Complaints & Recalls
Consumer Complaints
3 ComplaintsForest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2021 Forest River Crusader. The contact stated while seated outside of the RV, the contact became aware that the freshwater tank had detached and was hanging underneath the RV. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Forest River Crusader. The contact stated while seated outside of the RV, the contact became aware that the freshwater tank had detached and was hanging underneath the RV. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Forest River Crusader. The contact stated while seated outside of the RV, the contact became aware that the freshwater tank had detached and was hanging underneath the RV. The RV was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.
Mfg Campaign: 11605428
Recall Date: Jul 30, 2024
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2021 Forest River Crusader equipped with 5 Trailer King tires, Tire Size: ST225/75R15, DOT Number: 1ADB4TRT1 4020. The contact stated that the front driver’s side tire had a slow leak. The tire was replaced with a spare tire. The contact stated that while driving on the spare tire there was a blowout. The contact stated that a mobile tire company replaced the tire. The tire technician inspected the front passenger, rear passenger, and rear driver side tires and advised that those tires were also damaged. In addition, showing signs of bulging, separation, and belt slipping. The contact had all the tires replaced. The tire manufacturer was notified of the failure and a case was opened. The manufacturer Forest River was also contacted and a case was opened. The approximate tire failure mileage was 1,000. The contact stated that the tire that had the leak exploded and caused damage to the fifth wheel. The contact was informed by the tire company that the tires actually should have been replaced at the time of purchase of the unit.
Corrective Action:
The contact owns a 2021 Forest River Crusader equipped with 5 Trailer King tires, Tire Size: ST225/75R15, DOT Number: 1ADB4TRT1 4020. The contact stated that the front driver’s side tire had a slow leak. The tire was replaced with a spare tire. The contact stated that while driving on the spare tire there was a blowout. The contact stated that a mobile tire company replaced the tire. The tire technician inspected the front passenger, rear passenger, and rear driver side tires and advised that those tires were also damaged. In addition, showing signs of bulging, separation, and belt slipping. The contact had all the tires replaced. The tire manufacturer was notified of the failure and a case was opened. The manufacturer Forest River was also contacted and a case was opened. The approximate tire failure mileage was 1,000. The contact stated that the tire that had the leak exploded and caused damage to the fifth wheel. The contact was informed by the tire company that the tires actually should have been replaced at the time of purchase of the unit.
Additional Notes:
The contact owns a 2021 Forest River Crusader equipped with 5 Trailer King tires, Tire Size: ST225/75R15, DOT Number: 1ADB4TRT1 4020. The contact stated that the front driver’s side tire had a slow leak. The tire was replaced with a spare tire. The contact stated that while driving on the spare tire there was a blowout. The contact stated that a mobile tire company replaced the tire. The tire technician inspected the front passenger, rear passenger, and rear driver side tires and advised that those tires were also damaged. In addition, showing signs of bulging, separation, and belt slipping. The contact had all the tires replaced. The tire manufacturer was notified of the failure and a case was opened. The manufacturer Forest River was also contacted and a case was opened. The approximate tire failure mileage was 1,000. The contact stated that the tire that had the leak exploded and caused damage to the fifth wheel. The contact was informed by the tire company that the tires actually should have been replaced at the time of purchase of the unit.
Mfg Campaign: 11476489
Recall Date: Jul 29, 2022
Forest River, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
BULGE ABOVE WALL, AFTER REMOVING INTERIOR WALL IT WAS FOUND THAT NO BEAMS HAD BEEN WELDED TOGETHER CAUSING INSTABILITY OF THE ENTIRE CAMPER WHICH CANNOT BE TOWED OR DRIVEN ANYWAY. ENTIRE UNIT IS UNSTABLE AND THE DEALER GENERAL RV IN OCALA FL HAS 12 OTHER PRIMETIME CRUSADERS WITH SIMILAR DEFECTS.
Corrective Action:
BULGE ABOVE WALL, AFTER REMOVING INTERIOR WALL IT WAS FOUND THAT NO BEAMS HAD BEEN WELDED TOGETHER CAUSING INSTABILITY OF THE ENTIRE CAMPER WHICH CANNOT BE TOWED OR DRIVEN ANYWAY. ENTIRE UNIT IS UNSTABLE AND THE DEALER GENERAL RV IN OCALA FL HAS 12 OTHER PRIMETIME CRUSADERS WITH SIMILAR DEFECTS.
Additional Notes:
BULGE ABOVE WALL, AFTER REMOVING INTERIOR WALL IT WAS FOUND THAT NO BEAMS HAD BEEN WELDED TOGETHER CAUSING INSTABILITY OF THE ENTIRE CAMPER WHICH CANNOT BE TOWED OR DRIVEN ANYWAY. ENTIRE UNIT IS UNSTABLE AND THE DEALER GENERAL RV IN OCALA FL HAS 12 OTHER PRIMETIME CRUSADERS WITH SIMILAR DEFECTS.
Mfg Campaign: 11448185
Recall Date: Jan 20, 2022
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