CAUGHT FIRE AS PER NEF-150MR 18V-475SENT TO MIKE BECKER DIR CORP COMPLIANCE FOREST RIVER 2324 CENTURY DR GOSHEN IN 46528 ON AUGUST 8 2018
Mfg Campaign: 11254933
Recall Date: Sep 10, 2019
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
CASTLE ROCK ST 205/75/R15 TIRE BLEW OUT WHILE DRIVING ON THE INTERSTATE. TRAVEL TRAILER HAD VERY LITTLE DAMAGE (WEATHER GASKET PULLED OUT OF SCREW), WHICH LEADS TO THINK THE TIRE CAME APART VERY QUICKLY.
Corrective Action:
CASTLE ROCK ST 205/75/R15 TIRE BLEW OUT WHILE DRIVING ON THE INTERSTATE. TRAVEL TRAILER HAD VERY LITTLE DAMAGE (WEATHER GASKET PULLED OUT OF SCREW), WHICH LEADS TO THINK THE TIRE CAME APART VERY QUICKLY.
Additional Notes:
CASTLE ROCK ST 205/75/R15 TIRE BLEW OUT WHILE DRIVING ON THE INTERSTATE. TRAVEL TRAILER HAD VERY LITTLE DAMAGE (WEATHER GASKET PULLED OUT OF SCREW), WHICH LEADS TO THINK THE TIRE CAME APART VERY QUICKLY.
Mfg Campaign: 11122382
Recall Date: Aug 26, 2018
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury