FOREST RIVER FLAGSTAFF 2017

Complete listing of complaints and recalls for this vehicle

4
Complaints
9
Recalls

Complaints & Recalls

4 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Forest River, Inc.
NHTSA Campaign: 17V677000 SAFETY RECALL
77 Vehicles Affected
Recall Date: Oct 26, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2017-2018 Rockwood and Flagstaff travel trailers. The slide room arm may contact and damage the passenger side rear tire.

Potential Risk:
The damaged tire may leak air, resulting in a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a lift kit to elevate the chassis and replace any tire that has evidence of damage, free of charge. The recall began on November 30, 2017. Owners may contact Forest River customer service at 1-574-642-5164. Forest River's number 10-0588.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 10-0588
Notice Date: Nov 30, 2017
Recall Date: Oct 26, 2017
Forest River, Inc.
NHTSA Campaign: 17V235000 SAFETY RECALL
7 Vehicles Affected
Recall Date: Apr 7, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2017 Rockwood and Flagstaff recreational vehicles. The Federal Placard may indicate an incorrect Gross Axle Weight Rating (GAWR) of 2,200 lbs when the correct GAWR actually is 3,000 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Inaccurate GAWR information on the Federal placard can increase the risk of a crash.
FREE Recall Solution:
Forest River will notify owner's, and dealers will install a corrected Federal Placard, free of charge. The recall began on April 21, 2017. Owner's may contact Forest River customer service at 1-574-642-2640. Forest River's number for this recall is 10-04042017-0366.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 10-04042017-0366
Notice Date: Apr 21, 2017
Recall Date: Apr 7, 2017
Forest River, Inc.
NHTSA Campaign: 17V172000 SAFETY RECALL
35 Vehicles Affected
Recall Date: Mar 14, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2017 Flagstaff and Rockwood recreational trailers. The Federal Placard on these vehicles indicates a capacity of 5,000 lbs for each axle, however, each axle actually has a capacity of 4,000 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
The incorrect information can cause the vehicle to be overloaded or result in axle failure, increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will replace the Federal Placard with a corrected one, free of charge. The recall began on March 27, 2017. Owners may contact Forest River customer service at 1-574-642-2640. Forest River's number for this recall is 10C-03082017-0341.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 10C-03082017-0341
Notice Date: Mar 27, 2017
Recall Date: Mar 14, 2017
Forest River, Inc.
NHTSA Campaign: 17V129000 SAFETY RECALL
57 Vehicles Affected
Recall Date: Mar 1, 2017
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain 2017 Rockwood and Flagstaff recreational trailers. The slide room mounting bracket on these vehicles may contact the driver side front tire, potentially damaging it and causing tire deflation.

Potential Risk:
Tire deflation can increase the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a rearward offset mounting bracket head to keep the slide room bracket from touching the tire, free of charge. The recall began on April 12, 2017. Owners may contact Forest River customer service at 1-574-642-2640. Forest River's number for this recall is 10-02152017-0328.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 10-02152017-0328
Notice Date: Apr 12, 2017
Recall Date: Mar 1, 2017
Forest River, Inc.
NHTSA Campaign: 16V728000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Oct 12, 2016
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain model year 2017 Flagstaff and Rockwood trailers equipped with two air conditioners. There is may be excess slack in the wiring harness used in the air conditioner that contains a heating element.

Potential Risk:
If the wires are not tied back and properly secured away from the heating element, the wires may contact the heating element, melt and short, increasing the risk of a fire.
FREE Recall Solution:
Forest River will notify owners, and dealers will install a remedy kit to constrain the wires, free of charge. The recall began on November 1, 2016. Owners may contact Forest River customer service at 1-574-642-5164. Forest River's number for this recall is 10-10062016-0254.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 10-10062016-0254
Notice Date: Nov 1, 2016
Recall Date: Oct 12, 2016
Forest River, Inc.
NHTSA Campaign: 16V549000 SAFETY RECALL
4 Vehicles Affected
Recall Date: Jul 22, 2016
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain model year 2017 Rockwood and Flagstaff trailers manufactured July 8, 2016, to July 11, 2016. The affected vehicles are equipped with a Federal Placard that incorrectly indicates that the ST225/75R15D tires have a recommended pressure of 50 PSI. These tires should be maintained at 65PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
If the tires are run at a low pressure, they may overheat and fail, possibly causing a loss of vehicle control and increasing the risk of a crash.
FREE Recall Solution:
Forest River will notify owners, and dealers will provide a corrected Federal Placard, free of charge. The recall began on September 18, 2015. Owners may contact Forest River customer service at 1-574-642-2640. Forest River's number for this recall is 10-07192016-0230.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 10-07192016-0230
Notice Date: Aug 18, 2016
Recall Date: Jul 22, 2016
Forest River, Inc.
NHTSA Campaign: 16V450000 SAFETY RECALL
175 Vehicles Affected
Recall Date: Jun 21, 2016
Safety Issue:

Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Flagstaff recreational trailers manufactured August 11, 2015, through October 27, 2015, and Work N' Play recreational trailers manufactured from October 25, 2015, through May 6, 2016. The MB Sturgis liquid propane (LP) regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.

Potential Risk:
If the indicator sight glass cracks, propane gas may leak out. In the presence of an ignition source, a fire could occure.
FREE Recall Solution:
Forest River will notify owners. A remedy plan has not been determined. The recall began on August 1, 2016. Owners may contact Forest River customer service at 1-888-291-6665. Forest River's number for this recall is 51-05312016-0205.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FOREST RIVER dealer to schedule your FREE recall repair.
Manufacturer: FOREST RIVER
Mfg Campaign: 51-05312016-0205
Notice Date: Aug 1, 2016
Recall Date: Jun 21, 2016

Consumer Complaints

4 Complaints
Forest River, Inc.
Campaign: 11220997 Other
Jun 18, 2019
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FOREST RIVER FLAGSTAFF SHAMROCK MOTOR HOME. WHILE THE MOTOR HOME WAS PARKED IN THE DRIVEWAY, THE 450 POUND WATER TANK FELL WITHOUT WARNING OR AN IMPACT. THE DEALER WAS NOT CONTACTED BECAUSE THEY WERE OUT OF BUSINESS. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE CONTACT LEFT VOICE MESSAGES AND TWO EMAILS, BUT THE MANUFACTURER DID NOT RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *AS CONSUMER STATED IT IS 21 FT LONG THE MODEL NUMBER IS 21 SS. I'M ATTACHING THE PICTURES OF THE TANK. I DON'T HAVE PICTURES OF THE CROSS MEMBERS WITH ME. I MOVE MY TRAILER BACK INTO STORAGE I CAN TAKE PICTURES BEFORE IT IS REPAIRED. I WAS UNABLE TO GET ANY REPAIR SHOP OR DEALER FOR FOREST RIVER TO RETURN MY CALLS. THE REPAIRS WILL BE DONE BY 8 GENTLEMAN WHO IS A FABRICATOR AND HE HAS NOT GIVEN ME A PRICE YET. I WILL PAY WHATEVER IS NECESSARY OBVIOUSLY. *JB

Corrective Action:

TL* THE CONTACT OWNS A 2017 FOREST RIVER FLAGSTAFF SHAMROCK MOTOR HOME. WHILE THE MOTOR HOME WAS PARKED IN THE DRIVEWAY, THE 450 POUND WATER TANK FELL WITHOUT WARNING OR AN IMPACT. THE DEALER WAS NOT CONTACTED BECAUSE THEY WERE OUT OF BUSINESS. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE CONTACT LEFT VOICE MESSAGES AND TWO EMAILS, BUT THE MANUFACTURER DID NOT RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *AS CONSUMER STATED IT IS 21 FT LONG THE MODEL NUMBER IS 21 SS. I'M ATTACHING THE PICTURES OF THE TANK. I DON'T HAVE PICTURES OF THE CROSS MEMBERS WITH ME. I MOVE MY TRAILER BACK INTO STORAGE I CAN TAKE PICTURES BEFORE IT IS REPAIRED. I WAS UNABLE TO GET ANY REPAIR SHOP OR DEALER FOR FOREST RIVER TO RETURN MY CALLS. THE REPAIRS WILL BE DONE BY 8 GENTLEMAN WHO IS A FABRICATOR AND HE HAS NOT GIVEN ME A PRICE YET. I WILL PAY WHATEVER IS NECESSARY OBVIOUSLY. *JB

Additional Notes:

TL* THE CONTACT OWNS A 2017 FOREST RIVER FLAGSTAFF SHAMROCK MOTOR HOME. WHILE THE MOTOR HOME WAS PARKED IN THE DRIVEWAY, THE 450 POUND WATER TANK FELL WITHOUT WARNING OR AN IMPACT. THE DEALER WAS NOT CONTACTED BECAUSE THEY WERE OUT OF BUSINESS. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE CONTACT LEFT VOICE MESSAGES AND TWO EMAILS, BUT THE MANUFACTURER DID NOT RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *AS CONSUMER STATED IT IS 21 FT LONG THE MODEL NUMBER IS 21 SS. I'M ATTACHING THE PICTURES OF THE TANK. I DON'T HAVE PICTURES OF THE CROSS MEMBERS WITH ME. I MOVE MY TRAILER BACK INTO STORAGE I CAN TAKE PICTURES BEFORE IT IS REPAIRED. I WAS UNABLE TO GET ANY REPAIR SHOP OR DEALER FOR FOREST RIVER TO RETURN MY CALLS. THE REPAIRS WILL BE DONE BY 8 GENTLEMAN WHO IS A FABRICATOR AND HE HAS NOT GIVEN ME A PRICE YET. I WILL PAY WHATEVER IS NECESSARY OBVIOUSLY. *JB

Manufacturer: FOREST RIVER
Mfg Campaign: 11220997
Notice Date: Jun 18, 2019
Recall Date: Jun 18, 2019
Forest River, Inc.
Campaign: 11196145 Other
Apr 14, 2019
Defect Description:

WHEELS

Potential Consequences:

ON FRIDAY 4/12/2019, AT ABOUT 12:30 PM, MY WIFE AN I WERE RETURNING HOME FROM VACATION AND PULLING OUR 2017 FOREST RIVER FLAGSTAFF TRAILER ON I-27 JUST SOUTH ON LUBBOCK TX WHEN THE TRAILER' RIGHT FRONT TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER SKIRT. THE WEATHER WAS ABOUT 71 DEGREES AND TRAVELING AT ABOUT 65 MPH, ON STRAIGHT ROADWAY. TIRES PROPERLY INFLATED AND NO HARSH ROAD CONDITIONS. *DT CONSUMER STATED NO TIRE SENSORS ON THE TRAILER.*JB

Corrective Action:

ON FRIDAY 4/12/2019, AT ABOUT 12:30 PM, MY WIFE AN I WERE RETURNING HOME FROM VACATION AND PULLING OUR 2017 FOREST RIVER FLAGSTAFF TRAILER ON I-27 JUST SOUTH ON LUBBOCK TX WHEN THE TRAILER' RIGHT FRONT TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER SKIRT. THE WEATHER WAS ABOUT 71 DEGREES AND TRAVELING AT ABOUT 65 MPH, ON STRAIGHT ROADWAY. TIRES PROPERLY INFLATED AND NO HARSH ROAD CONDITIONS. *DT CONSUMER STATED NO TIRE SENSORS ON THE TRAILER.*JB

Additional Notes:

ON FRIDAY 4/12/2019, AT ABOUT 12:30 PM, MY WIFE AN I WERE RETURNING HOME FROM VACATION AND PULLING OUR 2017 FOREST RIVER FLAGSTAFF TRAILER ON I-27 JUST SOUTH ON LUBBOCK TX WHEN THE TRAILER' RIGHT FRONT TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER SKIRT. THE WEATHER WAS ABOUT 71 DEGREES AND TRAVELING AT ABOUT 65 MPH, ON STRAIGHT ROADWAY. TIRES PROPERLY INFLATED AND NO HARSH ROAD CONDITIONS. *DT CONSUMER STATED NO TIRE SENSORS ON THE TRAILER.*JB

Manufacturer: FOREST RIVER
Mfg Campaign: 11196145
Notice Date: Apr 14, 2019
Recall Date: Apr 14, 2019
Forest River, Inc.
Campaign: 11121063 Other
Aug 20, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FOREST RIVER FLAGSTAFF. WHILE DRIVING 65 MPH, THE TRAILER'S FENDER DETACHED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE TRAILER WAS TAKEN TO COATES RV CENTER (3208 RIVER GATE AVE, CLOQUET, MN) WHERE IT WAS DIAGNOSED THAT THE FENDER HAD FRACTURED, WHICH WEAKENED THE INTEGRITY. IT WAS RECOMMENDED THAT THE MISSING FENDER BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED ON THE TRAILER AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

Corrective Action:

TL* THE CONTACT OWNS A 2017 FOREST RIVER FLAGSTAFF. WHILE DRIVING 65 MPH, THE TRAILER'S FENDER DETACHED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE TRAILER WAS TAKEN TO COATES RV CENTER (3208 RIVER GATE AVE, CLOQUET, MN) WHERE IT WAS DIAGNOSED THAT THE FENDER HAD FRACTURED, WHICH WEAKENED THE INTEGRITY. IT WAS RECOMMENDED THAT THE MISSING FENDER BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED ON THE TRAILER AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

Additional Notes:

TL* THE CONTACT OWNS A 2017 FOREST RIVER FLAGSTAFF. WHILE DRIVING 65 MPH, THE TRAILER'S FENDER DETACHED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE TRAILER WAS TAKEN TO COATES RV CENTER (3208 RIVER GATE AVE, CLOQUET, MN) WHERE IT WAS DIAGNOSED THAT THE FENDER HAD FRACTURED, WHICH WEAKENED THE INTEGRITY. IT WAS RECOMMENDED THAT THE MISSING FENDER BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED ON THE TRAILER AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

Manufacturer: FOREST RIVER
Mfg Campaign: 11121063
Notice Date: Aug 20, 2018
Recall Date: Aug 20, 2018
Forest River, Inc.
Campaign: 11022028 Other
Sep 6, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

CHECKING WIRING IN ELECTRICAL BOX AT FRONT OF TRAILER I DISCOVERED THAT THE WIRE FROM THE BRAKE BREAKAWAY SWITCH WAS NOT CONNECTED. THE TOW BRAKE WIRE, THE TRAILER BRAKES WIRE AND THE SWITCH ARE ALL SUPPOSED TO BE CRIMPED INTO A SINGLE CONNECTOR. THE SWITCH WIRE WAS TWISTED AROUND THE OTHER TWO - BUT NOT INTO THE CRIMP. THUS THE SWITCH WOULD NOT HAVE FUNCTION AND WAS NOT LIKELY TESTED. A FAMILY MEMBER OWNS A SIMILAR TRAILER, MADE AT THE SAME FACTORY THAT HAD THE SAME PROBLEM, EXCEPT IT WAS THE MAIN BRAKE WIRE THAT WASN'T IN THE CRIMP.

Corrective Action:

CHECKING WIRING IN ELECTRICAL BOX AT FRONT OF TRAILER I DISCOVERED THAT THE WIRE FROM THE BRAKE BREAKAWAY SWITCH WAS NOT CONNECTED. THE TOW BRAKE WIRE, THE TRAILER BRAKES WIRE AND THE SWITCH ARE ALL SUPPOSED TO BE CRIMPED INTO A SINGLE CONNECTOR. THE SWITCH WIRE WAS TWISTED AROUND THE OTHER TWO - BUT NOT INTO THE CRIMP. THUS THE SWITCH WOULD NOT HAVE FUNCTION AND WAS NOT LIKELY TESTED. A FAMILY MEMBER OWNS A SIMILAR TRAILER, MADE AT THE SAME FACTORY THAT HAD THE SAME PROBLEM, EXCEPT IT WAS THE MAIN BRAKE WIRE THAT WASN'T IN THE CRIMP.

Additional Notes:

CHECKING WIRING IN ELECTRICAL BOX AT FRONT OF TRAILER I DISCOVERED THAT THE WIRE FROM THE BRAKE BREAKAWAY SWITCH WAS NOT CONNECTED. THE TOW BRAKE WIRE, THE TRAILER BRAKES WIRE AND THE SWITCH ARE ALL SUPPOSED TO BE CRIMPED INTO A SINGLE CONNECTOR. THE SWITCH WIRE WAS TWISTED AROUND THE OTHER TWO - BUT NOT INTO THE CRIMP. THUS THE SWITCH WOULD NOT HAVE FUNCTION AND WAS NOT LIKELY TESTED. A FAMILY MEMBER OWNS A SIMILAR TRAILER, MADE AT THE SAME FACTORY THAT HAD THE SAME PROBLEM, EXCEPT IT WAS THE MAIN BRAKE WIRE THAT WASN'T IN THE CRIMP.

Manufacturer: FOREST RIVER
Mfg Campaign: 11022028
Notice Date: Sep 6, 2017
Recall Date: Sep 6, 2017

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