Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016 Rockwood RLT2604WS, WRLT2604WS, Flagstaff FLT26RLWS and WFLT26RLWS recreational trailers. Due to insufficient clearance between the front tire and slide out actuator, the tire may contact the slide out bracket and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 10D-1159
Recall Date: Apr 17, 2020
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Flagstaff recreational trailers manufactured August 11, 2015, through October 27, 2015, and Work N' Play recreational trailers manufactured from October 25, 2015, through May 6, 2016. The MB Sturgis liquid propane (LP) regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-05312016-0205
Recall Date: Jun 21, 2016
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
I PURCHASED A 2016 FLAGSTAFF V-LITE WRLIKS30 IN OCT, 2015. IT CAME WITH 5 CASTLE ROCK ST225/75R15 LOAD RANGE D TIRES--4 INSTALLED ON TWO AXLES AND ONE SPARE. THE TIRES CAME INFLATED WITH NITROGEN; I REGULARLY CHECKED AND REFILLED THEM WITH NITROGEN AT CRAWFORD TIRE IN OCOEE, FL. WHILE DRIVING WESTBOUND ON INTERSTATE 10 ON OCT 17, 2016 WITH THE TRAILER LIGHTLY LOADED AND AT A SPEED OF 62 MPH, THE RIGHT FRONT TIRE ON THE TRAILER SUFFERED CATASTROPHIC TREAD SEPARATION. I WAS ABLE TO CONTROL THE TRAILER AND COME TO A SAFE STOP, BUT THE TRAILER WAS DAMAGED (REPAIRS TOTALED APPROXIMATELY $800). THE TIRE WAS STILL UNDER WARRANTY FROM LIONS HEAD SPECIALTY TIRE AND WHEEL, 827 E. LINCOLN AVENUE, GOSHEN, IN 46528 AND I MADE A CLAIM. THEY SENT ME A NEW TIRE IDENTICAL TO THE ORIGINALS, $30 FOR MOUNTING, AND PAID FOR DAMAGE REPAIRS. ON FEB 3, 2017, I RETRIEVED THE TRAILER FROM GIANT OUTDOOR RECREATION AFTER THE REPAIRS WERE MADE AND DROVE IT APPROXIMATELY 15 MILES TO ANOTHER SERVICE FACILITY. ON FEB 9, I WAS INFORMED BY THAT FACILITY'S MANAGER THAT A TREAD SEPARATION HAD OCCURRED ON THE RIGHT REAR TIRE. THE TIRE, THOUGH STILL INFLATED, SHOWED SEVERE WARPING AND DISTORTION OF THE TREAD AND AT LEAST ONE STEEL THREAD PENETRATING THE SIDEWALL. THIS CERTAINLY HAPPENED ON THE 15 MILE DRIVE TO THE FACILITY BECAUSE THE TIRES WERE INSPECTED AT GIANT RECREATION WORLD. I SPOKE WITH JAKE CARTER AT FLAGSTAFF CUSTOMER SERVICE. HE OFFERED ME A NEW, IDENTICAL TIRE OR $75. I TOLD HIM THAT WITH TWO OF FOUR TIRES HAVING CATASTROPHICALLY FAILED, I COULD NO LONGER CONTINUE TO DRIVE ON THIS TYPE OF TIRE. HE TOLD ME THEY WERE FINE TIRES WITH A FAILURE RATE LESS THAN 2%, I HAD JUST HAD "BAD LUCK," AND DENIED MY REQUEST FOR ALTERNATIVE TIRES. THESE TIRES ARE CLEARLY A SAFETY HAZARD. FLAGSTAFF AND LIONS HEAD SHOULD BE REQUIRED TO REPLACE ALL OF THEM WITH TIRES THAT ARE PROVEN SAFE!
Corrective Action:
I PURCHASED A 2016 FLAGSTAFF V-LITE WRLIKS30 IN OCT, 2015. IT CAME WITH 5 CASTLE ROCK ST225/75R15 LOAD RANGE D TIRES--4 INSTALLED ON TWO AXLES AND ONE SPARE. THE TIRES CAME INFLATED WITH NITROGEN; I REGULARLY CHECKED AND REFILLED THEM WITH NITROGEN AT CRAWFORD TIRE IN OCOEE, FL. WHILE DRIVING WESTBOUND ON INTERSTATE 10 ON OCT 17, 2016 WITH THE TRAILER LIGHTLY LOADED AND AT A SPEED OF 62 MPH, THE RIGHT FRONT TIRE ON THE TRAILER SUFFERED CATASTROPHIC TREAD SEPARATION. I WAS ABLE TO CONTROL THE TRAILER AND COME TO A SAFE STOP, BUT THE TRAILER WAS DAMAGED (REPAIRS TOTALED APPROXIMATELY $800). THE TIRE WAS STILL UNDER WARRANTY FROM LIONS HEAD SPECIALTY TIRE AND WHEEL, 827 E. LINCOLN AVENUE, GOSHEN, IN 46528 AND I MADE A CLAIM. THEY SENT ME A NEW TIRE IDENTICAL TO THE ORIGINALS, $30 FOR MOUNTING, AND PAID FOR DAMAGE REPAIRS. ON FEB 3, 2017, I RETRIEVED THE TRAILER FROM GIANT OUTDOOR RECREATION AFTER THE REPAIRS WERE MADE AND DROVE IT APPROXIMATELY 15 MILES TO ANOTHER SERVICE FACILITY. ON FEB 9, I WAS INFORMED BY THAT FACILITY'S MANAGER THAT A TREAD SEPARATION HAD OCCURRED ON THE RIGHT REAR TIRE. THE TIRE, THOUGH STILL INFLATED, SHOWED SEVERE WARPING AND DISTORTION OF THE TREAD AND AT LEAST ONE STEEL THREAD PENETRATING THE SIDEWALL. THIS CERTAINLY HAPPENED ON THE 15 MILE DRIVE TO THE FACILITY BECAUSE THE TIRES WERE INSPECTED AT GIANT RECREATION WORLD. I SPOKE WITH JAKE CARTER AT FLAGSTAFF CUSTOMER SERVICE. HE OFFERED ME A NEW, IDENTICAL TIRE OR $75. I TOLD HIM THAT WITH TWO OF FOUR TIRES HAVING CATASTROPHICALLY FAILED, I COULD NO LONGER CONTINUE TO DRIVE ON THIS TYPE OF TIRE. HE TOLD ME THEY WERE FINE TIRES WITH A FAILURE RATE LESS THAN 2%, I HAD JUST HAD "BAD LUCK," AND DENIED MY REQUEST FOR ALTERNATIVE TIRES. THESE TIRES ARE CLEARLY A SAFETY HAZARD. FLAGSTAFF AND LIONS HEAD SHOULD BE REQUIRED TO REPLACE ALL OF THEM WITH TIRES THAT ARE PROVEN SAFE!
Additional Notes:
I PURCHASED A 2016 FLAGSTAFF V-LITE WRLIKS30 IN OCT, 2015. IT CAME WITH 5 CASTLE ROCK ST225/75R15 LOAD RANGE D TIRES--4 INSTALLED ON TWO AXLES AND ONE SPARE. THE TIRES CAME INFLATED WITH NITROGEN; I REGULARLY CHECKED AND REFILLED THEM WITH NITROGEN AT CRAWFORD TIRE IN OCOEE, FL. WHILE DRIVING WESTBOUND ON INTERSTATE 10 ON OCT 17, 2016 WITH THE TRAILER LIGHTLY LOADED AND AT A SPEED OF 62 MPH, THE RIGHT FRONT TIRE ON THE TRAILER SUFFERED CATASTROPHIC TREAD SEPARATION. I WAS ABLE TO CONTROL THE TRAILER AND COME TO A SAFE STOP, BUT THE TRAILER WAS DAMAGED (REPAIRS TOTALED APPROXIMATELY $800). THE TIRE WAS STILL UNDER WARRANTY FROM LIONS HEAD SPECIALTY TIRE AND WHEEL, 827 E. LINCOLN AVENUE, GOSHEN, IN 46528 AND I MADE A CLAIM. THEY SENT ME A NEW TIRE IDENTICAL TO THE ORIGINALS, $30 FOR MOUNTING, AND PAID FOR DAMAGE REPAIRS. ON FEB 3, 2017, I RETRIEVED THE TRAILER FROM GIANT OUTDOOR RECREATION AFTER THE REPAIRS WERE MADE AND DROVE IT APPROXIMATELY 15 MILES TO ANOTHER SERVICE FACILITY. ON FEB 9, I WAS INFORMED BY THAT FACILITY'S MANAGER THAT A TREAD SEPARATION HAD OCCURRED ON THE RIGHT REAR TIRE. THE TIRE, THOUGH STILL INFLATED, SHOWED SEVERE WARPING AND DISTORTION OF THE TREAD AND AT LEAST ONE STEEL THREAD PENETRATING THE SIDEWALL. THIS CERTAINLY HAPPENED ON THE 15 MILE DRIVE TO THE FACILITY BECAUSE THE TIRES WERE INSPECTED AT GIANT RECREATION WORLD. I SPOKE WITH JAKE CARTER AT FLAGSTAFF CUSTOMER SERVICE. HE OFFERED ME A NEW, IDENTICAL TIRE OR $75. I TOLD HIM THAT WITH TWO OF FOUR TIRES HAVING CATASTROPHICALLY FAILED, I COULD NO LONGER CONTINUE TO DRIVE ON THIS TYPE OF TIRE. HE TOLD ME THEY WERE FINE TIRES WITH A FAILURE RATE LESS THAN 2%, I HAD JUST HAD "BAD LUCK," AND DENIED MY REQUEST FOR ALTERNATIVE TIRES. THESE TIRES ARE CLEARLY A SAFETY HAZARD. FLAGSTAFF AND LIONS HEAD SHOULD BE REQUIRED TO REPLACE ALL OF THEM WITH TIRES THAT ARE PROVEN SAFE!
Mfg Campaign: 10958966
Recall Date: Mar 6, 2017
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