Complaints & Recalls
Consumer Complaints
4 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
2017 CRUSADER LITE. CONSUMER WRITES WITH CONCERN FOR SAFETY ISSUES REGARDING THE SOFT FLOOR PROBLEM INSIDE THE VEHICLE. *AS *JS
Corrective Action:
2017 CRUSADER LITE. CONSUMER WRITES WITH CONCERN FOR SAFETY ISSUES REGARDING THE SOFT FLOOR PROBLEM INSIDE THE VEHICLE. *AS *JS
Additional Notes:
2017 CRUSADER LITE. CONSUMER WRITES WITH CONCERN FOR SAFETY ISSUES REGARDING THE SOFT FLOOR PROBLEM INSIDE THE VEHICLE. *AS *JS
Mfg Campaign: 11319490
Recall Date: Mar 26, 2020
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Corrective Action:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Additional Notes:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Mfg Campaign: 11193233
Recall Date: Apr 1, 2019
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Corrective Action:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Additional Notes:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Mfg Campaign: 11193233
Recall Date: Apr 1, 2019
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Corrective Action:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Additional Notes:
THE SLIDE ROOM ACTUATOR BRACKET THAT IS FASTENED TO THE SLIDE ROOM TUBE THAT THE SLIDE ROOM ACTUATOR IS ATTACHED TO, CAME IN CONTACT WITH ONE OF THE TIRES WHILE TOWING, CAUSING A WITNESS MARK. IT IS CLEAR UNDER CERTAIN ROAD CONDITIONS, THIS WILL CAUSE THE TIRE TO BLOW OUT WITHOUT WARNING AND MAY CAUSE LOSS OF CONTROL RESULTING IN PROPERTY DAMAGE AND PERSONAL INJURY OR DEATH. THE ISSUE MATCHES THE BRACKET ISSUE AS FOUND ON THE NHTSA RECALL THE CRUSADER - NHTSA CAMPAIGN NUMBER: 14V140000. IN REVIEWING BOTH THE DESCRIPTION AND THE RECALL FIX INSTRUCTIONS FROM THAT CAMPAIGN, THE ISSUE HAS REOCCURRED AGAIN FOR THE 2017 CRUSADER. ALTHOUGH THE MODEL NUMBER IS DIFFERENT, THE STRUCTURAL DEFECT IS THE SAME.*DT CONSUMER STATED MAUFACTURER WILL PROVIDE PARTS AT NO CHARGE BUT NO RESPONSE BACK REGARDING DEALER LABOR.*JB
Mfg Campaign: 11193233
Recall Date: Apr 1, 2019
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