Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Salem, Wildwood, XLR, Sanibel, Wildcat, Vengeance, Chaparral Lite and Columbus recreational trailers. The Federal Placard may inaccurately list the tire and rim combinations that are installed on the trailers. Additionally, the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR) information may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims," and 49 CFR part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-04242017-0393
Recall Date: Apr 26, 2017
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IT'S A FIFTH WHEEL TRAVEL TRAILER. TOOK IT TO A AUTHORIZED DEALER FOR WARRANTY WORK ON ONE AIR CONDITIONER, THE SERVICE ADVISOR INFORMED ME THE NEXT DAY ABOUT MY AIR CONDITIONER PROBLEM BUT STATED THAT THE TRAILER WAS STRUCTURALLY UNSAFE TO TO DUE TO A FRAME PROBLEM CAUSING THE HITCH PIN TO HAVE EXCESSIVE UPWARD MOVEMENT INTO THE BODY AND FLOOR OF THE TRAILER I HAVE BEEN IN CONTACT WITH THE DEALER THAT I BOUGHT IT FROM AND THE MANUFACTURE OF THE TRAILER AND THE FRAME MANUFACTURE. STILL WAITING FOR ANSWERS. I HAVE HAD SEVERAL ISSUES WITH THIS TRAILER FROM EARLY ON THE FRAME ISSUE IS A SERIOUS SAFETY ISSUE. THE TRAILER STILL SMELLS LIKE NEW. IT HAS ONLY BEEN USED A FEW TIMES AND HAS NOT BEEN TOWED VERY MUCH. UNABLE TO DETERMINE HAW LONG IT HAS BEEN LIKE THIS I DIDN'T FEEL ANYTHING WHILE TOWING IT AND WAS INFORMED WHILE IT WAS AT A DEALER FOR THE AIR CONDITIONER AND OTHER WARRANTY ITEMS I DO HAVE A VIDEO OF THE MOVEMENT.
Corrective Action:
IT'S A FIFTH WHEEL TRAVEL TRAILER. TOOK IT TO A AUTHORIZED DEALER FOR WARRANTY WORK ON ONE AIR CONDITIONER, THE SERVICE ADVISOR INFORMED ME THE NEXT DAY ABOUT MY AIR CONDITIONER PROBLEM BUT STATED THAT THE TRAILER WAS STRUCTURALLY UNSAFE TO TO DUE TO A FRAME PROBLEM CAUSING THE HITCH PIN TO HAVE EXCESSIVE UPWARD MOVEMENT INTO THE BODY AND FLOOR OF THE TRAILER I HAVE BEEN IN CONTACT WITH THE DEALER THAT I BOUGHT IT FROM AND THE MANUFACTURE OF THE TRAILER AND THE FRAME MANUFACTURE. STILL WAITING FOR ANSWERS. I HAVE HAD SEVERAL ISSUES WITH THIS TRAILER FROM EARLY ON THE FRAME ISSUE IS A SERIOUS SAFETY ISSUE. THE TRAILER STILL SMELLS LIKE NEW. IT HAS ONLY BEEN USED A FEW TIMES AND HAS NOT BEEN TOWED VERY MUCH. UNABLE TO DETERMINE HAW LONG IT HAS BEEN LIKE THIS I DIDN'T FEEL ANYTHING WHILE TOWING IT AND WAS INFORMED WHILE IT WAS AT A DEALER FOR THE AIR CONDITIONER AND OTHER WARRANTY ITEMS I DO HAVE A VIDEO OF THE MOVEMENT.
Additional Notes:
IT'S A FIFTH WHEEL TRAVEL TRAILER. TOOK IT TO A AUTHORIZED DEALER FOR WARRANTY WORK ON ONE AIR CONDITIONER, THE SERVICE ADVISOR INFORMED ME THE NEXT DAY ABOUT MY AIR CONDITIONER PROBLEM BUT STATED THAT THE TRAILER WAS STRUCTURALLY UNSAFE TO TO DUE TO A FRAME PROBLEM CAUSING THE HITCH PIN TO HAVE EXCESSIVE UPWARD MOVEMENT INTO THE BODY AND FLOOR OF THE TRAILER I HAVE BEEN IN CONTACT WITH THE DEALER THAT I BOUGHT IT FROM AND THE MANUFACTURE OF THE TRAILER AND THE FRAME MANUFACTURE. STILL WAITING FOR ANSWERS. I HAVE HAD SEVERAL ISSUES WITH THIS TRAILER FROM EARLY ON THE FRAME ISSUE IS A SERIOUS SAFETY ISSUE. THE TRAILER STILL SMELLS LIKE NEW. IT HAS ONLY BEEN USED A FEW TIMES AND HAS NOT BEEN TOWED VERY MUCH. UNABLE TO DETERMINE HAW LONG IT HAS BEEN LIKE THIS I DIDN'T FEEL ANYTHING WHILE TOWING IT AND WAS INFORMED WHILE IT WAS AT A DEALER FOR THE AIR CONDITIONER AND OTHER WARRANTY ITEMS I DO HAVE A VIDEO OF THE MOVEMENT.
Mfg Campaign: 11338400
Recall Date: Jul 9, 2020
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