Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2023 Cherokee CKT36FBOP Travel Trailers. The safety chains may be insufficient for the Gross Vehicle Weight Rating (GVWR) listed on the federal placard, which can allow the trailer to detach. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 89-1618
Recall Date: Mar 31, 2023
Consumer Complaints
2 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Driver's side rear: Blew out while at Shaw RV while they were moving it between lots. When I went to pick up the trailer on August 28th, I saw the blown out tire on the spare rack and the spare mounted in its place. Picture below shows the tire blown out. This tire was replaced at Discount Tire in Wake Forest, NC. Passenger side front: We were traveling and arrived at the RV park on Sunday, [XXX]. While placing the chock, I spotted steel belt material visible (picture below). I changed the tire. Monday,[XXX] I drove to get a replacement. Passenger side rear: After mounting the new tire, I decided to check the other two tires. I noticed a bubble forming on the passenger side rear tire. I removed that and the driver's side rear tire and took them to be replaced, also on [XXX]. (no pictures of those two). The three tires were replaced at Discount Tire in Alcoa, TN. While there was no blowout, it would not have been too many more miles before there would have been one, which would have been at highway speeds. All tires were properly inflated and I do have a TPMS system installed. No alerts were displayed. I was not there for the first tire failure. My practice is to drive at no more than 60 mph with occasional speeds of no more than 65 mph on downhill stretches so speed should not have been an issue. There was no road hazard damage. I purchased Goodyear Endurance tires to replace the Castle Rock tires except for the spare. It will be replaced soon, before our next trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driver's side rear: Blew out while at Shaw RV while they were moving it between lots. When I went to pick up the trailer on August 28th, I saw the blown out tire on the spare rack and the spare mounted in its place. Picture below shows the tire blown out. This tire was replaced at Discount Tire in Wake Forest, NC. Passenger side front: We were traveling and arrived at the RV park on Sunday, [XXX]. While placing the chock, I spotted steel belt material visible (picture below). I changed the tire. Monday,[XXX] I drove to get a replacement. Passenger side rear: After mounting the new tire, I decided to check the other two tires. I noticed a bubble forming on the passenger side rear tire. I removed that and the driver's side rear tire and took them to be replaced, also on [XXX]. (no pictures of those two). The three tires were replaced at Discount Tire in Alcoa, TN. While there was no blowout, it would not have been too many more miles before there would have been one, which would have been at highway speeds. All tires were properly inflated and I do have a TPMS system installed. No alerts were displayed. I was not there for the first tire failure. My practice is to drive at no more than 60 mph with occasional speeds of no more than 65 mph on downhill stretches so speed should not have been an issue. There was no road hazard damage. I purchased Goodyear Endurance tires to replace the Castle Rock tires except for the spare. It will be replaced soon, before our next trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driver's side rear: Blew out while at Shaw RV while they were moving it between lots. When I went to pick up the trailer on August 28th, I saw the blown out tire on the spare rack and the spare mounted in its place. Picture below shows the tire blown out. This tire was replaced at Discount Tire in Wake Forest, NC. Passenger side front: We were traveling and arrived at the RV park on Sunday, [XXX]. While placing the chock, I spotted steel belt material visible (picture below). I changed the tire. Monday,[XXX] I drove to get a replacement. Passenger side rear: After mounting the new tire, I decided to check the other two tires. I noticed a bubble forming on the passenger side rear tire. I removed that and the driver's side rear tire and took them to be replaced, also on [XXX]. (no pictures of those two). The three tires were replaced at Discount Tire in Alcoa, TN. While there was no blowout, it would not have been too many more miles before there would have been one, which would have been at highway speeds. All tires were properly inflated and I do have a TPMS system installed. No alerts were displayed. I was not there for the first tire failure. My practice is to drive at no more than 60 mph with occasional speeds of no more than 65 mph on downhill stretches so speed should not have been an issue. There was no road hazard damage. I purchased Goodyear Endurance tires to replace the Castle Rock tires except for the spare. It will be replaced soon, before our next trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618189
Recall Date: Oct 4, 2024
Forest River, Inc.
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2023 Forest River Cedar Creek. The contact stated that while the oven was in use, the glass exploded, and shards of glass struck her on the legs. The RV had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 800. The VIN was not available.
Corrective Action:
The contact owns a 2023 Forest River Cedar Creek. The contact stated that while the oven was in use, the glass exploded, and shards of glass struck her on the legs. The RV had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 800. The VIN was not available.
Additional Notes:
The contact owns a 2023 Forest River Cedar Creek. The contact stated that while the oven was in use, the glass exploded, and shards of glass struck her on the legs. The RV had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 800. The VIN was not available.
Mfg Campaign: 11515227
Recall Date: Apr 3, 2023
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